SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. Jonathan joined Toast as the SVP of Sales in 2017. Toast is a vertical software embedded payments solution for restaurants in the U.S. and across the globe. In the U.S.

Payment Methods 267

Payment Methods Acquisition Scale Payments 267

SaaStr

APRIL 30, 2022

Average Revenue per Customer. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. So the first question is what made SaaS so successful. Customers love SaaS products and tools because it simply works. MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStock

MARCH 1, 2019

As we first looked at bringing our leading SaaS conference to Asia and considered what help we could offer, we thought about localization and know-how about legal and cultural differences as some of the critical success factors. SaaS Investments: Goodera, and others. SaaS Investments: Ezetap, and others. Founded: 2001.

SaaS Payments 190

SaaS Payments Venture Capital Payment Services Telecommunications 190

FastSpring

MARCH 6, 2019

One challenge many online merchants face after they’ve finished developing their product is figuring out how to easily accept payments on their online store. But navigating the complex world of online payments for the first time is challenging work. shop confidently knowing that their bank and payment card information is encrypted.

Payment Methods 63

Payment Methods Payment Services Merchant Services SaaS Payments 63

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 percent of our total revenue and 83 percent of our fees. Stripe payments make up 98.5

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

Chart Mogul

DECEMBER 19, 2017

Here's a summary of what we shipped, published and achieved in 2017, in case you missed something! We kicked off 2017 by announcing our integration with GoCardless. This allowed GoCardless customers to import their billing data to ChartMogul and start analyzing customers and revenue. Read more here.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Which outcomes do you need to create during that journey?

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Which sales process works best with your customer experience journey? Which sales tools best support your sales process? Salesflare – Simple yet powerful CRM for small businesses selling B2B .

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. The structure of a strong SaaS financial model should be wholly modular. A Modular Financial Model. Set up the Model Structure.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

Chart Mogul

JULY 24, 2018

Subscription businesses are experimenting with hybrid billing models, mixing recurring revenue with one-time payments. In the enterprise software market, the move to a recurring revenue model is effectively complete. In fact, there’s plenty of diversity today in the way businesses make revenue from their customers.

Subscription 76

Subscription Payment Features Payment Solutions Payments 76

Chart Mogul

MARCH 6, 2018

Average Revenue Per Account (ARPA). ARPA is the lifeblood of any subscription business. In the SaaS world, businesses generally aim to drive higher ARPA through add-ons and paid upgrades as the product matures. New platform products such as a (rumored) smart speaker. year-over-year in Q4 2017). Gross Margin.

Metrics 75

Metrics Payments EKS (Elastic Kubernetes Service) SaaS Payments 75

Casey Accidental

DECEMBER 11, 2023

Format changes are usually only required around platform shifts already occurring or platform shifts a larger company is trying to drive. This is creating a new value proposition for your existing audience so that you can acquire, retain, and/or monetize them better. I have written more about platforms here. What gives?

Payments 113

Payments Scale Payment Solutions Technical Review 113

SaaStr

MAY 27, 2020

I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. In revenue, the US government takes in 3.5 So the amount that we’ve handed out just in money going out of the US government is equal to 86% of the total revenue we take in in a year.

Technical Review 246

Technical Review Payment Services Payment Methods Development Team Review 246

Sales Hacker

MAY 9, 2019

The Process for Creating a Sales Compensation Plan. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2. It ties payment to the achievement of specific objectives that have been pre-determined and communicated to the employees that are on the incentive plan.

Compensation 104

Compensation Sales Hiring Development Team Review Sales Recruiting 104

ProfitWell

AUGUST 18, 2020

"This space, the subscription SaaS space, this is it. Today, we're spotlighting a badass woman in SaaS, Amy Konary. From her beginning in SaaS to how women can better advocate their accomplishments, Amy's sharing it at all. Listen wherever you get podcasts: Badass women in SaaS: Amy Konary. Amy's career in SaaS.

Payment Solutions 98

Payment Solutions SaaS Payments Payments B2B 98

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

Baremetrics

JULY 29, 2021

At a time when there are more SaaS solutions than ever before, keeping users engaged and bringing back disengaged users with your product has become increasingly difficult. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Try Baremetrics free.

