SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS. Billion valuation today.

Merchant Services 249

Merchant Services SaaS Payments Payments Payment Services 249

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Intercom, Inc.

DECEMBER 31, 2019

Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. Rise of the cloud and SaaS businesses. Rise of mobile. To give some perspective, there were about 300 million smartphones sold in 2010.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Valuize Consulting

NOVEMBER 25, 2024

As the popular saying goes ‘‘If you can’t measure it, you can’t manage it,’’(Bolsinger 2015). In today’s competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. This shared understanding facilitates strategic planning and resource allocation.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

FastSpring

MARCH 6, 2019

One challenge many online merchants face after they’ve finished developing their product is figuring out how to easily accept payments on their online store. But navigating the complex world of online payments for the first time is challenging work. shop confidently knowing that their bank and payment card information is encrypted.

Payment Methods 81

Payment Methods Payment Services Merchant Services SaaS Payments 81

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. In fact, it’s telling that the number of publicly-traded PLG-led companies nearly quadrupled between 2015 and 2020. How B2B and B2C Are Converging. How to Take Advantage of These Changes.

B2C 148

B2C Payments SaaS Payments B2B 148

SaaStr

MAY 14, 2023

At the very first SaaStr Annual in 2015 , we picked 3 break-out leaders at $5m-$10m, and added Nick Mehta from Gainsight. Here’s a chance to look back at 4 pre-IPO SaaS leaders today, and how they were doing and what they were thinking in the run up to $10m ARR. web services. How did they do? All of them! CEO of Algolia.

Sales Hiring 278

Sales Hiring Sales Recruiting Scale Payment Methods 278

SaaStr

OCTOBER 31, 2023

When Ariel started in 2015, he and his co-founder came to SaaStr as early-stage founders and found hope and some direction for their startup. They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc.

Payment Solutions 288

Payment Solutions Payments Travel Scale 288

FastSpring

MARCH 16, 2023

From 2015 to 2020, MapTiler doubled the number of countries where it has customers. The Swiss-based SaaS company now helps governments, enterprises, and SMBs in over 120 countries by providing maps API for web and mobile developers. But when you’re looking for something specific, that’s where social media can also help. “If

Payment Methods 148

Payment Methods Payments SaaS Payments Social Media 148

Frontegg

MAY 27, 2021

Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement. Also, no PLG strategy can work with traditional SaaS indicators. Best For: Multi-Tenant User Management, Self-Service Enablement.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Point Nine Land

SEPTEMBER 6, 2023

One of the lessons I, along with many other founders and investors, have learned in my roughly 15-year journey in SaaS investing is that most businesses adopt new technologies at a painfully slow pace. ServiceTitan, a leading vertical SaaS for home services, penetrated 1% of its core TAM of 900,000 home services businesses.

AI 119

AI SaaS Payments Payment Solutions Artificial Intelligence 119

Neil Patel

NOVEMBER 9, 2020

Hike Labs was founded in 2014, and by 2015, Pinterest had swooped in and acquired the San Francisco-based mobile publishing startup. These acquisitions, which focus more on scope than scale, accounted for 90% of tech deals in 2019 , which is a 40% increase from 2015. Sell your startup by following a quick and simple selling process.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. For publicly traded companies that are growing 50% or faster, median valuation multiples have increased by an incredible 649% between 2015 and August 201. Today growth appears to be all that matters.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Stripe payments make up 98.5 Google and Apple payments make up 2.5%

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

Chart Mogul

JULY 24, 2018

Subscription businesses are experimenting with hybrid billing models, mixing recurring revenue with one-time payments. In SaaS specifically, the increased maturation of the market has led businesses to try and innovate and diversify revenue streams from customers. Infrastructure (SaaS + transaction costs). Example: Stackpath.

Payment Features 76

Payment Features Subscription Payment Solutions SaaS Payments 76

OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

FastSpring

OCTOBER 10, 2018

From the moment they start viewing your products to the end of the checkout process, customers expect product descriptions in their native language, prices reflected in their local currency with any applicable taxes included, and a wide variety of accepted payment options to make paying for their products easier.

