Remove 2008 Remove Interviewing Remove Underperforming Technical Team
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The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese (Video + Transcript)

SaaStr

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. So the time that I was at Google was 2007, so pre the 2008 recession. FULL TRANSCRIPT BELOW.

Scale 249
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How to deploy empathy to get the most out of customer interviews, according to Geocodio’s Michele Hansen

Intercom, Inc.

But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them. No face time with customers, no interviews throughout the product roadmap – just a couple of weeks of user testing before launch.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

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Little Otter’s Rebecca Egger on making mental health care accessible to all

Intercom, Inc.

In a heartfelt testimony, Rebecca recalls how her little brother came down with a rare autoimmune brain disorder back in 2008. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? Interview with Little Otter CEO Rebecca Egger.

Scale 223
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Six Lessons on How to Build a Platform that Fuels an Ecosystem with Plaid (Video + Transcript)

SaaStr

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Happy post lunch interview. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 214
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PODCAST 139: The Science of Becoming a Better Sales Leader with Luke Rogers

Sales Hacker

A more scientific interview process [20:35]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense.

Scale 117
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Norman Crowley on uncovering the business opportunities in tackling climate change

Intercom, Inc.

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And so, our teams it’s a huge motivator for them. Even the poorest of the poor. And then when I was about 12, my dad taught me how to weld. So that’s the problem.