SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! Jason : You came up with the crazy idea to start Veeva in 2007, just before the worst two years that we’ve experienced in the industry, ’08 and ’09. I was a software developer, a product person. Get tickets here. TRANSCRIPT .

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

OpenView Labs

JANUARY 19, 2022

It’s important to focus on those users who become customers from the beginning because their usage of the product, and where they fall off in this user journey, will help you prioritize where your team spends the most time and resources to convert at the highest rate. . This is covered in-depth in the Developer Go-To-Market-Playbook. .

Scale 72

Scale Underperforming Technical Team Sales Hiring Marketing 72

Audacix

MARCH 20, 2020

When we're busy helping our teams, our customers, our neighbours, our families, it's easy to lose sight of the fact we also need to position our SaaS businesses to come out of this period stronger and ready to pounce on the opportunities that will present themselves. If you chose number 2, welcome to the club.

Underperforming Technical Team 52

Underperforming Technical Team SaaS Systems Review Software Review 52

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. In fact, one of our decisions in 2007, we had to decide, are we going to sell SaaS or are we going to be an on?prem Frankly, we got some bad advice from VCs in the early days. Some needed talent development. old is like a bad word in tech ?

Startup 274

Startup CTO Hire Sales Hiring CTO Coach 274

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. I’ve followed Jill Konrath since 2007, when I subscribed to her “Selling to Big Companies” blog.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

OPEXEngine

JANUARY 24, 2023

They invest to develop the right routines and capabilities by focusing on five themes: simplicity; automation and digitization; new ways of working; visibility; and resilience and sustainability. They’ll rely on gig workers to match talent demand, for example, and develop systems for effective remote working. Visibility.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Traceability Scale 52

Intercom, Inc.

MAY 1, 2018

I’ve been working with my co-founders since 2007-2008. We developed all these tips and tricks that would help us optimize what happens when they land. We realized early that you can have all the tactics in the world but if they hit your homepage and your homepage is bad, it’ll go to s**t. This was around 2010.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

Neil Patel

APRIL 20, 2021

The viral effect of bad customer service is alarming. 66% of customers who experienced negative (bad) customer experience want to discourage others from buying from that company. 86% of people completely stopped doing business with companies over bad customer experiences. It builds credibility from the ground up.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Sales Hacker

APRIL 24, 2020

It’s no secret that between emails , voicemails , text messages, social media DMs, Slack, and Microsoft Teams, it’s difficult for us to reach deep connections and grow our professional relationships to broaden our books of business. Back in 2007, it used to take an average of 3.68 They develop stronger connections.

Underperforming Technical Team 96

Underperforming Technical Team Social Media Communication Sales 96

FastSpring

MARCH 10, 2023

Our former Director of Content and Community spoke to Alf about managing a happy team, how he’s grown his company without external funding, the history of developing in the Mac ecosystem, and running a consulting and software business. And the problem was, I have no clue in software development. So I just had this idea.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

Sales Hacker

JUNE 30, 2020

The process for developing a new habit [13:08]. Sales teams have had to quickly adapt to a new normal. It can help your sales teams increase their pipeline win rates and deal sizes. It is really a mandatory must-have part of your toolkit if you’re managing any kind of sales team at scale. Show Agenda and Timestamps.

Underperforming Technical Team 83

Underperforming Technical Team Scale Artificial Intelligence Travel 83

SaaStr

JUNE 20, 2019

I grew up in the Netherlands, people in Germany, people are being taught when they’re young to stay away from credit, it’s a bad thing, you want to avoid it. In that priority meeting we look at, these are the customer requests, this is the number of developers, we can do five things, which are they?

Payment Methods 142

Payment Methods Merchant Services Payments Payment Services 142

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 163

Scale Underperforming Technical Team Sales Hiring Branding 163

ProfitWell

SEPTEMBER 20, 2019

Through working with a multitude of companies in some of their biggest growth phases, Volpe has developed a series of keen insights into what strategies make a company blossom. It collects data on its customers, passing that info along to a newly formed internal sales team to push higher-priced offerings and upgrades.

Advertising 45

Advertising Software Review Underperforming Technical Team Social Media 45

SaaStr

FEBRUARY 26, 2019

And the team deck doesn’t say who the CEO is? We called ourselves a team of four, actually, who operate and make decisions, and it’s just how we rolled. And I was like, “Wait, all of you are selling our products that we’re developing?” Ryan Smith: No. Jason Lemkin: What does it say? That’s it.

Acquisition 132

Acquisition Sales Recruiting Scale Sales Hiring 132

Sales Hacker

MAY 23, 2018

What types of cadences to use to predictably drive pipeline development. How to build and lead sales teams and how to build the next generation of managers. 6) A closer look at the SalesLoft sales team [27:31]. It’s a great testament to marketing, market timing, and a great product team behind us. What You’ll Learn.

Sales Hiring 50

Sales Hiring Strategy Underperforming Technical Team Outsourced Development 50

Audacix

AUGUST 11, 2018

At the root of these frustrating and poor outcomes is a test automation service provider who was either out of their depth, unwilling to own up to failure and probably did not fully understand the customer's desired future state. What will achieving these goals do for you? This answer really tells a story about your priorities. The clincher!

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Review Software 40

SmartKarrot

JUNE 22, 2023

It offers you a detailed account of the strengths, weaknesses, and value propositions of these digital superpowers. Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007. This quality is very important for enterprises that need teams to be working in collaboration.

Artificial Intelligence 10

Artificial Intelligence AI Search Underperforming Technical Team Machine Learning 10

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. You’ll have the transactions to develop all of those those metrics.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. You’ll have the transactions to develop all of those those metrics.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

He’s seen acquisition of JouleX, when it was bought by Cisco in 2013 for 107 million and he was a member of the founding management team and Vice President of Marketing for Internet Security Systems, where he grew the company from 5 million to over 400 million. You’ll have the transactions to develop all of those those metrics.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you think of this from a market size standpoint, there’s often this debate, is that good or bad?

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

Sales Hacker

MARCH 15, 2022

Sales development school, marketing school, and more for your entire team. Asad Zaman : We specialize in helping companies build their go-to-market teams. Asad Zaman : I came to Canada in 2007 as an international student, to go into law. If you do something professionally and you’re patient, you’ll develop expertise.

Sales Hiring 94

Sales Hiring Underperforming Technical Team Acquisition Development 94

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 179

Scale Underperforming Technical Team Investment Sales Hiring 179

Intercom, Inc.

DECEMBER 14, 2022

I love media, I love content, and I love the team here. You probably will be quite bad when you start. ” And I’m like, “No, but you will get better and better and better, and you will look back and realize that you’ve grown and developed, and that is how we are. I get quite bored doing one thing only.

Venture Capital 129

Venture Capital Interviewing Sales Hiring Underperforming Technical Team 129

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. A very similar situation in 2007/8 with the proliferation of the financial crisis. . 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. A very similar situation in 2007/8 with the proliferation of the financial crisis. . 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

SaaStr

JULY 22, 2019

That’s not a bad start. The company started back in 2007, 2008. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went. Join us at SaaStr Europa 2020. Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW. Good afternoon.

Scale 173

Scale Scaling Sales Hiring Underperforming Technical Team 173

SaaStr

JANUARY 14, 2020

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. This won’t be that bad.

B2B 132

B2B B2C Scale New CTO 132