Payment Methods 75

Payment Methods Payments Scale SaaS Payments 75

Baremetrics

SEPTEMBER 15, 2021

Payment ii. Since 2013, Microsoft has released two new versions, Office 2016 in 2015 and Office 2019 in 2018. Annual licenses fall into the category of subscription licenses, where you can get a monthly or an annual subscription for a product or service. What is a perpetual license? What is an annual license? Implementation iii.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

Valuize Consulting

NOVEMBER 25, 2024

As the popular saying goes If you cant measure it, you cant manage it,(Bolsinger 2015). In todays competitive SaaS landscape, Customer Success has emerged as a vital strategic asset, driving revenue growth and long-term profitability. This shared understanding facilitates strategic planning and resource allocation.

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

Baremetrics

NOVEMBER 10, 2020

Payment Structure: 3 payments (at close, 12 months & 18 months). In 2014/2015 we received $800,000 in seed money from two investors: General Catalyst and Bessemer. After spending months in due diligence with our failed acquisition last year, I had no interest in having another long, drawn-out process.

Technical Review 145

Technical Review Software Review Payment Solutions Payments 145

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Buyer Enablement.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

All that Saas

OCTOBER 12, 2021

The Best Digital Wallets for Online Payments in 2021. Started in 2015, this top digital wallet gives its users a smart card and an app that lets the user aggregate and manage all their bank cards from one place. Even though it is not a bank, Curve is a service that is built on an e-money background. Download: Android | iOS.

Payment Methods 52

Payment Methods Payment Solutions Merchant Services Payment Services 52

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

FastSpring

FEBRUARY 8, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Changelog posts from 2015-2020 are available on the archived post located at the bottom of the changelog posts displayed.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Clouded Judgement

AUGUST 25, 2023

The R^2 of the median software multiple and 10Y rate going back to 2015 is 0.35. The promise of SaaS is that growth in the early years leads to profits in the mature years. It shows the number of months it takes for a SaaS business to payback their fully burdened CAC on a gross profit basis.

Cloud 130

Cloud Government Banking Payment Services 130

Chart Mogul

MARCH 6, 2018

in 2015 to €5.32 In the SaaS world, businesses generally aim to drive higher ARPA through add-ons and paid upgrades as the product matures. “Our Ad-Supported Service serves as a funnel, driving more than 60% of our total gross added Premium Subscribers since we began tracking this data in February 2014.”

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

Chart Mogul

SEPTEMBER 18, 2017

We also added cash flow charts back in 2015, but these only show how much money has been received from customers in any given period. There didn’t seem to be any suitable product on the market that could bring all this data together and automate the process of calculating revenue recognition schedules.

Payments 49

Payments Revenue Payment Services Payment Features 49

Chart Mogul

DECEMBER 19, 2017

On our blog we also explored the topic of moving up market in SaaS and how businesses might tackle this without losing their soul. February in the SaaS world means one thing: The SaaStr Annual conference. We published The Ultimate SaaS Founder’s FAQ eBook, available as a free download. Read more here.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

ChurnZero

DECEMBER 14, 2023

That’s when it occurred to him: the process of scheduling an appointment with the barber was the same as it was 20 years ago. In a sense, it was originally more like a lead generation service, or marketplace for barbershops. The barbers still wanted cash payments too. Dave had found his niche and Squire was born.

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Scale 52

Baremetrics

JUNE 29, 2021

Data plays a key role in maximizing growth in your SaaS company. We recommend you to: Use a SaaS metrics tool to get the most out of your data. It enables your company to gain visibility on specific metrics in real-time, enabling teammates to act on changes in your pipeline. Try Baremetrics free. Table of Contents.

Data 52

Data SaaS Payments Payment Methods Payments 52

SaaStr

JULY 8, 2020

We’ve been doing these SaaStr events since 2015, the SaaStr Annual. We can only process so much change, and I feel like we’ve been through three worlds since early March. I think it’s, in SaaS, in cloud, if you define it that way, I think it’s about 15 to 20%. Sorry, I’ll come back to this.

Investment 216

Investment Technical Review Part-Time VPE Development Team Review 216