Neil Patel

SEPTEMBER 12, 2020

Or perhaps you work in marketing and are looking for ways to test and optimize your sales funnels. Considering blogging is such a crucial part of the web, some website builders have been designed with a content management system in mind. This is particularly true if you are already selling products at scale in the real world.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

OPEXEngine

MAY 19, 2020

Headed into the global financial crisis a decade ago, a group of almost 3,900 companies worldwide that we ran through Bain’s Sustained Value Creators analysis posted double-digit earnings growth, on average, from 2003 to 2007. It’s instructive to review each in more detail. Restructure costs before the downturn, without cutting muscle.

Scale 59

Scale Strategy Technical Review Acquisition 59

User Pilot

MARCH 23, 2022

Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. Reach out to promoters to ask for reviews or recommendations. NPS is a type of user survey developed in 2003 by Bain & Company. However, a short question with an 11-point scale (from 0-10 as seen below) is more common today.

Scale 98

Scale SaaS Software Review Benchmarks 98

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. This leads us to the reality of customer success processes in many companies today. Or perhaps not.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

Intercom, Inc.

SEPTEMBER 12, 2019

And make no mistake: this can happen at scale – as it did with Myspace, which died a public death despite having millions of users. As much as I like to bag on about Facebook, they were scaling at such a rate at that stage that the inevitable was going to happen. And it’s the system that’s at fault. And it did.

Systems Review 112

Systems Review Scale Consulting Travel 112

SaaStr

APRIL 25, 2019

We have DialPad Talk for our phone system replacement. And once you’ve done that, there’s no way you can make them live their business communications through a desk phone or a legacy phone system. So, I joined Google early on in 2003. The first engineer that I sat next to … And I was in sales.

Acquisition 153

Acquisition Technical Review Systems Review AI 153

Kellblog

JUNE 7, 2020

Having contemplated the bad things that can happen to your category and reviewed some basic principles of categories, there is only one answer to the question: lead. You need to lead in three ways: Grow like a weed. Market your category leadership. But if there is no buyer, there is no category. Then do it again.

Scale 104

Scale Underperforming Technical Team Technical Review Finance 104