SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 249

Merchant Services SaaS Payments Payments Payment Services 249

FastSpring

MARCH 6, 2019

One challenge many online merchants face after they’ve finished developing their product is figuring out how to easily accept payments on their online store. But navigating the complex world of online payments for the first time is challenging work. shop confidently knowing that their bank and payment card information is encrypted.

Payment Methods 90

Payment Methods Payment Services Merchant Services SaaS Payments 90

SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. Jonathan joined Toast as the SVP of Sales in 2017. Toast is a vertical software embedded payments solution for restaurants in the U.S. and across the globe. In the U.S.

Payment Methods 273

Payment Methods Acquisition Scale Payments 273

SaaStr

APRIL 30, 2022

Average Revenue per Customer. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. So the first question is what made SaaS so successful. Customers love SaaS products and tools because it simply works. MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStock

MARCH 1, 2019

As we first looked at bringing our leading SaaS conference to Asia and considered what help we could offer, we thought about localization and know-how about legal and cultural differences as some of the critical success factors. SaaS Investments: Goodera, and others. SaaS Investments: Ezetap, and others. Founded: 2001.

SaaS Payments 190

SaaS Payments Venture Capital Payment Services Telecommunications 190

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 percent of our total revenue and 83 percent of our fees. Stripe payments make up 98.5

Payment Services 98

Payment Services Merchant Services Payment Features Payments 98

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Which outcomes do you need to create during that journey?

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. The structure of a strong SaaS financial model should be wholly modular. A Modular Financial Model. Set up the Model Structure.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

Chart Mogul

JULY 24, 2018

Subscription businesses are experimenting with hybrid billing models, mixing recurring revenue with one-time payments. In the enterprise software market, the move to a recurring revenue model is effectively complete. In fact, there’s plenty of diversity today in the way businesses make revenue from their customers.

Subscription 76

Subscription Payment Features Payment Solutions SaaS Payments 76

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. We celebrate businesses like that, and of course, the platform we’re on today with Zoom, that has really become a communications platform that’s defining this COVID era. It is staggering.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

Chart Mogul

MARCH 6, 2018

Average Revenue Per Account (ARPA). ARPA is the lifeblood of any subscription business. In the SaaS world, businesses generally aim to drive higher ARPA through add-ons and paid upgrades as the product matures. New platform products such as a (rumored) smart speaker. year-over-year in Q4 2017). Gross Margin.

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

Sales Hacker

MAY 9, 2019

The Process for Creating a Sales Compensation Plan. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2. It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

ProfitWell

AUGUST 18, 2020

"This space, the subscription SaaS space, this is it. Today, we're spotlighting a badass woman in SaaS, Amy Konary. From her beginning in SaaS to how women can better advocate their accomplishments, Amy's sharing it at all. Listen wherever you get podcasts: Badass women in SaaS: Amy Konary. Amy's career in SaaS.

Payment Solutions 98

Payment Solutions SaaS Payments Payments B2B 98

User Pilot

JULY 23, 2020

You’re signing up new users for your SaaS product every day. For that matter, are you making any revenue yet? If “marketing” is only a matter of new customer acquisition for you, then you’re missing the point of being in SaaS. Because you’re in the recurring revenue game, not the one-off purchase game. Congratulations!

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

Baremetrics

JULY 29, 2021

At a time when there are more SaaS solutions than ever before, keeping users engaged and bringing back disengaged users with your product has become increasingly difficult. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Try Baremetrics free.

Payment Methods 104

Payment Methods Payment Solutions Payments SaaS Payments 104

Chart Mogul

OCTOBER 27, 2017

What's the difference between bookings and revenue? Revenue recognition. ASC 606 and its sister standard IFRS 15 bring a set of structured guidelines for recognizing revenue -- here's what every SaaS business needs to know to meet the deadline and get compliant. Cash is not revenue. What is ASC 606?

