SaaStr

JULY 8, 2020

When shelter in place started, the conversation we’ve had internally on our team is we have to think of ourselves as Navy SEALs, where we’re at base camp right now, and we’re going to train and we’re going to work on our playbooks and do our research. Personally, our team has been holding back a little bit.

Investment 213

Investment Technical Review Part-Time VPE Development Team Review 213

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat.

Cloud 112

Cloud Scale AWS Artificial Intelligence 112

OpenView Labs

DECEMBER 2, 2019

And sometimes that something better turns into a viable business idea. We are the only complete API development environment on the market, and the reason we’re here is that I got tired of struggling with API-related issues in my own projects. That’s pretty much the story behind Postman. Keep it Simple. Embrace Your Community.

Scale 52

Scale Underperforming Technical Team Sales Hiring Development 52

Chargify

SEPTEMBER 25, 2019

However, it all came crashing down in September 2014, leading to what he called “my mid business life crisis”. After reading “7 Day Startup” by Dan Norris he came up with a business idea: Unlimited graphic design for a flat monthly fee. Virtualized teams for support on implementation. Image source).

Payment Features 40

Payment Features Subscription Consulting Business Model 40

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In fact, more than 80% of Americans in the last year bought through Stripe, but obviously through a business that ran on Stripe.

Scale 155

Scale Payment Services Payment Methods Sales Hiring 155

SaaStr

NOVEMBER 21, 2020

And what we found over time is that the needs of those three different business models in the market were really quite divergent. I mean, if you were a Johnson & Johnson, or you were any of these large manufacturers, you had one person or a tiny little team on Amazon, and that was it.

SaaS Payments 299

SaaS Payments Scale Payment Services Payment Solutions 299

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Reddit’s recent password breach is a textbook example of why (as Ars Technica put it) “ phone-based 2FA is that bad.” It is my job to select, develop, and implement technology that protects users 100%.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Underperforming Technical Team 40

Sixteen Ventures

DECEMBER 31, 2019

years since I first published this guide, way back in 2014, Customer Success has evolved dramatically. What I called the “Definite Guide to Customer Success” way back in 2014 is getting far more definitive for 2020 as I incorporate what I learned over the last year. How to Develop a Customer Success Strategy.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

SaaStr

JULY 10, 2020

Meaning, you’re not in the business of predicting the future, but you should really be in the business of doing a scenario planning to say, “Hey, what’s the worst case? ” And invest your team’s time and energy to say, “Hey, if this, then that. And what’s the best case?

Scale 275

Scale Sales Hiring Pricing Sales Recruiting 275