ChurnZero

AUGUST 4, 2023

Customer success teams need to be on the lookout for the signs and symptoms of churnand then act quickly to diagnose a potential issue. The customer is facing budget cuts In good times and bad, businesses are always looking for ways to reduce expenses. Often, it develops slowly over time. This happens to customers as well.

Churn 52

Churn Underperforming Technical Team SaaS Outsourced Development 52

SaaStr

JULY 20, 2021

The session that I’m talking about is basically about the board dynamic and about how to survive this valley of death and bring not just yourself and your team but your extended team, including your board, across that until you cross the $1 million mark, and then the $10 million mark and keep going beyond. There we go.

Underperforming Technical Team 246

Underperforming Technical Team Sales Hiring AWS Business Model 246

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. The day that acquisition closed, we became a 250,000 person company. We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. Want to see more content like this?

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Three developers: Tim, Isaac, Jose.

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

Sales Hacker

NOVEMBER 10, 2020

The acquisition process [21:55]. If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. Who influenced AJ [33:28].

VP of Engineering 105

VP of Engineering Scale Development Team Review Technical Review 105

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business? We really wanted to simplify supply chains.

Payment Solutions 179

Payment Solutions Payments Outsourcing Services SaaS Payments 179

InsightSquared

MARCH 8, 2021

I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. Amy Noack – Field Enablement Director. Liz Brown – Services Architect.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Work smarter, not harder.

Payments 133

Payments Payment Features SaaS Payments Underperforming Technical Team 133

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Loving our podcast content? * First, what is continuous customer development? What is the process to do it efficiently? Does it have to be in person?

Scale 160

Scale Sales Recruiting SaaS Payments Payment Services 160

Sales Hacker

MAY 26, 2020

As companies adapt to this new normal, keeping your sales team moving together is more essential than ever. Most recently before that, he was Chief Revenue Officer for Marin Software, where he grew revenue from zero to 80 million and was part of the executive management team that completed a successful IPO. He also is a Salesforce vet.

Scale 124

Scale Sales Hiring Technical Advisors Automotive 124

SaaStr

JUNE 28, 2019

In his most recent role, Dave was the CEO @ Host Analytics where he quintupled ARR, halved customer acquisition costs and increased net retention rates before selling the company to a private equity sponsor. Dave Kellogg is a leading technology executive, independent board member, advisor and angel investor.

Outsourcing Services 134

Outsourcing Services Scale Sales Hiring SMB 134

OpenView Labs

JANUARY 29, 2020

Freemium Model for SaaS – The Good, The Bad, and The In-between. Freemium: It’s About Acquisition, Not Revenue. However, freemium is a really potent acquisition model. There are costs and benefits to the model — is the acquisition cost worthwhile for your company? How to optimize your freemium model.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

FEBRUARY 21, 2020

Prior to its July 2002 acquisition by Novell, SilverStream was a public company that had reached a revenue run rate in excess of $100M, with approximately 800 employees and offices in more than 20 countries around the world. How does David think about scaling sales teams? Do you need business development reps?

Scale 219

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 219

SaaStr

JUNE 14, 2019

In his most recent role, Dave was the CEO @ Host Analytics where he quintupled ARR, halved customer acquisition costs and increased net retention rates before selling the company to a private equity sponsor. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate.

Sales Hiring 164

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 164

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. Loving our podcast content? Is that not?

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. Listen to those who have gone through the mega crises of 2001 and 2008 as entrepreneurs or investors. 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. Listen to those who have gone through the mega crises of 2001 and 2008 as entrepreneurs or investors. 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52