Unbounce

MAY 29, 2020

” That’s where industry benchmarks come in—and that’s why we’re thrilled to bring you a fresh (and free) new version of our Conversion Benchmark Report. . Benchmarks can energize your digital marketing strategy in three big ways: They’re a form of competitive intelligence. Introducing the 2020 Conversion Benchmark Report.

AI 145

AI Artificial Intelligence Machine Learning Benchmarks 145

Tom Tunguz

JANUARY 1, 2017

2017 GM seems to be much improved year-to-date at 85%. License revenue doesn’t bear the cost of sales SaaS products do (servers and bandwidth). So the margins are nearly 100%. The SaaS margins are terrific at greater than 77%, which is much higher than the publicly traded median of 71%. to provide.

Benchmarks 100

Benchmarks Metrics Software Review SaaS 100

Tom Tunguz

DECEMBER 6, 2016

To answer that question, we can analyze the data set of all software companies acquired over the last six years and benchmark them by enterprise value-to-revenue multiples. We haven’t yet seen material consolidation of SaaS startups, which may take place in 2017. What is your SaaS startup worth in an acquisition?

Acquisition 100

Acquisition Startup SaaS Benchmarks 100

Unbounce

MAY 15, 2020

Optimize with insights from the 2020 Conversion Benchmark Report. While the first benchmark report we released in 2017 was fueled by machine learning, our models have had three more years to marinate in our customer data. Plus, there some new places you’ll see conversion intelligence in the very near future: ?

Artificial Intelligence 144

Artificial Intelligence Marketing Machine Learning Benchmarks 144

Buffer Resources

JANUARY 25, 2024

We evolved our calculation for base salary so that beyond just a different number for each role, we incorporated market benchmarks, too. This is also where we introduced some flexibility into the formula to enable us to deviate from market benchmarks where we had a different belief in the value of the role.

Systems Review 134

Systems Review Compensation Benchmarks Scale 134

Buffer Resources

JANUARY 25, 2024

We evolved our calculation for base salary so that beyond just a different number for each role, we incorporated market benchmarks, too. This is also where we introduced some flexibility into the formula to enable us to deviate from market benchmarks where we had a different belief in the value of the role.

Systems Review 134

Systems Review Compensation Benchmarks Scale 134

Unbounce

JUNE 24, 2020

Around 2017, our R&D team realized machine learning has the potential to remove these hurdles from A/B testing—and free marketers to focus more on what humans do best. Our Conversion Benchmark Report crunched the data from 34 thousand landing pages. Sample benchmarks for home improvement landing pages.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Tom Tunguz

MAY 3, 2016

They establish benchmarks for valuing these companies at M&A. But I do believe that they are the harbingers of a very active software acquisition market we’ll see in 2016 and 2017. Oracle paid $663 million, net of cash for Textura and $532 million for OPower.

Startup 100

Startup SaaS Acquisition Construction 100

OpenView Labs

DECEMBER 17, 2020

Four years ago, OpenView released the first annual Expansion SaaS Benchmarks Report in order to fill a critical data gap for SaaS founders and CFOs who had a lot of questions about optimal growth rates, burn levels, gross margins and other key data points. With this year’s SaaS Benchmarks Report, we can now validate that hypothesis.

Benchmarks 52

Benchmarks Scale SaaS Software Review 52

Unbounce

FEBRUARY 19, 2019

Be sure to check out our Conversion Benchmark Report to see how you stack up against your competitors. By 2017, mobile had become the dominant source of web traffic worldwide at 50.3%— a segment that expanded last year , reaching 52.2%. For example, we know that the average conversion rate varies widely depending on your industry.

Mobile 145

Mobile Social Media Automotive Travel 145

Sales Hacker

OCTOBER 31, 2018

The volume of email content exported by marketers increased 18 percent between 2016 and 2017, raising the total emails to 30 billion in 2017 alone. Nearly 70 percent of companies that came up short neglected such research, according to Cintell’s 2016 B2B benchmark study. Start by using these strategies: 1. DON’T: Overdo it.

Scale 87

Scale Marketing Sales Hiring Benchmarks 87

OpenView Labs

SEPTEMBER 23, 2019

Benchmarks are the only check on whether or not a business is generating efficient growth. Benchmarks act as a swim lane for operating a business and allow operators to build a hyper-growth business that provide permission to believe. How Do I Know What My Benchmarks Are? You have your peer benchmark set.

