article thumbnail

Approaching Half a Million Customers: How to Win in SMB with BILL CEO and Founder René Lacerte

SaaStr

in revenue. Then, in 2017, with around $50M in revenue, BILL added payment capabilities. Businesses take time to adopt, unlike consumers who joined TikTok by the tens of millions. If you screw up one payment, customers are going to be angry. Be prepared for that if you move peoples’ money as a business.

SMB 263
article thumbnail

7 Thoughts on Building Your First Partner Program

SaaStr

Salesforce’s biggest source of new revenue isn’t CRM or even support. It’s partners and platform. And it has been since 2017 or so! It took more than a decade after Salesforce was founded: Shopify’s partner ecosystem is also huge, comprising 20% of its revenue in 2020. But that took time.

Payments 293
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Payment Acceptance Obstacles SaaS Companies Face and How to Avoid Them

SaaStr

By: Rob Nathan, EVP, Integrated Solutions at CardConnect. With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Making payments accessible overseas. A 2017 U.S. Securing payments.

article thumbnail

Doubling Down: Peter Specht, Partner at Creandum

SaaStr

This was precisely my experience upon meeting Toni and Carlos, the founders of Embat, in an area we’ve extensively have been exploring: treasury management and payment automation. This includes real-time bank connectivity, treasury forecasting, payment automation and automated accounting and reconciliation with e.g. ERPs.

Payments 200
article thumbnail

Why India Leads in Digital Payments

Andreessen Horowitz

Over the past decade, India’s central bank—the Reserve Bank of India (RBI)—has become one of the most proactive regulators in the world, advancing the digitization of payments and financial services at a rapid pace. But around 2017, we began to develop an interest in India. The country leads the world in real-time digital payments.

article thumbnail

5 Interesting Learnings from Shopify at $4 Billion in ARR

SaaStr

Shopify’s first quarter revenue: Q1 2021: $989 million Q1 2020: $470 million Q1 2019: $321 million Q1 2018: $214 million Q1 2017: $127 million Q1 2016: $73 million Q1 2015: $37 million Q1 2014: $19 million Q1 2013: $9 million. When you add in payments, i.e. merchant services, NRR for 2018+ is about 110%, based on the below new chart.

article thumbnail

The ChartMogul 2017 year in review

Chart Mogul

Here's a summary of what we shipped, published and achieved in 2017, in case you missed something! We kicked off 2017 by announcing our integration with GoCardless. This allowed GoCardless customers to import their billing data to ChartMogul and start analyzing customers and revenue. Life or death.”.