SaaStr

MAY 10, 2021

There’s one theme we’ve reiterated over the years, at least since 2017 or so when we interviewed the CEOs of Twilio and Veeva back-to-back : To grow quickly after $100m ARR, you probably need a second core product. But customers who also use it for security grew 56%, and customers who also used it for customer service grew 40%.

Merchant Services 263

Merchant Services SaaS Payments SMB Payment Solutions 263

SaaStr

APRIL 6, 2021

Shopify’s recent massive growth was also fueled by merchant services revenue (payments) more than just SaaS. It added its Dispatch and Rails modules just in 2015 and 2017, and added transactional pricing to its Ordering module in 2016. Services are a bit more than break-even. Services are a bit more than break-even.

Merchant Services 249

Merchant Services SaaS Payments Payments Payment Services 249

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing. Some of its top uses include financial services, e-commerce, marketing, education, and many more. .

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStock

FEBRUARY 13, 2019

Tienpay enables merchant payments, person-to-person transfers, and vouchers, among other functionalities. . The platform integrates with 100+ shipping services and ensures discounts for many of them. The platform integrates with 100+ shipping services and ensures discounts for many of them. Founders : William Tien.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Andreessen Horowitz

SEPTEMBER 21, 2023

Over the past decade, India’s central bank—the Reserve Bank of India (RBI)—has become one of the most proactive regulators in the world, advancing the digitization of payments and financial services at a rapid pace. But around 2017, we began to develop an interest in India. billion Indians, over 90% of the population.

Payment Services 115

Payment Services Payment Solutions Payments Payment Methods 115

SaaStr

MARCH 29, 2021

And it has been since 2017 or so! Try to leverage your API and self-service capabilities for the long tail if you can, and focus human resources on the ones that move the needle. It sounds expensive, and it is, but think about the payments to the partner as a marketing cost. It’s partners and platform. More on that here.

Payments 306

Payments Payment Solutions Payment Services Investment 306

BetterCloud

SEPTEMBER 16, 2020

Michael Weir is a former director of the collaboration operations function at Global Payments, a financial technology services company that has evolved into a global leader in the payments space over the last 53 years. Can you tell me about your role at Global Payments and how you got into your current role?

Payment Services 98

Payment Services Payment Solutions Payments Payment Methods 98

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. Fintech and crypto players are changing financial services forever. Then if we look at the top five public cloud companies.

Cloud 285

Cloud Scale Payment Methods Payment Solutions 285

FastSpring

FEBRUARY 20, 2019

billion online in 2017, the highest growth rate since 2011. Maybe you’re unsure if your software company should outsource your ecommerce operations to a full-service platform, such as FastSpring, or just stick with a basic payment service? Functionality Provided by a Full-Service Solution. spent $453.46

Payment Methods 78

Payment Methods Outsourcing Services Payment Services Payment Solutions 78

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. Toast is a vertical software embedded payments solution for restaurants in the U.S. They’re servicing one of the largest vertical TAMs in the world. The folks on the sales and marketing teams helped think through the rollout process, from resourcing to territory planning.

Payment Methods 272

Payment Methods Acquisition Scale Payments 272

SaaStock

MARCH 1, 2019

The areas of interest are IT, mobile, consumer products and services, healthcare, cleantech, and financial services, among others. Cyberport Hong Kong is an ICT hub and a digital community whose aim is to enable network services for startups and founders. It has more than 100 investments since its founding in 2001.

SaaS Payments 190

SaaS Payments Venture Capital Payment Services Telecommunications 190

SaaStr

MARCH 17, 2020

Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Gillian Heltai | SVP, Client Services @ Talkdesk. I’m the senior vice president of client services at Talkdesk. Why do they need to be involved in that process?” FULL TRANSCRIPT BELOW. Hi, everyone.

Scale 191

Scale Payment Services Sales Hiring Payment Methods 191

Buffer Resources

AUGUST 16, 2023

Our Average Sale Price (ASP) in 2014 was $13, while our total Operating Costs were $3,575,897. In 2022, our ASP was $20, and our Operating Costs hit $19,757,852. While our total Operating Expenses have increased by 452 percent in the last nine years, our ASP has only increased by 54 percent during the same timeframe.

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

FastSpring

SEPTEMBER 11, 2018

In today’s high-speed digital world, customers can still make purchases without leaving the comfort of their home or having to have a physical form of payment in hand. Transactions that capture payment details in person, at the point of sale are considered “card present”. How much does it cost to process cards remotely?

Payment Methods 82

Payment Methods Merchant Services Payment Services Payment Solutions 82

SaaStr

NOVEMBER 11, 2019

Henrique and co-founder Pedro Franceschi founded the company as 22-year-old engineers in Brazil in 2017. At the time the duo had founded Pagar.me, a payment processor. Brex CEO Henrique Dubugras will be sharing his playbook to growing at Hyperspeed. The Deep Dives ??.

