User Pilot

SEPTEMBER 16, 2024

For example, if your product is not competitive enough due to annual subscription plans, you can revamp your pricing model to make it more attractive in your market. But, in 2017, it recognized the potential in international markets like Europe and Asia.

Development 105

Development Strategy Marketing Technical Review 105

Unbounce

MARCH 2, 2020

For the upcoming 2020 Conversion Benchmark Report, our team of data scientists (yep, they have lab coats) have been using machine learning and a rigorous methodology to study more than 34,132 landing pages and 19.2 If you’re curious, you can take a look at the 2017 version in the meantime.). million conversions. Sound cool?

SaaS 145

SaaS Software Review Consulting Artificial Intelligence 145

Chart Mogul

SEPTEMBER 26, 2018

After all of that negativity last week with churn, this week we're looking at a far more positive aspect of subscription businesses: expansion! The 2017 Private SaaS Company Survey also illustrates the relative CAC of new business vs. upsells and expansions: source: forEntrepreneurs. Welcome back to SaaS Metrics Refresher.

Metrics 63

Metrics SaaS Customer Lifetime Value Acquisition 63

Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). Q: When we talk about benchmarks for sizing an CS organization, we often get asked about ideal CSM ratios.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Baremetrics

FEBRUARY 19, 2018

Given you probably just finished closing your books for 2017, it’s a good time to introduce changes to plan for the coming year. one related to selling your main product such as subscription services, and another for billings from your onboarding/consulting sales. Engineering.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

Chart Mogul

DECEMBER 20, 2023

Here are the highlights that stick out for me when looking back on 2023, the best year* yet for ChartMogul. *Of course…we do say that every year, as you can see in our 2022 , 2021 , 2020 , 2019 , 2018 , 2017 , and 2016 posts. Launching ChartMogul CRM On April 4th, after months of stealth work, we launched ChartMogul CRM into the world.

Scale 52

Scale Subscription Payment Features Benchmarks 52

OpenView Labs

MARCH 10, 2019

Very few companies had really figured out how to calculate accurate SaaS metrics in real-time based on all the nuances of different billing system APIs, subscription models, etc. We officially announced Skill IQ, the first member of the Pluralsight IQ family, in August 2017 at Pluralsight LIVE. Using Skill IQ, more than 1.6

Scale 64

Scale Acquisition B2C Interviewing 64

ProfitWell

MARCH 4, 2020

Listen wherever you get podcasts: Your top subscription news. Podium rolls out payments to amp up customer interactivity. They reached $60 million in ARR in 2017 and held sight of $100 million in ARR for 2019. And that’s all before Podium’s decision to add payments, to open up new revenue that users would never have seen prior.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payments 52

Unbounce

NOVEMBER 27, 2023

Or, better yet, what if hitting your conversion benchmarks didn’t mean endlessly scratching and clawing to bring in more and more traffic? Setting your own ecommerce conversion rate goals Industry benchmarks aren’t the be-all and end-all of finding conversion rate success. That’s every marketer’s dream, right?

Payment Methods 59

Payment Methods AI Search Technical Review Payments 59

Chart Mogul

SEPTEMBER 15, 2023

Benchmarks across the PLG user journey The hardest part of PLG might actually be… marketing?! Software subscriptions are the life of every SaaS business and must be accounted for properly in your general ledger. That is SaaS subscription revenue and the corresponding deferred revenue balance. Forget about Threads.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. In contrast, I’m not a huge fan of using metrics to benchmark your company against the average startup.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Chart Mogul

MAY 31, 2018

She also highlighted how it’s important not to forget the significance of cash flow, i.e. actual money in the bank: “It’s one thing to get people to pay for a monthly subscription, but something else altogether when they buy an annual plan … it makes a huge difference to your bottom line and your ability to run the company.”

Scale 58

Scale Pricing Onboarding Enterprise 58

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

In the 2017 Index: The Mobile Consumer , App Annie predicted that time spent on mobile apps will hit 3.5 They offer app store page audits, A/B testing for your page and comprehensive ASO analytics and benchmarking. Getting Your App Discovered Why you should care There’s no doubt that app usage is on the rise. trillion hours by 2021.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

Totango

AUGUST 23, 2017

Customer Success Summit is the industry-leading conference on customer success because it brings together experienced customer success professionals and industry thought-leaders, as well as research institutes for industry benchmarking. To that end, one of the keynotes from #CSSummit17 was Thomas E. What will these organizations look like?

Customer Success 66

Customer Success Marketplace as a Service Scale Benchmarks 66

Chart Mogul

DECEMBER 18, 2024

Compare your performance to the market with ChartMogul Benchmarks In January, we launched ChartMogul Benchmarks , an on-demand and up-to-date snapshot of what good growth looks like for SaaS companies, allowing you to overlay your own performance and compare it with the rest of the industry.

Technical Review 52

Technical Review Benchmarks Innovation Subscription 52