Benchmarks 40

Benchmarks Data SaaS Scale 40

Sales Hacker

MAY 3, 2018

As we embarked on our 2018 Business Performance Benchmark Study , our goal had not changed from 2017. Relative to 2017, there is a decline in the execution of key sales best practices. ? Download a copy of the full 2018 Business Performance Benchmark Report. Increase focus on frontline sales management.

Revenue 61

Revenue Artificial Intelligence Business Benchmarks 61

Chart Mogul

MARCH 6, 2018

This somewhat risky direct listing is likely to be a benchmark for other future public listings in 2018, with the likes of Airbnb predicted to follow suit if all goes to plan. year-over-year in Q4 2017). These grew by 27% year over year in 2017. Perhaps Spotify isn’t bothered by this, given that the retention is higher?

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

Sales Hacker

JULY 22, 2022

With content committees, these goals tend to center around: Content benchmarking and review. Sam has been a CSM at Outreach since 2017, where she’s worked with a variety of customers ranging in size and industry. Create a content committee charter. Content maintenance and audits. Big picture strategy alignment.

Sales Enablement 103

Sales Enablement Leadership Benchmarks Communication 103

User Pilot

SEPTEMBER 16, 2024

But, in 2017, it recognized the potential in international markets like Europe and Asia. Industry benchmarks : Look at metrics benchmarks in your industry, such as market share, customer satisfaction, and product adoption rates to compare with your own.

Development 105

Development Strategy Marketing Technical Review 105

The SaaS Garage

DECEMBER 4, 2017

By Thomas Ohr , December 4, 2017. Led by General Catalyst Partners, with participation from existing investors Benchmark Capital, Balderton Capital, and Point Nine Capital, the round puts the total funding raised to date to $45 million. help more? ?digital?

Software Development 61

Software Development Benchmarks Finance Enterprise 61

Unbounce

MARCH 2, 2020

For the upcoming 2020 Conversion Benchmark Report, our team of data scientists (yep, they have lab coats) have been using machine learning and a rigorous methodology to study more than 34,132 landing pages and 19.2 If you’re curious, you can take a look at the 2017 version in the meantime.). million conversions.

SaaS 145

SaaS Software Review Consulting Artificial Intelligence 145

Intercom, Inc.

SEPTEMBER 6, 2018

We arrived at these 10, not by benchmarking other companies’ support practices but simply by thinking through what it means to be personal with another human. If you enjoyed this post, check out our other talks from the 2017 Inside Intercom world tour : Brian Donohue’s Builder beware: marketing tension in product-first companies.

Construction 151

Construction Startup Interviewing Scaling 151

Sales Enablement, SaaS and Growth

JULY 30, 2017

At the beginning of 2017 we made a bunch of significant changes - these impacted everything from our sales motion to compensation structure to product line. This may seem unfair, hard and controversial, but it would provide us with valuable data to evaluate and benchmark the programme.

Sales Enablement 100

Sales Enablement Scale Sales Underperforming Technical Team 100

Andreessen Horowitz

MAY 7, 2024

But recently, a few savvy consumer founders have found ways to improve retention by applying specific methods — in some cases, increasing their N-Day D30 retention by a whopping 10-15% (which our benchmarking study identifies as going from “okay” to “great”). One well-covered example of this is Snapchat’s aptly named “Streaks.”

AI Search 104

AI Search AI Retention Artificial Intelligence 104

OpenView Labs

JULY 2, 2020

The 2020 SaaS Product Benchmarks Report. In 2017, Netflix rolled out another price change, but this time it was a colossal success. This article by James Wilton of Sales Benchmark Index discusses Uber’s past attempt to price differentiate based on willingness to pay for certain routes. Nudging Customers with Behavioral Tactics.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaSOptics

AUGUST 11, 2022

For example, 1,200 unique startups raised funding at Series B in 2021—about a third more than in each prior year since 2017. In OpenView’s Expansion SaaS Benchmarks study , they found that 98% of companies’ pricing changes had either a positive or neutral impact on their growth. billion in 2020 to $55.9 billion in 2021.

Scale 97

Scale Scaling Technical Review Venture Capital 97

Sales Hacker

MARCH 5, 2019

Preeti was also on the Top 50 list in 2017! His unparalleled enthusiasm toward Sales Development has set new benchmarks for others.”. “Preeti has amazing work ethics and personality. She never ceases to help others in a selfless manner, be it her clients or other account executives such as myself.”. Well done, Preeti! Sales Leadership.

