Intercom, Inc.
OCTOBER 13, 2020
ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams.
SaaStr
JULY 10, 2021
In 2017, Zapier, Walkme and Dialpad were all beginning to break out. So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. And for good reason.
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SaaStr
JUNE 13, 2024
Every week, there are significant new developments in tech. If you go to a team and say, “I can do 70% of what your team is doing now automatically and at a fraction of the cost.” Gong was designed for prediction, engagement, and enablement in early 2017, and it took a few years to get there. It’s not a bad thing.
Intercom, Inc.
JULY 17, 2021
Marianne joined us in 2017 as a Sales Development Representative. I never knew I was poor. I never knew the struggle until I was older and realized, ‘Oh woah, we were poor.’ In 2019, my parents got in a really bad car accident and completely totaled their car. It’s always, always who you are with. Take a look.
SaaStr
JUNE 19, 2024
The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. You might have to rebuild your marketing team. Optimize your acquisition funnel.
Intercom, Inc.
DECEMBER 4, 2019
More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. 1 Poor definition of value proposition and feature focus. 2 First-mover disadvantage.
Audacix
MAY 11, 2023
A vulnerability assessment tools or virtual app scanning for your software team has become as important as your git repository or your ticket management system. You might end up building a whole team in-house to support the open source tool of your choice, which, one would think, defeats the purpose of going open source in the first place?
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