SaaStr
MARCH 20, 2021
Don’t skip too many steps of development. This is a very 2018 issue, but these days, so many sales professionals skip too many steps. But when I see folks skip 2+ stages of development, I’ve almost never seen that work out. Joining someone who’s never managed a team is always risky (although sometimes worth the risk).
Intercom, Inc.
OCTOBER 13, 2020
ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams. Key takeaways.
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Intercom, Inc.
DECEMBER 19, 2018
Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Here is our collection of the Inside Intercom highlights from 2018. Lessons learned from scaling a team.
SaaStr
NOVEMBER 26, 2019
Duo Security was acquired by Cisco for $2.35B in August of 2018. sales team. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. We have team selling here that extends beyond the sales team.
SaaStr
JUNE 19, 2024
The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. Hitting a Plateau in 2018 The company ran into a bit of a plateau around 2018-2019.
SaaStr
JUNE 29, 2021
Announcer: Up today, the secrets of market timing, how to develop the right idea at the right time with Allen Gannett, author of The Creative Curve. Those are bad answers, and while you do that, I’m going to have a sip of water. These are bad ideas. This is where the cloud meets. Allen Gannett: Okay.
Sales Hacker
NOVEMBER 22, 2017
In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. Top 10 Sales Excuses You Need to Stop Making in 2018: We can’t find qualified prospects. Our marketing team sucks.
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