Sales Hacker

AUGUST 4, 2020

Matt launched his business from his proverbial garage while his wife was pregnant with their first child. Years later, he’s got a thriving business that is not venture capital backed. He’s one of the small and medium-sized business owners of the world trying to build a huge business.

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Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. My role at Buildium In late 2009 the economy had tanked and I had a newly minted MBA but no real job experience.

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SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Matt Garratt: If you just look at Vlocity and nCino, amazing businesses. This episode is sponsored by Guideline.

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Sales Hacker

APRIL 26, 2019

What do you do to regroup and recover when you have a bad day? Describe how/if you are a team player. In college, I worked to minimize student loans, and studied business because I’m fascinated by it.” Examples: “I am great at new business development. What was a mistake you made? What did you learn from it?

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OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I come from the business side of things, I’ve written a book on engagement (as well as a political thriller ), and I haven’t had a minute of SHRM training.

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SaaStr

FEBRUARY 26, 2019

Ryan Smith: So the first media interview or press release we did, we said, “Hey, we’re raising a series A round, and Julie Bort from Business Insider got on the phone and was like, “How old are you?” And the team deck doesn’t say who the CEO is? So just go build a good business. Ryan Smith: Yeah.

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Sales Hacker

APRIL 22, 2019

billion ARR business. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. I got an introduction to the guy ran Priceline, joined that business. Welcome to the Sales Hacker Podcast.

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Chargify

APRIL 23, 2019

It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. Understanding which stage your SaaS business is in can help determine the appropriate time to scale to the next phase—and do so successfully. Later they expanded to serve a larger population of developers as they scaled.”.

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User Pilot

MARCH 7, 2024

Frida Ahrenby : “I started out in sales in the TelCo industry, I started from working in one of the biggest TelCo providers in the Nordics, moving on to product management, then business development, and then a role in marketing and sales again. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers.

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ChurnZero

AUGUST 4, 2023

For example, companies that keep their customers month after month, and year after year, begin to see double-digit margins baked into their business model. All this goes to show that keeping close tabs on customer churn is crucial to building and scaling a SaaS business. What is customer churn?

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Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

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Valuize Consulting

SEPTEMBER 30, 2021

When deployed correctly, Product Ownership is an invaluable role that provides tactical support to your development team, translates customer value, goals and pain points into product improvements, and leads effective and impactful development sprints. After I graduated from university, I landed in Business Analysis.

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OpenView Labs

SEPTEMBER 24, 2019

It was an important realization because the great weakness of typical enterprise software is that it’s overcomplicated. Using APIs, smaller software companies or indie developers around the world were able to extend Atlassian products with pluggable components to solve different use cases. Distributing Midori apps where users live.

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BetterCloud

NOVEMBER 11, 2020

When I started my career in 2009, most applications I used for work were installed locally on my computer (If you’re curious, I’m pretty sure that machine was a Dell Optiplex 780 , which felt luxurious at the time). In fact, there were a lot of people who thought it was a really bad idea. You can read the original post here.

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Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. What were the business lines that you were in? Jeff: Yeah.

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Sales Hacker

DECEMBER 2, 2019

She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s also been a high-performing individual contributor — she was part of the team that drove a lot of growth at HubSpot as it went from small to large, and she worked under Mark Roberge. What You’ll Learn. Who is Mary Rogul.

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SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. And I remember being at that Dreamforce in 2009, which was awful. If something bad happens, you’re going to have to cut your burn, probably.

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Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally.

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Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

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SaaStr

MAY 15, 2020

Tidelift has raised over $40M from some of the best in the business including Foundry Group and General Catalyst. Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? As for Bridget, she has the most incredible track record.

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SaaStr

MARCH 20, 2019

Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How did Sameer enter the world of SaaS and come to be CEO @ SendGrid?

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SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?”

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SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. And I think our team has done that too. Want to see more content like this?

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Unbounce

AUGUST 29, 2019

And while we considered illustrations, our design team ultimately decided to go in a different direction. As marketers trying to stand out in an increasingly competitive industry—is it bad for us to follow design trends? You almost always need to scope out a big chunk of your marketing team’s time, budget, and brainpower.

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Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. Now, before we get there, we want to thank our sponsors. So, kudos to you, sir.

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Kellblog

FEBRUARY 2, 2023

I remain excited about vaults as applied to privacy (for all the reasons I detailed last year ) and my friends at Skyflow continued to make great progress with their privacy vault business and the evangelization of it. So the new MBA just might be an MBA in Business Analytics or an MSDS. What if privacy had an API ? Well, it should.

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SaaStr

DECEMBER 12, 2020

406: Kate Taylor is Head of Customer Experience at Notion, one of the fastest-growing startups of the last 5 years with over $68M in funding from some of the best in the business including Index, Daniel Gross, Elad Gil, Lachy Groom, Josh Kopelman and Aydin Senkut to name a few. Why does Kate not believe that in startups you can “do it all”?

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SaaStr

MAY 31, 2019

To date Parker has raised over $59m in funding from some of the best in the business including Mamoon @ Kleiner Perkins, Garry Tan @ Initialized, Justin Kan, SV Angel and Y Combinator, just to name a few. How can one prevent their customer support team from being a wall of protection for the product and eng team?

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Sales Hacker

JUNE 16, 2020

Dr. Gleb is on a mission to protect leaders from dangerous judgment errors known as cognitive biases by developing the most effective decision making strategies. Sales teams have had to adapt to a new normal. Gleb Tsipursky , an internationally recognized thought leader known as the disaster avoidance. We’re on iTunes. And on Stitcher.

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SaaStr

JULY 29, 2020

Michelle started the company during an economic downturn in 2009. In this talk, Michelle will share how she made her business idea come to life and some lessons learned that can help other entrepreneurs—from solving a real, meaningful problem, to communicating in a crisis, prioritizing when there’s a true lack of resources and more.

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SaaStr

SEPTEMBER 4, 2020

371: It’s no secret that businesses today are struggling with an unpredictable economy. Jennifer Tejada: So it’s not all terrible bad news because Winston Churchill told us, “Never waste a good crisis.” First, do no harm and deliver the business results. But management has changed. It may not be first nature.

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SaaStr

JUNE 3, 2020

The company went public in 2009 and was acquired by Yahoo in 2012 for $270m, a 50% premium on existing share price. In Today’s Episode We Discuss: * How Michael made his way into the world of SaaS and enterprise SaaS having founded and IPO’d an adtech business previously. * What is the right way to structure your sales meeting?

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SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. As a manager observing their team, what are signs that an individual is burning out? What actions and communications must they adopt to ensure that this feeling of culture over performance is accepted by the team?

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Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. How to Develop a Customer Success Strategy. Stretch vs. Bad-Fit Customers.

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SaaStr

AUGUST 19, 2020

So although I never really became a great sailer, I really love the metaphor of sailing for life and for business and I think we can have some fun with it in today’s talk, and I hope you’ll indulge me. ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?”

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SaaStr

JULY 10, 2020

So although I never really became a great sailer, I really love the metaphor of sailing for life and for business and I think we can have some fun with it in today’s talk, and I hope you’ll indulge me. ” And invest your team’s time and energy to say, “Hey, if this, then that. What’s the base case?”

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Sales Hacker

DECEMBER 10, 2024

Martin brings a wealth of experience in building and scaling sales teams, developing effective go-to-market strategies, and navigating the challenges of startup growth. 35:30) Optimal team structures for SMB sales organizations. (52:25) 52:25) Why in-person sales environments are crucial for early-career development. (53:46)

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