Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Short on time? Speak the customer’s language.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

SaaStr

AUGUST 20, 2019

We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. We had created an incredible brand with developers, in particular, and created developer love for what we did and the product. ” I didn’t do all those things. I won’t lie.

Scale 159

Scale Acquisition Scaling Sales Hiring 159

SaaSOptics

AUGUST 11, 2022

For example, 1,200 unique startups raised funding at Series B in 2021—about a third more than in each prior year since 2017. If your company leadership can identify these opportunities and agree to move forward, a strategic M&A deal could create ample business opportunities in the future. billion in 2020 to $55.9 billion in 2021.

Scale 97

Scale Scaling Technical Review Venture Capital 97

SaaStr

APRIL 9, 2019

Mallun Yen : And, you’ve done that with a number of your executive team, and, in fact, most of your executive team are the ones that you hired early on in the day. Mallun Yen : Well, I think one interesting thing that you have instilled on your team though, and this is something that you do yourself right?

Sales Hiring 146

Sales Hiring Scale CTO Hire Marketing 146

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. Amazon collected 42% of all purchases made online in 2017. One of the biggest shifts that Meghan has made is to the way her team is organized.

Acquisition 116

Acquisition Scale Underperforming Technical Team Advertising 116

Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Sales Enablement, SaaS and Growth

JULY 30, 2017

This is a goal I share with HubSpot’s sales leadership - indeed, I’m a firm believer that shared goals are the one true way to drive alignment between teams. At the beginning of 2017 we made a bunch of significant changes - these impacted everything from our sales motion to compensation structure to product line.

Sales Enablement 100

Sales Enablement Scale Sales Underperforming Technical Team 100

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you think of this from a market size standpoint, there’s often this debate, is that good or bad?

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

Valuize Consulting

NOVEMBER 3, 2021

A recent Towers Watson study revealed that businesses with a strong employee experience sustained a 4% bump in revenue while those with a poor experience saw revenue fall by 1%. Development Programs. 41% of employees consider career development and personal growth opportunities important to their job satisfaction ( SHRM , 2017).

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

SaaStr

APRIL 23, 2019

Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great. Anu: March of 2017. It was, kind of, like a developer friend who had a startup, so they saw their transactions on the terminal. Anu: And then the rest of the team? The first end team.

Sales Hiring 219

Sales Hiring Sales Recruiting Scale Payment Methods 219

Sales Hacker

DECEMBER 8, 2020

The keys to great leadership [18:24]. How to build a more diverse team [24:50]. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now. Modern sales teams, winning deals using 6sense.

Scale 115

Scale Sales Hiring Sales Recruiting Technical Review 115

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88

Andreessen Horowitz

NOVEMBER 14, 2023

So I had this idea for Mercury in 2013, but it didn’t start until 2017. When I first started in 2006, everything was really bad. It wasn’t until 2017 that I could do it myself since no one else had, and that’s where the idea came from. You have to spend a reasonable amount of time, sometimes years, developing.

Sales Hiring 93

Sales Hiring Banking Scale Pricing 93

Sales Hacker

JULY 11, 2019

According to Forbes, in 2017, 57% of salespeople missed their quota. And if you feel there is a lack of support or poor management, you might see the writing on the wall. If everyone on the sales team is missing quota, organizationally, you might be set up to fail. What happens if I don’t make the impact that I’m anticipating?

Development Team Review 77

Development Team Review Underperforming Technical Team Sales Branding 77

Intercom, Inc.

JANUARY 10, 2019

I think what happened was – with bots specifically, through 2016 and 2017 – a lot of it was on Facebook Messenger. They got a bad rep, but they’ve come through the other end, I think. When we think of the next 12 months for product and engineering teams, what are some of the high-level themes you’re both focusing on?

Scale 143

Scale Banking Technical Review Systems Review 143

Unbounce

OCTOBER 15, 2024

Develop gated assets : Create valuable downloadable content like eBooks , white papers , templates , and checklists. By sharing content from internal “thought leaders” like your agency’s founders or key leadership team members, you can build relationships and establish authority in the industry.

Strategy 98

Strategy AI Search Marketing Social Media 98

Sales Hacker

DECEMBER 20, 2018

Throughout my sales career—from when I was a first-year sales rep, to my leadership role as a VP of Sales—I always made it a point to foster a work culture that accentuates the significance of diversity and inclusion. In my experience, diversity has a powerful impact on a sales team and drives profitability to your business.

