Intercom, Inc.

JANUARY 24, 2019

Salesforce figured out in 2003 that just having the list of partners on our site that integrated with customers wasn’t enough; we needed to facilitate the discovery, the ranking and the promotion of community advocacy around these solutions. How do you see that relationship between automation and salespeople playing out?

Scale 151

Scale Machine Learning Artificial Intelligence Technical Review 151

OPEXEngine

MAY 19, 2020

A higher cost of capital will put pressure on capital spending, so if companies want to invest in technology, growth opportunities or acquisitions, the time is now. They cut R&D across the board, scaled back on sales and marketing activities, laid off valuable talent and ruled out acquisitions. Downturns upend the playing field.

Scale 59

Scale Strategy Technical Review Automotive 59

Outseta

SEPTEMBER 11, 2017

Soren Ryherd: We build profitable customer acquisition programs using paid digital advertising. In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success. Geoff: 50%-95%!

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Outseta

AUGUST 23, 2017

It had customer acquisition and revenue targets for existing products, and new lines of business that did not yet exist. I had a front row seat as the CEO, the CFO, and several other member of the executive team spent countless hours putting together a 5-year revenue plan that would take the company from $0 to $50mm+ in revenue.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

Sales Hacker

JULY 28, 2020

You couldn’t just come in and stamp in a post acquisition sales playbook on a Series A organization. What was interesting to me was … this was 2003, we were in the midst of the war in Afghanistan. For me, I found I was getting an inch deep and a mile wide on entirely too many things. Frankly, it was driving me insane.

Sales Hiring 76

Sales Hiring Scale Interviewing Artificial Intelligence 76

SmartKarrot

MAY 18, 2022

Recommendations: This is yet another common technique that has been in use since 2003. The pages can be customized according to the customers’ preference or the channel they have been redirected from. This technique involves prompting users with recommendations based on their behaviors and purchase history.

Technical Review 10

Technical Review Scale Customer Lifetime Value Social Media 10

SaaStr

APRIL 24, 2020

John joined Adobe through the company’s acquisition of Omniture in 2009, where he served as executive vice president of marketing, driving all marketing efforts to strategically advance the industry’s largest standalone web analytics business. John Mellor: And that year, when I joined in 2003, Omniture did $8 million in revenue.

Scale 239

Scale Leadership Technology Strategy 239

SaaStr

APRIL 18, 2019

And by 2003 we were almost out of business. And so once you have that team, once you start doing acquisitions, you really have to keep everyone aligned. And so by the end of that first year I started to realize, “Oh, wow we’re starting to have problems. We’re starting to having lay people off.”

Sales Recruiting 232

Sales Recruiting VP of Engineering Scale SaaS Payments 232

Tom Tunguz

JANUARY 21, 2025

Fewer vendors mean fewer licenses and less overhead The office of the CFO is pressuring data leaders for ROI from billions invested over the last decade We will see enterprises standardizing on particular technologies, particularly the broadest ones, even if the individual point solutions are not the best in that layer Expect more mergers and acquisitions (..)

Data 100

Data AI Search Scale Software Engineering 100