Sales Hiring 110

Sales Hiring Scale Sales Leadership 110

Chart Mogul

SEPTEMBER 26, 2018

There isn’t much in the way of benchmarks on SaaS expansion rate, but the 2017 Private SaaS Company Survey from KBCM Technology Group and forEntrepreneurs does give some insights into the proportion of revenue coming form expansion: Source: forEntrepreneurs.

Metrics 63

Metrics SaaS Customer Lifetime Value Acquisition 63

OpenView Labs

FEBRUARY 26, 2019

Editor’s Note: This post was originally published in 2017 and updated February 2019. 2019 Update: OpenView Expansion SaaS Benchmarks. Check out OpenView’s Expansion SaaS Benchmarks. Check out Season 2 focused on SaaS benchmarks. Funnel conversion is fundamental for SaaS growth. Ever heard of Product Led Growth?

Scale 69

Scale Growth Hacking SaaS Sales Hiring 69

User Pilot

APRIL 7, 2021

Source: Google Playtime EMEA 2017. Source: Google Playtime EMEA 2017. You can find your user engagement metrics by figuring out the positive and negative behavior in your product, benchmarking this behavior with your power users and power features, then measuring it through cohorts and your product analytics tool.

Engagement 92

Engagement Metrics Scale Benchmarks 92

SaaSOptics

APRIL 22, 2022

Even with variability trending down since the start of 2020, the standard deviation is about three times higher than it was in 2017 and 2018. . When the range of public multiples is from 1 to 100, they are simply less instructive as a benchmark.

SaaS 78

SaaS Construction Trends Benchmarks 78

Brian Balfour

FEBRUARY 7, 2017

I recently spoke with Andy as part of a 1 hour interview covering: How he brought a web-first product to mobile Activity notifications, rich push, and other techniques for driving mobile growth and retention Andy’s “Mobile Growth Stack” for 2017 You can watch the full interview here, and check out the truncated text version below.

Mobile 62

Mobile Retention Benchmarks Underperforming Technical Team 62

Neil Patel

APRIL 9, 2021

Google opened its post feature it to all businesses in 2017. Google also enables you to benchmark your user-generated content (specifically your photo gallery) against your competitors. Now that I’ve shown you how to manage user-generated content on your Google My Business listing, let’s focus on the content you create.

Software Review 145

Software Review Business Sales Mobile 145

Sales Hacker

FEBRUARY 8, 2019

employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. The right way to track rep activity is to set clear benchmarks and KPIs for them to hit. A whopping 43 percent of U.S.

Sales 79

Sales Communication Benchmarks Engagement 79

Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). Q: When we talk about benchmarks for sizing an CS organization, we often get asked about ideal CSM ratios.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Sales Hacker

AUGUST 5, 2022

Keep in mind: limiting content creation to a select group will enable you to compare sequences against one another and create meaningful benchmarks. Katie is a former customer success manager who joined Outreach in 2017 and departed in 2021. This allows you to use data to see what is driving results and iterate based on those findings.

Scale 104

Scale Government Engagement Benchmarks 104

SaaStr

JULY 10, 2021

In 2017, Zapier, Walkme and Dialpad were all beginning to break out. I think now it’s more clear in their benchmarks. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get best price tickets here!!! It wasn’t been there 10 years ago.

Sales Hiring 263

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 263

Baremetrics

FEBRUARY 19, 2018

Given you probably just finished closing your books for 2017, it’s a good time to introduce changes to plan for the coming year. For one thing, you might want to benchmark your Engineering spend as a percentage of your total expenses to compare yourself to other SaaS companies. Engineering.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

Sales Hacker

SEPTEMBER 21, 2021

She served as chief sales officer and SVP from 1999 to 2017 at Lionbridge, running their $600 million global sales team. The other one is a group that I worked with, called Sales Benchmark Index. Now without further ado, let’s listen to my conversation with Paula Shannon. About Paula Shannon & Lilt [3:02].

Artificial Intelligence 105

Artificial Intelligence Sales Hiring Technical Review Machine Learning 105

OpenView Labs

JULY 31, 2019

For UserIQ’s 2019 Customer Success + Product Management Alignment Benchmarking Report , conducted in partnership with SuccessHacker and ProductCamp, we surveyed more than 400 SaaS leaders and found that one of the greatest opportunities for companies today is a stronger alignment between their customer success and product management teams.

Churn 45

Churn Benchmarks Scale Customer Success 45