Tom Tunguz

OCTOBER 12, 2014

In 2009 and 2010, the company recognized more revenue from services than subscription. In 2011, the year of the IPO, services still accounted for 33% of revenues. Over time, subscription revenue will continue to increase compared to services revenue. Selling people’s time can’t be leveraged like software.

Benchmarks 113

Benchmarks Deferred Revenue Venture Capital Outsourced Development 113

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. Short on time? That’s where we come in and become helpful for those teams. Andrey: Absolutely.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Practical Advice on SaaS marketing

SEPTEMBER 5, 2012

High growth : Workday's revenues grew at a compound annual growth rate in excess of 300 percent from 2007 through 2011. And in addition to the subscription fees, many pay for implementation, training and other professional services. Strong customer lifetime revenues : Most of Workday's customers are on 3-5 year contracts.

Acquisition 140

Acquisition Enterprise Revenue SaaS 140

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. A look at our pricing history Our ASP also reflects the changes we’ve made to our pricing model over the years.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

Intercom, Inc.

FEBRUARY 6, 2020

Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011. While businesses pay for a subscription, altering the typical marketplace dynamics, Yvonne and her team are still keen to ensure the trends they’re seeing on the B2B side are met with the right kinds of content.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Chargify

FEBRUARY 1, 2018

While the first generation of recurring revenue was defined by simple subscriptions—think Netflix’s original “one-size-fits-all” $7.99 pricing or the traditional “Good, Better, Best” plans—many businesses have found static subscription offers don’t always align with customers’ needs and limit growth potential.

Subscription 75

Subscription Payment Features AWS Scale 75

FastSpring

NOVEMBER 3, 2023

Started in 2011, Austin Startup Week is a celebration and showcase of everything entrepreneurial in Austin. Don’t miss out on the biggest party in Austin since 2011- Startup Crawl! Our platform includes branded localized checkout, subscription management, and so much more. Are you a startup founder, employee or enthusiast?

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

FastSpring

SEPTEMBER 2, 2020

In between Q1 of 2011 and Q2, HubSpot dropped their monthly churn rate by nearly 1%. These methods are fine for short-term forecasting, but for subscription-based companies, the calculation gets a little more complicated. You’ve onboarded a new customer to a subscription product worth $50/month.

Scale 148

Scale Payment Methods Payments SaaS Payments 148

The Angel VC

DECEMBER 25, 2010

With a world-class management team and Board , one of the best products and brands in B2B software and a recent $19M cash infusion Zendesk is ideally poised to bring Cloud-based zen and good karma to even more people in 2011. Mange tak to Mikkel , Morten , Alex , Michael and the whole crew.

Cloud 106

Cloud Investment B2B Subscription 106

Chart Mogul

JANUARY 27, 2020

Flipsnack was founded in 2011 in Troy, Michigan and has continually grown. The PDF download was a premium option, available with a subscription. This resulted in fewer monthly subscriptions bought, as soon as the free web PDF went live. The churn rate for the monthly subscriptions also went down.

Revenue 129

Revenue Sales Hiring Subscription Payment Features 129

Chargify

MAY 8, 2019

There is no subscription billing model that works for everyone. Moreover, your pricing strategy should be based on your value metric, and different value metrics require different types of subscriptions. Let’s take a look at the seven most popular subscription billing models. Which one should you use in 2019? image source).

Subscription 69

Subscription Payment Features SaaS Payments Payment Solutions 69

Tom Tunguz

MARCH 21, 2015

in revenue in 2011 at 97% gross margin. Only 30 months after launch, subscription revenues have outpaced license revenue at $2.1B The licensed software business, a cash cow, generated more than $3.4B As the plot above shows, the shift to SaaS was immediate in 2012. respectively.

SaaS 100

SaaS Travel Education Software 100

SaaStock

FEBRUARY 14, 2019

In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S. In 2011, he co-founded Rock Content, the top provider of content marketing solutions in Latin America.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

ChurnZero

JULY 27, 2021

The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. ChurnZero helps subscription businesses fight customer churn. The SaaS Awards focuses on recognizing excellence and innovation in software solutions. Categories range from Best Enterprise-Level SaaS to Best UX or UI Design in a SaaS Product.

SaaS 98

SaaS Innovation Cloud AI 98

FastSpring

APRIL 1, 2021

3 Minute Optimizer’s has a solid conversion rate between 30-40% Moz converted about 56% of free users in 2012 Totango’s study of ~100 SaaS companies found that 50% is typical for well-executed opt-out free trial programs Callwave converted 40-50% of users in 2011. Examples: Recapture.io Let’s say you have a 30-day trial period.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Frontegg

MAY 27, 2021

But back to the product side, adopting PLG means creating the optimal user journey to engage the customer from the login stage onwards – seamless login, onboarding, subscriptions plans, built-in security, and support features all need to work in tandem to create the best results. Best For: Subscription Management, Billing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Sales Hacker

SEPTEMBER 11, 2020

Imagine having the opportunity to sell into a company like Lyft in 2011. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. If you sell an HR platform with a subscription that starts at 50 seats, you should scratch any seed-stage startups off your list. Founded in 2011.

Outsourcing Services 105

Outsourcing Services Scale Startup Outsourced Development 105

The Marketing & Growth Hacking Publication

FEBRUARY 3, 2019

They expect an end-to-end shopping “experience” and this is where eCommerce subscription has a chance to shine by developing long term relationships with consumers. And subscription eCommerce seems to be the answer. The subscription eCommerce market has grown by a whopping 100% year-over-year for the past five years.