Sales Hiring 79

Sales Hiring Technical Advisors Underperforming Technical Team Technology 79

OPEXEngine

MARCH 9, 2021

“I’ve talked to countless entrepreneurs who are anxious about the next step—first seed round, hiring a team, landing a board member, etc.,” That’s exactly what got the former Zenefits leadership team into trouble. As you start to develop a go-to-market strategy, “make sure to think through the process holistically,” says Jay.

Scale 52

Scale Sales Hiring Marketplace as a Service Underperforming Technical Team 52

Sales Hacker

JANUARY 24, 2018

Headline: Demonstrate your thought leadership. Uncover topics with customer development. Your marketing team has already profiled your ideal clients. Of course, it’s down to your product or project delivery team to fulfill this. Header image: Use as a visual demonstration of your expertise. books) are 47.3%

Sales Recruiting 99

Sales Recruiting Sales Underperforming Technical Team Social Media 99

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Customer leadership. It’s not easy.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Customer leadership. It’s not easy.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

TriTuns

MARCH 20, 2019

I really like this way of thinking as it’s not just for the short term and the now, it’s about the what (the value) and the who (it allows for customers to include customers as we know them, our employees and team members and our shareholders and investors). Customer leadership. It’s not easy.

Sales Hiring 40

Sales Hiring Leadership Underperforming Technical Team Technical Review 40

OpenView Labs

AUGUST 28, 2019

You can’t tell someone they are doing a good or bad job if they don’t understand their role in the first place. In addition to goals, managers and team leads that provide feedback need to have the proper training and tools to do so. Build the Proper Foundation. As such, remember that the most beneficial feedback is actionable.

Construction 41

Construction Underperforming Technical Team Technical Review Compensation 41

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

Sales Hacker

MAY 8, 2018

Building a professional development program resulting in high quota attainment for SDRs turned Account Executives. Building the right revenue targets in coordination with the CFO and the Executive Team. Getting to your targets using both top-down and bottoms-up plan development. What You’ll Learn. We’re on iTunes.

Sales Hiring 51

Sales Hiring Scale Management Sales 51

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. A look back at this great deep dive from SaaStr Annual 2017. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead.

Scale 307

Scale Underperforming Technical Team Engineering Wireless 307

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Payment Features 116

Payment Features Subscription Scale Underperforming Technical Team 116

Sales Hacker

JANUARY 7, 2025

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. It helps me and the team be so much more productive. And this year I came back to work and had so many emails in my inbox the number was scary.

Outsourcing Services 114

Outsourcing Services Scale Outsourced Development AWS 114

SaaStr

OCTOBER 22, 2020

Prior to their incredibly successful IPO in April of 2017, they raised funding from some of the best in the business including Sequoia, a16z, Greylock, Khosla and Floodgate to name a few. How does the structure of your marketing team need to change with the evolution? And this schedule really was a team effort.

Sales Hiring 223

Sales Hiring Scale Interviewing Technical Review 223

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. But I went in and their executive team that came in blew me away.

VP of Engineering 101

VP of Engineering Scale Development Team Review Technical Review 101

Sales Hacker

FEBRUARY 19, 2019

Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. She also founded #GirlsClub , which is dedicated to changing the face of sales leadership by helping more women gain the skills and experience needed to apply.

VP of Engineering 13

VP of Engineering Sales Hiring Sales Underperforming Technical Team 13

SaaStr

SEPTEMBER 30, 2020

How has Ryan structured his content and marketing team as a result? And then I left in 2017 to start Truework. Harry Stebbings: I’m too intrigued on that leadership element. But doing it in a really compassionate way and doing it a way that still gains respect from your team is really an art and science.

Sales Hiring 172

Sales Hiring Scale Sales Recruiting Banking 172

Intercom, Inc.

MARCH 1, 2018

He’s also taught front-end web development at General Assembly and been a Design Mentor at Andreessen Horowitz. Here are five quick takeaways: When designing for developers, who often build their own workarounds for less-than-ideal interfaces, be cognizant of and account for change aversion. I know how to rally teams now.

Underperforming Technical Team 209

Underperforming Technical Team Leadership Development Engineering 209

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. It’s that time of year again. Re-Thinking the Role of the SDR.

Scale 108

Scale Technical Review Outsourcing Services Sales Hiring 108

SaaStr

AUGUST 12, 2020

As for Lara, she joined ServiceNow in 2017 and spent 3 years as Chief Strategy Officer before assuming her current role just this month. Harry Stebbings: As for Lara, she joined ServiceNow in 2017 and spent three years as chief strategy officer before assuming her current role just this month. I mean, he understands business.

Scale 263

Scale Sales Hiring Underperforming Technical Team VP of Engineering 263