SaaStr

APRIL 1, 2023

Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. PST — Jeff Richards, GGV Capital Managing Director, and Tiffany Luck, GGV Capital Partner, share what it takes to win as a SMBTech startup in today’s economy. Most didn’t even have internet. Can you believe that?

Scale 245

Scale SMB Merchant Services Payment Methods 245

SaaStr

NOVEMBER 19, 2019

We hit a million dollar run rate by 2010. In 2010, we decided to go out in Phoenix to do an angel round of funding. It included this thought leadership, hey we need to put this out there because in general, physical therapists are not recognized for their expertise in the greater health care industry landscape.

Scale 186

Scale SMB VP of Engineering Leadership 186

SaaStr

JANUARY 14, 2020

And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. That was in 2010, and we committed the company to go big with this cloud-based SaaS business model that would allow us to reach individuals anywhere in the world.

B2B 173

B2B B2C Scale New CTO 173

Sales Hacker

SEPTEMBER 15, 2020

Key lessons learned in 10 years of top leadership [12:23]. And eventually, together we led the evolution of Sports Fight into LeagueApps and we raised some new financing, quads together some checks and started to build out that platform for most of 2010. Key lessons learned in 10 years of top leadership [12:23]. We’re on iTunes.

Leadership 75

Leadership Payments Scale Payment Methods 75

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Sales Hacker

SEPTEMBER 11, 2020

Additional growth signals to look out for: Recent leadership hires. Founded in 2010. Raised seed in 2010. Founded in 2010. You can use Crunchbase, ZoomInfo, or any other database which tracks startups. Sort by last funding date, amount, and series to come up with a list of startups that are preparing for hyper-growth.

Outsourcing Services 107

Outsourcing Services Scale Startup Outsourced Development 107

Kellblog

JANUARY 3, 2022

With experienced leadership. While I go into considerable depth in this post , I think the simple answer is that Ingres never really understood either the stakes of the game it was playing or the power of increasing returns in software market leadership. In the US, at perhaps smaller companies but in your same target market.

Sales Hiring 135

Sales Hiring Scale Consulting Leadership 135

Buffer Resources

DECEMBER 1, 2023

Joel Gascoigne, founder & CEO 📍Started at Buffer in October 2010 as a Founder & CEO 🌎 Location: Colorado, U.S. ⏰ Time at Buffer: 13 years, 2 months Joel started Buffer in 2010 and has led the company through plenty of milestones (he wrote an in-depth article about it for Buffer’s 10th anniversary ).

VP of Engineering 124

VP of Engineering Part-Time CTO New CTO CTO 124

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. I am pleased to see her take on an expanded leadership position of Chief Customer Officer.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

A Smart Bear

JANUARY 4, 2018

Period, full-stop. And everyone else at WP Engine would tell you the same thing. So to everyone at WP Engine, let me repeat the message from one year ago: Look what we did !

Engineering 70

Engineering Investment Revenue Technical Review 70

SaaStr

JUNE 4, 2021

We started the company in 2010. Olivier : So the starting point was, why don’t we give all of those teams the same viewpoint? How do we get them aligned and understand their problems are the same way? So that’s how we got started. We didn’t quite understand at the time that the cloud was going to be so big.

Scale 317

Scale Underperforming Technical Team Sales Hiring Engineering 317

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Climbing the leadership ladder.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

JULY 16, 2019

Kind of based on the first say 15-20 customers we were able to raise another Angel Round in 2010. We also know that without a really strong management team and leadership team it’s hard to scale a business. That one was actually … The first Angel Round was tough, hard. It took a long time. René Stewart: Got it.

Scale 149

Scale Product Marketing Scaling Marketing 149

User Pilot

MAY 1, 2024

Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

Sales Hacker

SEPTEMBER 13, 2022

How to approach leadership in a large organization. We’ve been around since 2010, founded by Henry Schuck, who’s still our CEO. ” And if we have a beat on that and we’re able to make decisions based on it in near real-time, then we’ve done what we can do as a leadership organization to manage.

Scale 102

Scale Sales Hiring Acquisition Leadership 102

Intercom, Inc.

SEPTEMBER 15, 2021

We do it as an intense week-long workshop with the entire leadership team from the company. I work with a kind of sister firm to Play Bigger called Category Design Advisors, and my partners and I have worked out a pretty standard way of doing this by now. That’s a little harder than a recognizable problem, but it can be very effective.

Technical Review 205

Technical Review Sales Hiring Innovation Systems Review 205

User Pilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. Sima Banijamali : “I started in tech in 2009, and in 2010 I moved to Sweden from Iran and started studying. Again…Why? Maybe because it’s harder for them. Else : “Yeah absolutely.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Sales Hacker

AUGUST 4, 2020

Outreach produces incredible industry leading events like their Unleash Conference and their city-by-city Unleashed Summit Series road shows which will resume once people are allowed to take road shows again, along with top notch, thought leadership content. Check them out at www.outreach.io. It’s not 2015. It’s not 2019.

Scale 123

Scale Sales Hiring Sales Recruiting Outsourcing Services 123

Sales Hacker

NOVEMBER 12, 2018

Leadership Principles from the Pizza Industry [36:37]. Since 2010, he has served as the founder and CEO of Slice, which used to be known as My Pizza, a mobile and online service that enables people to easily order from authentic pizzerias in their neighborhood. Leadership Principles from the Pizza Industry.