Payment Methods 104

Payment Methods Payment Solutions Payments SaaS Payments 104

Chart Mogul

OCTOBER 27, 2017

What's the difference between bookings and revenue? Revenue recognition. ASC 606 and its sister standard IFRS 15 bring a set of structured guidelines for recognizing revenue -- here's what every SaaS business needs to know to meet the deadline and get compliant. Cash is not revenue. What is ASC 606?

Payments 45

Payments SaaS Payments Payment Services Deferred Revenue 45

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. million round of financing led by Grotech Ventures in 2017.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Outseta

NOVEMBER 8, 2017

By Geoff Roberts 7 min read You may have noticed that while we’ve kept a steady drumbeat of SaaS related content flowing, it’s been four months since we published our last Outseta company update. This is important because it gives start-ups more time to focus on building their product and business, while extending their runway. “

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services Payment Methods 40

ProfitWell

MARCH 4, 2020

Plus, lessons in expansion revenue from one of the fastest growing SaaS companies on the map. Podium rolls out payments to amp up customer interactivity. This gives Podium users the ability to charge buyers for goods and services in a way that’s integrated into the rest of the software company’s service.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payments 52

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

OPEXEngine

MAY 3, 2022

This SaaS metric is defined as the sum of Deferred Revenue and Backlog. Deferred Revenue for SaaS companies is the contractual obligation to deliver the SaaS product for the period invoiced. The former amount resides on the balance sheet as Deferred Revenue and has always been reported as required by GAAP.

Deferred Revenue 59

Deferred Revenue Metrics SaaS Payments Payment Features 59

ProfitWell

OCTOBER 7, 2019

I said in 2017, this was the most overvalued company in the world. Zuora, the friends we know and love as the leading cloud-based subscription management platform provider, released the latest edition of its biannual Subscription Economy Index, also known as the SEI. How does the company rebuild toward another IPO? Over the past 7.5

Subscription 49

Subscription Payment Features Payments Payment Services 49

User Pilot

JULY 23, 2020

You’re signing up new users for your SaaS product every day. For that matter, are you making any revenue yet? If “marketing” is only a matter of new customer acquisition for you, then you’re missing the point of being in SaaS. Because you’re in the recurring revenue game, not the one-off purchase game. Congratulations!

Retention 66

Retention SaaS Payments Strategy Payment Solutions 66

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. In April, we picked up where we left off in Q1 and launched our native integration with Google Play. We teamed up with Spendesk, Teamwork, and Process Street to deliver a webinar on automating business ops in 2020.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

See reviews for 2018 , 2017 , and 2016.). We also updated our popular SaaS Metrics Refresher email course. In April, we picked up where we left off in Q1 and launched our native integration with Google Play. We teamed up with Spendesk, Teamwork, and Process Street to deliver a webinar on automating business ops in 2020.

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Navint

JUNE 25, 2019

Whenever we work with clients on their recurring revenue businesses, the topic of subscription pricing inevitability comes up. What is the right price to maximize revenue, attract new customers, or reduce subscription churn? A Streaming Service Story of Subscription Pricing.

Subscription 45

Subscription Payment Features Pricing SaaS Payments 45

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. Let’s get right into it starting with how much we’ve spent on the business. 2017 2018 Total. building Outseta - roughly $8,000 in 2017 and $24,000 in 2018. To date we’ve spent $32,179.72 The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

Sales Hacker

JANUARY 17, 2018

In this guide, I will teach you the fundamentals of Lead Qualification for inbound and outbound sales development, and give you actionable steps you can take to maximize your Revenue per Lead. Regardless of the source, the goal is to help the Sales Team handle as many Sales Qualified Leads (SQLs) as possible and maximize revenue.

Scale 92

Scale Underperforming Technical Team Payment Methods Sales Hiring 92

User Pilot

DECEMBER 3, 2020

What a knowledge base can do for SaaS products. A knowledge base is a structured set of resources that SaaS users can access in-app, geared towards helping them get the most out of the product. As long ago as 2017, Harvard Business Review found that 81% of software users try to solve their own problems before seeking help.

Payment Solutions 60

Payment Solutions SaaS Payments Payment Methods SaaS 60

Sales Hacker

AUGUST 4, 2023

This is when startups were for nerds, and Ivy League grads were still going straight into investment banking instead of SaaS sales. I was the eighth hire and the first person focused exclusively on scaling the sales side of the business. Eventually, the conference business got too tough for us to compete. I said yes.

Scale 62

Scale Sales Hiring Sales Payments 62