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Reading list: Platforms, ecosystems, and partnerships

Intercom, Inc.

Below, you’ll find a collection of articles and interviews that tease out the dynamics of ecosystems, platforms and partnerships. In this fascinating interview with our Director of Content John Collins, the head of Salesforce Incubator Mike Kreaden gives a deep dive on the evolution of one of the most successful platforms in SaaS. ?

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Top Lessons in Building Great Teams from Khosla Ventures (Video + Transcript)

SaaStr

You don’t know how to interview them. Why don’t you interview this person?” Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. You don’t know where to find them. You don’t know how to assess them. Lloyed : Awesome.

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Top Lessons in Building Great Teams from Keith Rabois and Founders Fund (Video + Transcript)

SaaStr

You don’t know how to interview them. Why don’t you interview this person?” Keith : So from 2003 to 2013 before I joined Khosla Ventures, I was a pretty active angel investor in Silicon Valley. You don’t know where to find them. You don’t know how to assess them. Lloyed : Awesome.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

User Pilot

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. You can also automatically invite certain segments of users to interviews with it. Today, 55% of businesses say that they depend on it.

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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

And I remember Marc [Benioff] interviewing me, like he did every employee, and painting the vision for what the platform would be. It’s actually been quite a wild ride with Salesforce from the early days. When I started in 2002, I was the first product manager for the API.

Scale 151
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PODCAST 120: From SpecOps to RevOps: What Soldiering Can Teach Us About Selling with Steven Broudy

Sales Hacker

How to conduct a structured interview [25:39]. We’ve got a great show today, an interview with a good friend of mine but also just a really incredible person with a distinctive approach to life, a really distinguished background. Now, without further ado, let’s listen to this interview with Steven Broudy.

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Paid Search Management For SaaS Start-ups - An Interview With Soren Ryherd, CEO, Working Planet

Outseta

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success.