Payment Services 113

Payment Services CTO Hire Payments New CTO 113

SaaStr

APRIL 30, 2022

This is basically designed around there being an intensive human interaction and human process to convince businesses to adopt your tools. High touch sales, on the opposite, since they’re much more human intensive in the process, the sales team is usually a pretty big beating heart of the organization. as a one off flat fee.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

FastSpring

MAY 14, 2019

You’d park your car, mosey on into the store, and then go through the process of scouring the shelves for the pristine cardboard box that housed a physical copy of your application. Any updates to the software meant that you’d repeat the entire buying process (including the trip to the store) all over again. And that was it.

Payment Features 102

Payment Features Payment Methods Subscription Payment Services 102

Baremetrics

MARCH 16, 2021

QuikNode provides elastic APIs & dedicated node services, as well as powerful tools & analytics. Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. will build upon machine learning and artificial intelligence to process information with almost human-like ability.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

InsightSquared

NOVEMBER 16, 2017

Guest blog by Zahra Bukhari, sales operations manager at Localytics. Salesforce CPQ (formerly Steelbrick CPQ) is a single tool where your organization can build quotes, create proposals, bill customers, process payments, and complete revenue recognition. All in all, Dreamforce 2017 was a great experience.

Payment Solutions 48

Payment Solutions Payment Services Sales Payment Methods 48

SaaStr

APRIL 23, 2019

Dashboard, which was a payments company back in Brazil that did payment processing, like Stripe, Braintree, or ePay, all those … That’s you guys’ versions of the company. After three months of college, we decided that we wanted to start a company, and we tired of payments. We know a lot about payments.

Sales Hiring 218

Sales Hiring Sales Recruiting Scale Payment Methods 218

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. now Homeadvisor).

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

Unbounce

JUNE 1, 2021

Experiences like this can make you think that retargeting ads—those ads that resurface products and services you looked at but didn’t take action on—are too pushy and sales-y to be worth including in your marketing strategy. The social vetting process for products has become almost entirely self-directed.

Scale 138

Scale Payment Methods Travel Payments 138

BitPay

SEPTEMBER 21, 2023

For some context, let’s look at previous halving years: 2012 Bitcoin halving, new all-time high in 2013 2016 Bitcoin halving, new all-time high in 2017 2020 Bitcoin halving, new all-time high in 2021 Why should your organization care about any of this? Integrate crypto payments into your business operations.

Merchant Services 52

Merchant Services Payment Services Payment Methods Payment Solutions 52

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Now more than ever!

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

ProfitWell

MARCH 4, 2020

Podium rolls out payments to amp up customer interactivity. Podium , a Utah-based SaaS company focused on small business customer interactions, added payments technology to its product suite this week—ultimately allowing its users (the companies leveraging its software) to collect payments. This growth is insane.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payments 52

Outseta

NOVEMBER 8, 2017

Techstars is one of the biggest accelerator programs in the world, currently operating accelerators in over 17 cities worldwide. There are other services that will handle authentication for you ( Auth0 , Okta ), and there are services that handle subscription management. So what is it? Here’s what the application looks like.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services Payment Methods 40

Neil Patel

AUGUST 27, 2021

In 2017, Substack took the market by storm by allowing creatives, journalists, and bloggers to make money from their own email newsletters. Substack provides a way to build an email marketing list, write newsletters, charge subscribers, and manage payments. What separates Ghost from Substack is the way they take payment.

Payment Methods 137

Payment Methods Payments Social Media Payment Services 137

Sales Hacker

MAY 9, 2019

The Process for Creating a Sales Compensation Plan. It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan. Just to paint a picture for you, look at the range of salaries for an AE as of Mid 2017: Atlanta based AE. Payment Timing.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. Operating Model. The only required template is the Operating Model. These models feed or push data into the Operating Model. .

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

ProfitWell

AUGUST 18, 2020

She started with Zuora as the Vice President of Customer Business Innovation in 2017. Amy says her start in the industry began as an IDC analyst, covering application service providers (ASPs). She says this became the groundwork for the Software as a Service industry. If you’re in SaaS—you know Zuora. The future of SaaS.

Payment Solutions 98

Payment Solutions SaaS Payments Payments B2B 98

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Our preferred CRM , Salesflare became one of the CRMs we tinker with back in 2017.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. Really, cloud absorbs hardware, software and services. Because more and more hardware is becoming soft. We call that a second act.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Intercom’s Des Traynor offers a framework for viewing pricing and customer targeting to segment sales processes more efficiently. Early Survey Results Show the Most Common Pricing Responses to COVID-19.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Chart Mogul

MARCH 6, 2018

year-over-year in Q4 2017). “Our Ad-Supported Service serves as a funnel, driving more than 60% of our total gross added Premium Subscribers since we began tracking this data in February 2014.” But those costs are still huge and predominantly attributed to one thing: royalty payments to rights holders. Gross Margin.

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100