OPEXEngine

NOVEMBER 22, 2022

“Industry-Centric” SaaS business models offer an alternative SaaS company categorization to the “Customer-Centric” SaaS model, which is defined based on the “go-to-market” strategy used by a management team. When SaaS business models originated, the most successful venture-backed startups used a horizontal model.

Business Model 52

Business Model Business SaaS Scale 52

Intercom, Inc.

OCTOBER 8, 2020

For every company that’s executing the freemium model successfully, there are hundreds more that struggle and the tension it can create between sales, marketing, and product teams. But if anyone knows how to walk this tightrope and make it to the other side, it’s Kristen Habacht. I think people want to buy like that.”.

Scale 205

Scale Sales Hiring Software Review Technical Review 205

Tom Tunguz

APRIL 27, 2015

Second, Concur’s history provides a mechanism to contrast the license software and a SaaS business models. The company generated about $2M in revenue as it switched to its licensed software business. In the Cloud Era, the economies of scale powered the company to achieve all time gross margin highs in 2010 of about 72%.

SaaS 113

SaaS Travel Cloud Business Model 113

Tom Tunguz

NOVEMBER 9, 2015

The chart above details the revenue growth of the business compared to the median of the 50+ publicly traded SaaS companies. It follows a beautiful geometric curve characteristic of Flywheel business models, where an efficient customer acquisition engine keeps building momentum and growing revenues exceptionally.

Benchmarks 124

Benchmarks Metrics Venture Capital SaaS 124

Tom Tunguz

JANUARY 21, 2015

Despite the fact that SaaS companies are building some of the most efficient business models ever , newer software companies are raising more capital. On the other hand, companies founded between 2010-2013 have raised three times that amount, at more than $150M. The median company raises 4.

SaaS 100

SaaS Startup Business Model Enterprise 100

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today.

B2B 173

B2B B2C Scale New CTO 173

Andreessen Horowitz

MARCH 11, 2024

Over the last decade, we’ve seen record growth in player demand driven by several tailwinds, including: the rise of mobile and emerging markets, new business models like free-to-play and subscriptions, transmedia storytelling, and much more. This is a ~20x increase from a $10M average budget for a single platform game in 2010.

Outsourcing Services 93

Outsourcing Services Investment Outsourced Development Marketplace as a Service 93

Baremetrics

MARCH 30, 2021

You also get several invoicing tools and dunning management , all necessary for your business's smooth running. However, even with these notable similarities, many differences still exist that may dictate your business model's right software. You should first assess your business model before settling on either of the two.

Payment Features 95

Payment Features Payments Payment Solutions Payment Services 95

Baremetrics

APRIL 2, 2021

You also get several invoicing tools and dunning management , all necessary for your business's smooth running. However, even with these notable similarities, many differences still exist that may dictate your business model's right software. You should first assess your business model before settling on either of the two.

Payment Features 88

Payment Features Payments Payment Solutions Payment Services 88

Tom Tunguz

SEPTEMBER 21, 2014

At the end of 2012, six months before the company would trade publicly, the business counted $39.3M of cash on its balance sheet, meaning the business either hadn’t spent very much of the capital it raised or had spent it early and then replenished its cash balance with profits over time.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. When Patrick and John in 2010 were at Y Combinator and spend their days doing office hours with the whole Y Combinator and a little water in the valley.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Baremetrics

FEBRUARY 6, 2022

Low scores lead to customers simply not wanting to do business with you again as you're making things too difficult. This was highlighted way back in 2010 when HBR published a study highlighting that the key to building customer loyalty wasn’t to wow your customers, but to simply make their experience with you easier.

Metrics 106

Metrics Social Media Scale Churn 106

SaaStr

JULY 16, 2019

Kind of based on the first say 15-20 customers we were able to raise another Angel Round in 2010. However, if those aren’t your aspirations, and you’ve built a great business; you want to build a great sustainable business where you don’t want to have to worry about running out of cash. It took a long time.