Scale 74

Scale Scaling Venture Capital Interviewing 74

OpenView Labs

JANUARY 30, 2019

Jim previously served as President and CEO of Netezza where he drove the nearly $2B acquisition of Netezza by IBM in 2010. Jim Baum is currently a Venture Partner at OpenView and serves on multiple boards including Logz.io, Applitools, project44 and DataStax.

Acquisition 56

Acquisition Innovation Startup Software 56

SaaStr

AUGUST 7, 2020

We’re proud to do our part in trying to lead a focus into this area and then fulfill that leadership with a real brand promise and real measurable outcomes for every one of our customers. We’re in the very early innings of a huge market and it requires leadership, and it requires incredible tech.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

OpenView Labs

MAY 20, 2020

In 2010, Dave Grow joined Lucidchart in a cold Salt Lake City basement—an upgrade from the company’s original office, the living room of co-founder Ben Dilts’ student apartment. Lucidchart had 20,000 users, four employees, and $0 ARR. Today they’re on top of the world.

Finance 53

Finance Leadership Enterprise Technology 53

Intercom, Inc.

APRIL 22, 2019

Boomi is a cloud integration company that I worked on and built for 10 years and was acquired by Dell in 2010. When the sales leadership and the head of IT saw that, they thought, “Oh my God, we have to put an end to this immediately.” I then stayed with Dell for three years, and left to start Guru in 2013.

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

ChurnZero

JANUARY 10, 2020

For Customer Success teams to continue to expand, it’s crucial they have dedicated leadership to rally internal support and fortify their position within the broader organization. . I am excited to have Lisa as part of my senior leadership team.” He received his BBA in Finance from Kennesaw State University. .

VP of Engineering 52

VP of Engineering Customer Success Scale Cybersecurity 52

Chargify

AUGUST 6, 2019

2010: 3,855 customers. 2010: 176 employees. In 2010, HubSpot CMO Mike Volpe explained their approach on Quora. . So, they chose to focus on growing fast and achieving industry leadership in their space. Take a look at the numbers from their first five years : Customer growth: 2006: 3 customers. 2007: 48 customers.

Subscription 40

Subscription Payment Features Revenue Software Review 40

Intercom, Inc.

APRIL 7, 2022

After working in retail for companies like Kellogg’s and Nestlé, she switched gears to tech – first at Jigsaw, which was acquired by Salesforce in 2010, where she stayed on as the Vice President of Customer Success, and then at Badgeville, Bluenose Analytics, and now Oracle , as the GVP of Customer Success & Renewals.

Customer Success 118

Customer Success Technical Review Sales Hiring VP of Engineering 118

Outseta

MAY 8, 2020

Exactly 10 years ago today—May 10, 2010—I slinked through office doors that opened to my first day of work at a “real job.” Your leadership team, collectively, should be on the hook for company performance far more than any individual should be assessed against a given metric. My whole career, quite literally, lay in front of me.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

SEPTEMBER 12, 2019

At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. I call that product led growth. But it worked. Everyone was like, we love Twilio, we love this product.

Investment 113

Investment Underperforming Technical Team Sales Hiring Software Review 113

Intercom, Inc.

DECEMBER 31, 2019

To give some perspective, there were about 300 million smartphones sold in 2010. Netflix had 12 million subscribers for its DVD delivery service in 2010, when it decided to make video streaming its primary focus (dear reader, feel free to insert Qwikster joke here). There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

OCTOBER 3, 2019

They pioneered things like content marketing, thought leadership. So in 2010 the expectation was to reach 86 million dollars in revenue by whatever that is, year five. So here we are, 2010, I invested behind a plan to be at 86 and we were at 14. And in 2010, what’s that team doing? These were the real numbers.

SaaS 184

SaaS Sales Hiring Scale Innovation 184

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. We’ve got our still main API, the version on it is 2010. Once you can check all the boxes, prove you have checked them to the engineering leadership of Twilio.

Scale 301

Scale Underperforming Technical Team Engineering Wireless 301

SaaStr

MARCH 20, 2019

Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. We call them our leadership principles.

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

SaaStr

NOVEMBER 28, 2019

What are the global roles where the global roles and how do you structure the regional leadership? Teddie : And also there’s often a lot of discussion like for companies operating across the US in Europe. So it seems like all your global leaders are in New York. Do you have VPs under them?

Sales Hiring 190

Sales Hiring Scale Sales Recruiting Government 190

SaaStr

JUNE 4, 2019

So, I’ve had success at running surveys and getting customer feedback in various places including at LinkedIn where when I was there in 2010, we started something called global recruiting trends and to this day they still run that type of research although the format as you would expect has shifted over the years.

Sales Recruiting 231

Sales Recruiting Scale Underperforming Technical Team Pricing 231

SaaStr

DECEMBER 3, 2020

But I got an introduction from a former colleague to Salesforce, and that was about a decade ago in 2010. Sam Taylor: On my first leadership role, I was the first enterprise sales rep, a manager of mid-market team. And so I was their first sales leadership hire. So when I was there in 2010, the company was about 4,000 employees.

Scale 247

Scale Sales Hiring Sales Recruiting Sales 247

Sales Hacker

DECEMBER 27, 2018

Trend #8: Sales Leadership Going Deep. As the VP Sales tenure decreases , down from 27 months in 2010 to 19 months as recently as 2017, more sales leaders will look beyond high-level sales strategies, and will seek to understand the deeper inner workings of their sales orgs.

Trends 111

Trends Technical Review Artificial Intelligence Sales 111