SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 160

Scale Payment Services Payment Methods Scaling 160

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. These statements are designed to offer transparency and assist in managing your store’s financial activities. Feedback Matters!

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

FastSpring

APRIL 1, 2021

I want to sign up and try that service! ”. Luckily, you can take a lot of actions to influence that process and showcase your value. After the visitor “converts” from website visitor to trial user, they stop marketing or selling. Or maybe the onboarding process is too complicated.

Payment Solutions 137

Payment Solutions SaaS Payments Payment Methods Strategy 137

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode. Actually, two.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

FastSpring

SEPTEMBER 2, 2020

Gross Margin should take into consideration any support, installation, and servicing costs,” Skok says. Hubspot Focused On LTV to Scale Its SaaS Company. Almost a decade ago, SaaS company HubSpot focused on improving its LTV:CAC ratio in hopes of expanding. By the time Q2 of 2012 hit, it had dropped by 2%.

Scale 148

Scale Payment Methods Payments SaaS Payments 148

Point Nine Land

SEPTEMBER 6, 2023

One of the lessons I, along with many other founders and investors, have learned in my roughly 15-year journey in SaaS investing is that most businesses adopt new technologies at a painfully slow pace. ServiceTitan, a leading vertical SaaS for home services, penetrated 1% of its core TAM of 900,000 home services businesses.

AI 119

AI SaaS Payments Payment Solutions Artificial Intelligence 119

Frontegg

MAY 27, 2021

Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement. Also, no PLG strategy can work with traditional SaaS indicators. Best For: Multi-Tenant User Management, Self-Service Enablement.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Stripe payments make up 98.5 Google and Apple payments make up 2.5%

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

Intercom, Inc.

OCTOBER 27, 2022

?. Manual document collection is not exactly what you would call a seamless process. Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. SaaS-struck. Where does your interest in SaaS and tech come from?

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. Along the way, I guess I should say, on the personal side, I met my husband in business school. And that’s been really fun during the pandemic.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

How To Buy Saas

OCTOBER 14, 2021

Although there are several unavoidable costs an online business has to pay for, you can minimize some operational costs with the assistance of the best tools. Launched in 2012 as ZenPayroll, this company supports over +100,000 businesses nationwide. It offers you the best of services including Expert HR. Check here for details.

Payment Methods 52

Payment Methods Startup Payment Solutions Payment Services 52

SaaStr

JULY 8, 2020

When Aileen founded Cowboy Ventures in 2012… Aileen Lee: 12, yep. Jason Lemkin: 2012. Personally, our team has been holding back a little bit. We can only process so much change, and I feel like we’ve been through three worlds since early March. Are you more excited about eCommerce? Jason Lemkin: Yep.

Investment 210

Investment Technical Review Part-Time VPE Development Team Review 210

How To Buy Saas

JULY 26, 2021

Although there are several unavoidable costs an online business has to pay for, you can minimize some operational costs with the assistance of the best tools. Launched in 2012 as ZenPayroll, this company supports over +100,000 businesses nationwide. It offers you the best of services including Expert HR. Check here for details.

Payment Methods 52

Payment Methods Startup Payment Solutions Payments 52

Neil Patel

MARCH 8, 2023

I see marketing, strategy, outreach, UX, development, product, customer service, management decision-making, sales, PPCs — basically everything that makes an e-commerce business viable. BigCommerce, an e-commerce store provider, writes , To ensure a high profit, it’s important to influence your customers to keep coming back to purchase.

Customer Lifetime Value 76

Customer Lifetime Value Payment Methods Payments Payment Features 76

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

ProfitWell

MARCH 9, 2020

The subscription-based economy grew 350% between 2012 and 2019, and subscription businesses grew revenues about five times faster than S&P 500 company revenues during that time. Companies selling physical goods, digital products, and services of all kinds have turned to this business model as a way to secure repeat customers.