Scale 153

Scale Product Marketing Scaling Marketing 153

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. Founded: 2010 Known customers: Okta, Knewton, Study.com, Doodle, Percona, Freedom Price starts at: $249/month. #7 Before getting started with PLG, you need to make sure that.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Intercom, Inc.

SEPTEMBER 15, 2021

The day Steve Jobs introduced the iPad in 2010, he gets up on stage and tells people, “Okay, maybe you haven’t noticed, but we are now in a digital media universe and we’re all consuming television shows and movies and music and books and news and everything else on digital devices. ” How do you do that?

Technical Review 205

Technical Review Sales Hiring Innovation Systems Review 205

Casey Accidental

APRIL 23, 2018

It has been a stable platform (unlike Facebook), it consistently grew itself, and it was supported by a very strong business model that could drive revenue growth for Google for well over a decade, so Google didn’t need to monetize all of the free traffic they distributed to other companies. The Buy Case: Google Flights.

Strategy 70

Strategy Engineering Travel Acquisition 70

ChurnZero

JANUARY 13, 2022

Ellen joined Forescout in 2010 and has been instrumental in driving cross-functional efforts between sales, product, and engineering to deliver on customers’ technical needs. “He’s a proven business leader with over 17 years of experience leading customer-delight-focused teams. markets at Blackbaud.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

Neil Patel

APRIL 12, 2021

You can implement this same strategy, no matter what niche or industry you’re in and regardless what your business model may be. Think back to the first ads for the iPad, after its buzzy launch in 2010 and how simple their content marketing was. Then, think about going even further. What could you do to delight your customer?

Strategy 141

Strategy Marketing Technical Review Social Media 141

Chargify

AUGUST 6, 2019

2010: 3,855 customers. 2010: 176 employees. In 2010, HubSpot CMO Mike Volpe explained their approach on Quora. . The founder acknowledged that Lyons was entitled to his own opinion, addressed some of his critique of the company culture and of the business model and even agreed with some of the points he raised.

Payment Features 40

Payment Features Subscription Revenue Software Review 40

Point Nine Land

JANUARY 30, 2019

In my article “SaaS” is not to be understood as an industry, but rather as an innovation wave (product and business model innovation) which impacted the B2B software industry in the 2000s and came after the “on-premise” wave. Comparing the installation phase for the SaaS and AI waves 1.1

AI Search 70

AI Search AI B2B Software 70

OpenView Labs

JULY 12, 2019

The current product led growth (PLG) trend didn’t come out of nowhere, and neither did the more general direct-to-consumer business model. From 2010 and 2016, Beachbody exploded, growing their revenue from about $400 million to more than $1.3

Data 52

Data Marketplace as a Service Advertising Branding 52

Andreessen Horowitz

NOVEMBER 28, 2023

So, we started the company, it was about January 15th of 2010. Seema: You’ve got about three phases in the business model. It was like, what a crazy business model. That’s when I got the Marqeta URL and, kind of the rest of this history from there. You California people are out of your minds.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

ProfitWell

NOVEMBER 15, 2019

And in all fairness, subscription is the Netflix business model, and password-sharing naturally circumvents that. Since founding Sequoia Capital in 1972, Valentine financed several of the Silicon Valley companies that have seen the largest business and technology success—from Apple and Oracle to Google and YouTube.

Subscription 41

Subscription Payment Features Finance Investment 41

OpenView Labs

FEBRUARY 4, 2020

Plus, it allows startups to build a more sustainable business model, and hence be more in control of their own destiny. I don’t need to repeat the cautionary tales of Netflix (2011) and Zendesk (2010). It dramatically improves the lifetime value of a customer, which in turn boosts the LTV: CAC ratio.

Pricing 60

Pricing Scale Technical Review Software Review 60

ProfitWell

MAY 18, 2020

The beauty subscription box startup Birchbox launched in September 2010 as the unemployment rate peaked at 10 percent. At first, Netflix seemed like a radical business model. It might feel like tough luck but successful founders argue now might actually be a good time to launch. In an article by Inc.

