Valuize Consulting

SEPTEMBER 30, 2021

When deployed correctly, Product Ownership is an invaluable role that provides tactical support to your development team, translates customer value, goals and pain points into product improvements, and leads effective and impactful development sprints. Q: What was your first job? How did you get started as a Product Owner?

Interviewing 52

Interviewing Customer Success Underperforming Technical Team Scale 52

OpenView Labs

SEPTEMBER 24, 2019

It was an important realization because the great weakness of typical enterprise software is that it’s overcomplicated. Using APIs, smaller software companies or indie developers around the world were able to extend Atlassian products with pluggable components to solve different use cases.

Payment Solutions 47

Payment Solutions Outsourcing Services Payment Methods Marketplace as a Service 47

SaaStr

JANUARY 28, 2020

I remember about three years ago, Marc Benioff gave some interview and he said his biggest regret was not continuing to hire sales professionals through 2009, his number one regret. And I remember being at that Dreamforce in 2009, which was awful. If something bad happens, you’re going to have to cut your burn, probably.

Sales Hiring 244

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 244

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process?

Sales Hiring 260

Sales Hiring Scale Technical Review Outsourcing Services 260

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Three developers: Tim, Isaac, Jose.

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 182

Payment Services Merchant Services Payment Solutions Payments 182

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. Now, before we get there, we want to thank our sponsors.

VP of Engineering 105

VP of Engineering Scale Development Team Review Technical Review 105

SaaStr

DECEMBER 12, 2020

As for Kate, prior to making the move to Notion just last month, she spent an incredible 8 years at Dropbox including holding roles such as Head of Sales Development, North America and Director of Global SMB Revenue and Operations. Before Notion, Kate spent 2 years at Salesforce in the corporate sales and enterprise business units.

Scale 208

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 208

SaaStr

MAY 31, 2019

Why should engineers also be doing customer support? * Why should your engineers be heavily involved in the customer support hiring process? How can one prevent their customer support team from being a wall of protection for the product and eng team? And we don’t yet have a customer support team.

VP of Engineering 155

VP of Engineering Sales Hiring Scale Systems Review 155

Kellblog

FEBRUARY 2, 2023

But in 2009, with the founding of A16Z , came a new era of founder friendliness and along with it a founder invisibility cloak (or should I say invincibility cloak) whereby the presumption that the founder should run the company became nearly absolute. The founder friendliness pendulum : the invisibility cloak loses some power.

Software Review 126

Software Review Development Team Review Underperforming Technical Team Scale 126

Sales Hacker

JUNE 16, 2020

Dr. Gleb is on a mission to protect leaders from dangerous judgment errors known as cognitive biases by developing the most effective decision making strategies. Sales teams have had to adapt to a new normal. Gleb Tsipursky , an internationally recognized thought leader known as the disaster avoidance. We’re on iTunes. And on Stitcher.

Underperforming Technical Team 100

Underperforming Technical Team Government Scale Systems Review 100

SaaStr

JULY 29, 2020

Michelle started the company during an economic downturn in 2009. And so we started to work on this in 2009. So we started Cloudflare in 2009 and today we have about 1400 people around the world. So we’re really proud of that and our whole team is really proud of that. I was doing my MBA at grad school.

Sales Hiring 251

Sales Hiring Outsourcing Services Scale Sales Recruiting 251

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 199

Scale Underperforming Technical Team Sales Hiring Branding 199

SaaStr

JUNE 3, 2020

The company went public in 2009 and was acquired by Yahoo in 2012 for $270m, a 50% premium on existing share price. Who should be brought into the meeting other than the sales team? The company went public in 2009, and was acquired by Yahoo in 2012, for $270 million, a 50% premium on the existing share price.

Sales Hiring 236

Sales Hiring Scale Technical Advisors Outsourced Development 236

Sixteen Ventures

DECEMBER 31, 2019

In fact, it was in 2016 I started referring to it not as Customer Success, but as Customer Success-driven Growth, to bring to the forefront the fact that Customer Success is a growth driver; a growth engine. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

SaaStr

AUGUST 19, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front-row seat at some of these turnarounds that iconic brands like Evernote, and more recently on the board at Gap which is undergoing its own transformation. And what’s the best case?

Scale 293

Scale Underperforming Technical Team Sales Hiring Leadership 293

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. And what’s the best case?

Scale 270

Scale Sales Hiring Pricing Sales Recruiting 270

Intercom, Inc.

AUGUST 25, 2022

We were still the poor people of Europe. I was so bad that when I came back to the office, my boss said, “Don’t listen back to that. ” At the same time, I saw Twitter and YouTube emerging, and I remember it was a protested election in Iran in 2009. That won’t be inspiring you for the future.”

Social Media 208

Social Media Scale Machine Learning Artificial Intelligence 208