Andreessen Horowitz
SEPTEMBER 19, 2023
We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. The more I got exposed to the details behind the Instacart business, the more it reminded me of OpenTable (where I had been CEO from 2007-2011). It was April 2014, and the company was raising its Series B.
Neil Patel
NOVEMBER 27, 2020
Second, selling on a wider range of marketplaces gets your products in front of a larger audience. However, by setting up multiple accounts with different marketplaces, you’ve got greater flexibility if things go wrong. And there are other benefits in finding additional marketplaces, like: Greater Flexibility.
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Intercom, Inc.
NOVEMBER 14, 2019
She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Kayti argues, “Even in self-service models, there’s a relationship that they’re feeling with your product.” We love the marketplace you’ve created.’”.
Intercom, Inc.
MAY 10, 2018
Adam: A lot of our listeners are going to know you best through your writing; isn’t that how Marc originally found you back in 2007? Switching to a different service is something that takes a lot of effort. I saw both sides of the marketplace, which was a lot of fun. Andrew: That’s right. of their coworkers.
Baremetrics
MARCH 30, 2021
Do any of them have what you want in a subscription management service? Zuora Founded in 2007, Zuora is an enterprise billing and invoicing company that helps businesses launch and manage their subscription-based services. Just like Chargebee, it is web-based and offers 24-7 customer service. What suits your business?
Intercom, Inc.
APRIL 7, 2022
Sometimes, to develop a valuable service for your customers, you have to take one step back and understand what they need from you at that moment and where your gaps are. As the role evolves, it becomes more proactive – the CSM starts advising customers on how to make the most of their service and helps them succeed in their long-term goals.
Intercom, Inc.
APRIL 18, 2019
In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. When the line item for your service doesn’t even exist in a prospective customer’s budget, your primary task is to educate. So how can we do more of that?
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