Data 52

Data Sales Hiring Customer Lifetime Value Subscription 52

ProfitWell

OCTOBER 29, 2019

And in all fairness, subscription is the Netflix business model, and password-sharing naturally circumvents that. Since founding Sequoia Capital in 1972, Valentine financed several of the Silicon Valley companies that have seen the largest business and technology success—from Apple and Oracle to Google and YouTube.

Subscription 40

Subscription Payment Features Finance Investment 40

SaaSHolic

FEBRUARY 6, 2023

Totango Guy Nirpaz founded Totango in 2010. The combination and plan that you opt for depends entirely on your business model and the specific needs of your clientele. There are several packages available, from free to enterprise. This customer service software is a convenient solution to a prevalent problem.

Customer Success 52

Customer Success Software Payment Features Subscription 52

SaaSHolic

DECEMBER 9, 2021

Guy Nirpaz founded Totango in 2010. The combination and plan that you opt for depends entirely on your business model and the specific needs of your clientele. There are several packages available, from free to enterprise. This customer service software is a convenient solution to a prevalent problem. Available Data.

Customer Success 52

Customer Success Software Payment Features Subscription 52

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. So it was clear we didn't have that business model.

Interviewing 40

Interviewing Customer Success SaaS Scale 40

OpenView Labs

MARCH 24, 2020

There weren’t any tried-and-true methods for measuring the health of a business with revenue that cost quite a bit of capital to acquire, and then paid itself back over long stretches of time with annual (or monthly) contracts. Of course, that period didn’t last. How to calculate your Natural Rate of Growth.

Metrics 43

Metrics Scale SaaS Sales Hiring 43

Backlinkfy

SEPTEMBER 16, 2019

Remember optimizing your website takes some time, but not to worry - this Search engine optimization list of helpers can change the game for your online business in less time than you’ll think; Following Search engine guidelines, especially Google Search engine. Are they signing up? Do you have the right call-to-action on your landing pages?

Outsourcing Services 40

Outsourcing Services Consulting Sales Hiring Outsourced Development 40

Chargify

MARCH 28, 2018

Elegant, intuitive and branded.”. The 2008 pricing page shows 6 different pricing tiers, with the upgrade path focused on an increased number of agents and additional features such as SSL encryption.

Pricing 47

Pricing Innovation Scale SaaS 47

SmartKarrot

MAY 14, 2020

And the evolution is still under the process with more and more software vendors switching to subscription based business models. In fact, it has been predicted by Gartner that by 2020, 80% of software providers will have migrated to a subscription-based business model. 2010: SaaS, 2013: Customer Success .

Customer Success 10

Customer Success Technical Review Software Review Business Model 10

Intercom, Inc.

DECEMBER 31, 2019

To give some perspective, there were about 300 million smartphones sold in 2010. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. The other transformation is in how businesses are increasingly reliant on long-term, subscription-based relationships with their customers.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SmartKarrot

JUNE 10, 2022

The program was apt for the type of business model the company has. In 2010, it was not such a big name. However, its popularity and efficiency have now simmered down. Companies like Uber have gained massively using this strategy. Uber has created referral programs for both riders and drivers.

Marketing 10

Marketing Scale Advertising Social Media 10

SaaStr

APRIL 16, 2023

Android followed after, and that really, late 2009, early 2010, that suddenly changed. Jason : A lot of things I want to chat about with limited time, but I want to talk about business models, because we’re here about scaling revenue. Slack for Business? That didn’t come until another eight months later.

Scale 363

Scale Sales Hiring PayPal Development Team Review 363

Hitenism

APRIL 24, 2017

Back in 2010, on a Monday at 5 PM, I found myself at a bar called Memphis in Southern California in a heated discussion with two close friends. Patrick Vlaskovits was cheerfully drinking a mint julep while Sean Ellis and I were each enjoying a cold beer. At the time, Patrick was working on a startup and a book.

Growth Hacking 177

Growth Hacking Artificial Intelligence Technical Review Systems Review 177