Subscription 64

Subscription Payment Features Payment Methods Marketing 64

All that Saas

MAY 1, 2021

To save your time and make your decision process easy we have reviewed some of the best platforms. Launched in 2012, Influence4you is listed in the category of the top influencer marketing platforms. Manages budget per client and also keeps track of the payment sent to the hired influencer. Influence4you.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SaaStr

MAY 9, 2019

If we really look at a lot of YC companies now a days, we have a ton of B to B companies, and the most common mistake they make is they don’t really understand if they can afford the process they need to do to acquire customers. If your payment system works, you’re not going to rip it out. If you take the case of Justin.tv

Sales Hiring 185

Sales Hiring Scale Payment Solutions Banking 185

How To Buy Saas

APRIL 10, 2024

WhatsApp has become a powerful tool for both personal connections and businesses to streamline communication and connect with customers. SendWo My personal favorite on the list of best Whatsapp chatbot tools is SendWo. Enables you with bulk contact list storage. Enable bulk messaging. Not available on the website.

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Education has impacted both the supply of … we’re talking about the B2B SaaS entrepreneurs and the supply of investors. Maybe fifty of them are B2B SaaS. It’s become cheaper.

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

ProfitWell

OCTOBER 7, 2019

Each year, Comparably releases a list of the best companies to work for—in regard to items like compensation, career-personal balance, perks, and happiest employees. What we want people to understand is that you can participate with wildlife without interacting with them personally and still enjoy your experience.”. WeWork lets go.

Subscription 49

Subscription Payment Features Payments Payment Services 49

Chargify

MARCH 6, 2018

UK online education company EdPlace has emerged as a “parent champion,” providing online tutorial services designed to help parents support their children in their education (specifically Math, English, and Science) at an affordable price. Founded in 2012, the seeds for EdPlace were planted many years before that.

B2C 40

B2C Merchant Services B2B Payment Methods 40

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

SmartKarrot

FEBRUARY 3, 2022

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Founded in: 2012.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SmartKarrot

JANUARY 20, 2022

Software-as-a-Service (SaaS) businesses use a cloud-based technology distribution model to deliver software. The SaaS market is at the heart of several creative, high-growth businesses in the UK and worldwide. We have profiled a list of the top 25 SaaS companies in the UK.

Merchant Services 10

Merchant Services SaaS Payments Payment Methods Payment Solutions 10

SmartKarrot

JANUARY 28, 2022

The nation has produced 2,000 startups in the past decade, and a majority of these start-ups have been SaaS-driven. This has helped us come up with the list of the top 25 SaaS companies in Israel. Binah AI is one of a kind SaaS-based startup founded in Israel. Here’s the list – 1. Adaptive Shield. Founded in: 2019.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10

SmartKarrot

FEBRUARY 7, 2022

Software as a Service (SaaS) is currently the most practical model of software distribution. It is the model in which a cloud service provider hosts software or application and makes them available for the end-user. The cloud service provider can either be a third party or the software vendor itself. 360Learning.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Sales Recruiting 10

SaaStr

NOVEMBER 21, 2020

In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Rob Gonzalez: Yeah.

SaaS Payments 293

SaaS Payments Scale Payment Services Payment Solutions 293

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Founded: 2012.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Dare I say SaaS. The exchange of value.

Scale 154

Scale Payment Services Payment Methods Sales Hiring 154

Intercom, Inc.

NOVEMBER 23, 2022

The process of an acquisition is, more often than not, a black box. Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. And so, yeah, very surreal.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

SaaStr

OCTOBER 22, 2019

As one of the most difficult markets to enter and succeed, how can new and old SaaS providers win with SMBs? So whether you’re aspiring to be a small business owner or you support them personally or financially, they impact all of us and it’s an important part of our economy. Representing 98% of all U.S. Hi everyone.

Payment Methods 124

Payment Methods Outsourcing Services SaaS Payments Business 124

Sales Hacker

DECEMBER 10, 2024

Highlights: (08:58) Building the first SaaS product and transitioning to recurring revenue. (14:58) 29:06) The importance of sales playbooks and codifying the sales process. (35:30) 52:25) Why in-person sales environments are crucial for early-career development. (53:46) This is 2012 when I met Scott Wolf, the founder.

Scale 114

Scale Sales Hiring Scaling CTO Coach 114