Payments 45

Payments SaaS Payments Payment Services Deferred Revenue 45

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. million round of financing led by Grotech Ventures in 2017.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Outseta

NOVEMBER 8, 2017

By Geoff Roberts 7 min read You may have noticed that while we’ve kept a steady drumbeat of SaaS related content flowing, it’s been four months since we published our last Outseta company update. This is important because it gives start-ups more time to focus on building their product and business, while extending their runway. “

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services Payment Methods 40

ProfitWell

MARCH 4, 2020

Plus, lessons in expansion revenue from one of the fastest growing SaaS companies on the map. Podium rolls out payments to amp up customer interactivity. This gives Podium users the ability to charge buyers for goods and services in a way that’s integrated into the rest of the software company’s service.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payments 52

OPEXEngine

MAY 3, 2022

This SaaS metric is defined as the sum of Deferred Revenue and Backlog. Deferred Revenue for SaaS companies is the contractual obligation to deliver the SaaS product for the period invoiced. The former amount resides on the balance sheet as Deferred Revenue and has always been reported as required by GAAP.

Deferred Revenue 59

Deferred Revenue Metrics SaaS Payments Payment Features 59

User Pilot

DECEMBER 3, 2020

What a knowledge base can do for SaaS products. A knowledge base is a structured set of resources that SaaS users can access in-app, geared towards helping them get the most out of the product. As long ago as 2017, Harvard Business Review found that 81% of software users try to solve their own problems before seeking help.

Payment Solutions 90

Payment Solutions SaaS Payments Payment Methods SaaS 90

How To Buy Saas

SEPTEMBER 25, 2024

Nowadays, everyone is after making things “Pinteresty”, and this trend is taking over all the major social media platforms. There are also other platforms, both new and old, emerging as Pinterest alternatives that are also worth checking out. Mix 2017 SU team and Expa 6. FoodGawker 2008 Gawkerverse 5.

Payment Methods 52

Payment Methods Payments SaaS Payments Payment Services 52

ProfitWell

OCTOBER 7, 2019

I said in 2017, this was the most overvalued company in the world. Zuora, the friends we know and love as the leading cloud-based subscription management platform provider, released the latest edition of its biannual Subscription Economy Index, also known as the SEI. How does the company rebuild toward another IPO? Over the past 7.5

Subscription 49

Subscription Payment Features Payments Payment Services 49

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. In April, we picked up where we left off in Q1 and launched our native integration with Google Play. We teamed up with Spendesk, Teamwork, and Process Street to deliver a webinar on automating business ops in 2020.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Navint

JUNE 25, 2019

Whenever we work with clients on their recurring revenue businesses, the topic of subscription pricing inevitability comes up. What is the right price to maximize revenue, attract new customers, or reduce subscription churn? A Streaming Service Story of Subscription Pricing.

Subscription 45

Subscription Payment Features Pricing SaaS Payments 45

Sales Hacker

AUGUST 4, 2023

This is when startups were for nerds, and Ivy League grads were still going straight into investment banking instead of SaaS sales. I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. Eventually, the conference business got too tough for us to compete. I said yes.

Scale 82

Scale Sales Hiring Sales Payments 82

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. In April, we picked up where we left off in Q1 and launched our native integration with Google Play. We teamed up with Spendesk, Teamwork, and Process Street to deliver a webinar on automating business ops in 2020.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. Let’s get right into it starting with how much we’ve spent on the business. 2017 2018 Total. building Outseta - roughly $8,000 in 2017 and $24,000 in 2018. To date we’ve spent $32,179.72 The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

Sales Hacker

JANUARY 21, 2020

Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best. Now before we get there, we want to thank our sponsors.

Payment Methods 63

Payment Methods Scale CTO Coach SMB 63

ProfitWell

JANUARY 31, 2019

So Avocode sits down with Stefan Judis to hear a developer’s perspective on why web performance is so crucial to business, and how to leverage your site’s power. " Mailshake-ing Up the Sales Process Mailshake has four simple steps to bring your sales process from good to glorious. Gag orders on the company increased even faster.

Payment Methods 45

Payment Methods Payment Solutions SaaS Payments Entertainment 45