Payment Methods 40

Payment Methods Payments Payment Features Subscription 40

Chart Mogul

FEBRUARY 11, 2021

We see it in the comparison between Intercom ( $150m in ARR ) and Drift ( valued at $360m at their latest funding round): Intercom (founded in 2011) was one of the first companies to offer live on-site chat going after a broad audience of companies and teams. The Dollar Shave Club formula: Building a $1B subscription box business.

SaaS 86

SaaS Blockchain AI Search Outsourced Development 86

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. Updated weekly to show the impact of COVID-19, this resource from ProfitWell includes data from their subscription companies. In 2011, Netflix unveiled a change in pricing that put them in trouble. Early Survey Results Show the Most Common Pricing Responses to COVID-19.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payment Methods 59

Payment Methods Payments Payment Features Payment Solutions 59

Chargify

AUGUST 6, 2019

Welcome to the Subscription Rockstars series! And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. In 2011, they moved to a quantity-based pricing model that revolved around the number of contacts a customer had. Image source).

Subscription 40

Subscription Payment Features Revenue Software Review 40

Neil Patel

NOVEMBER 7, 2020

Fix My Churn specializes in these two areas: Fix My Churn collaborates with tech companies with a monthly subscription business model. And if an existing customer stops using your product or wants to churn, you can retain them with relevant churn email. 4 Action Rocket – best for custom HTML & CSS enterprise email.

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

ChurnZero

FEBRUARY 7, 2020

The subscription shift is in full swing. SaaS is growing more than 200% faster than traditional perpetual license software – Zuora, Subscription Economy Index. To capitalize on this monumental growth, perhaps B2B SaaS should take a page from B2C subscription startups like HelloFresh, Birchbox, and Dollar Shave Club.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

ChurnZero

AUGUST 4, 2020

ChurnZero helps subscription businesses fight customer churn. The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. It recognizes the hard work and commitment of the ChurnZero team to continually innovate to drive our customers’ success.” ” You can view all of the 2020 finalists here. .

Venture Capital 52

Venture Capital SaaS Innovation Cloud 52

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. So billings is their way of trying to get a sense of how the business is doing because revenue for most subscription software businesses is a lagging indicator, not a leading indicator.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

ChurnZero

AUGUST 25, 2020

Godard was named to the Tech 50 list by Crain’s Business Chicago in September 2014 and to the Chicago Entrepreneur Hall of Fame in 2011. You Mon Tsang, ChurnZero You Mon ( @youmon ) is the Co-founder and CEO of ChurnZero , a real-time customer success platform that helps subscription businesses fight churn.

Scale 69

Scale Technical Review Venture Capital Software Review 69

Baremetrics

SEPTEMBER 3, 2021

Sure you may have all the textbook strategies in place, integrating applications, subscriptions, site registrations with member discounts, etc. Traffic pours in from a high level overview of a product and flows down to a point of conversion, whether it be a sale, vote, subscription, or other desired user behavior.

Strategy 113

Strategy Technical Review Software Review Sales Hiring 113

GetUplift

SEPTEMBER 27, 2021

Gusto was a small startup in 2011 competing against payroll tech giants such as QuickBooks and Square. They offer a Tip of the Day subscription which provides a new iPhone tip each day. The Tip of the Day subscription is free to all their email subscribers. This is what their email subscription looks like.

Retention 109

Retention Strategy Sales Social Media 109

OpenView Labs

MARCH 4, 2021

For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. So in 2011, they introduced usage-based pricing. In subscription SaaS businesses, the annual contract renewal is fraught with anxiety. Something needed to change. Keep more customers.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Unbounce

OCTOBER 8, 2019

In 2011, Expedia made a change to their checkout form that increased profits by $12 million. Exit-intent popups let you entice non-buyers with coupons, limited-time offers, or newsletter subscriptions. Provide online chat and phone support. Include a checkout progress bar. Include exit-intent popups. Rule #1: Avoid long forms.

Payment Methods 111

Payment Methods Payment Services Payments Payment Solutions 111

Stax

NOVEMBER 13, 2023

Google was the first, in 2011, to enable contactless payments via their mobile app. Full-service providers like Stax use flat-rate subscription pricing , which keeps fees low when businesses process high volumes. However, subscription pricing may seem high for businesses with a low transaction rate.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ChurnZero

SEPTEMBER 3, 2019

The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing since 2011. ChurnZero helps subscription businesses fight customer churn.

Venture Capital 8

Venture Capital SaaS Cloud Innovation 8

Neil Patel

DECEMBER 17, 2020

The paid version, Orchestly Business, is $7/month per user with an annual subscription. Although many low-code platforms are built for general use, Creatio was originally founded as bpm’online in 2011. Orchestly offers a free version that is limited to five users and three orchestrations (their word for workflow).

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Chart Mogul

JANUARY 27, 2020

Flipsnack was founded in 2011 in Troy, Michigan and has continually grown. The PDF download was a premium option, available with a subscription. This resulted in fewer monthly subscriptions bought, as soon as the free web PDF went live. The churn rate for the monthly subscriptions also went down.

Revenue 52

Revenue Sales Hiring Subscription Payment Features 52

ProfitWell

SEPTEMBER 11, 2019

Today's Top Subscription News. Stripe wrote in a blog post , "Since Stripe launched in 2011, tens of thousands of businesses across Europe have asked us to expand Stripe to their countries. And that’s a wrap for your September 11th subscription news. Stripe Expands Across the Pond.

Payment Solutions 40

Payment Solutions Payment Methods Payments Entertainment 40

ProfitWell

FEBRUARY 7, 2020

Today, we see Apple struggle in the subscription department. Your top subscription news. Apple subscriptions: what gives? It looks like Apple, although a brand we know and love for trailblazing in this space, could be struggling in the subscription sense. Plus, The New York Times hikes its price. for the first time ever.

Subscription 40

Subscription Payment Features Pricing Metrics 40