Approaching Half a Million Customers: How to Win in SMB with BILL CEO and Founder René Lacerte
SaaStr
OCTOBER 23, 2024
in revenue. With SMBs, the smallest business is owner-operated. A mobile phone is their dominant source of managing business activities. When you get bigger, say 20 to 50 to 100 monthly transactions, you probably have an accounting person in BILL daily. If you screw up one payment, customers are going to be angry.
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