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From Startup to $500M CARR: How Braze Scaled a Growth and CS Team

SaaStr

From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team. In this AI moment we’re in, there are still many moments in scaling a company where intuition still matters. You don’t have to leave as the organization scales. This isn’t new.

Scale 297
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Power Laws: A Look Back To Where 20 SaaS Break-Out Companies from 2012 Are Today

SaaStr

Let’s take a look back at where HubSpot, Upwork, and others were in 2011 GAAP revenue — and where they are today. But to me the takeaways are: If you have something good at $10m ARR, you can scale forever, at least potentially. Learnings for this year, for 2011 GAAP revenue (Inc. in 2011 GAAP revenue.

SaaS 291
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5 Interesting Learnings from Amplitude at $150,000,000 in ARR

SaaStr

They were founded in 2011 and IPO’d ten years later in 2021 at $150,000,000 in ARR, growing 57%, and have rocketed to a $7B+ valuation. Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. This is rare.

Scale 313
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Building a Global SaaS Empire: 5 Bets That Paid Off with Freshworks Founder & CEO Girish Mathrubootham

SaaStr

Founder and CEO Girish Mathrubootham shares five big bets that paid off as he scaled this multi-product company. Instead of adding that cash to extend runway, Mathrubootham spent $45k over the next two months figuring out which online channel would scale for them. The total capital at the time was $85k. Why did he do this? The lesson?

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5 Interesting Learnings from Instructure at $620,000,000 in ARR

SaaStr

It was founded in 2008 but took a while to get going, hitting $1m in revenue in 2011 selling to Utah schools — and then scaled from there. 11 Products and Modules, 80% of Customers Use 2 or More Products A good reminder of the key to being multi-product at scale. #4. Your kids may well use it.

Scale 304
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5 Interesting Learnings from Twilio at $3.4B in ARR

SaaStr

The best in SaaS and Cloud really do scale just about forever. It can seemingly scale forever. Twilio’s 2011 customers are worth 10x more today a decade later. in ARR, Twilio is still growing a stunning 54% year-over-year! Let’s see how they do it. 5 Interesting Learnings: #1. Probably more.

Scale 286
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From Uncertainty to +$400M: How Braze Found Opportunity in Headwinds with Braze’s Co-Founder & CEO Bill Magnuson (Podcast 671 + Video)

SaaStr

Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish. Magnuson shares his insights on how to find opportunities during headwinds and how Braze scaled to $400M+ ARR. Blaze was founded in 2011. You can’t chase shiny objects. Change creates opportunity.

Scale 245