Sales Hacker

APRIL 21, 2020

You’ll be able to download the interview scorecard template that I use with my clients. Part two of this scorecard series will help you create a sales interview scorecard to land that sales role you’ve been dreaming about. Who is involved in the interview process, onboarding process, and ongoing support and training process?

Sales Hiring 125

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 125

SaaStr

OCTOBER 2, 2019

jasonlk) September 30, 2019. Maybe in 2019, Every SaaS Contract Should Have An Automatic Out Clause. Ask for an exit interview. Just ask for one thing as a favor — an exit interview. All I really did was complain a bit about it, but quickly, a deluge of other prospects and customers approached me.

Churn 246

Churn B2C Interviewing Software Review 246

Groove HQ

JANUARY 30, 2019

Our support blog is full of fascinating stories, case studies, interviews, and tips spread all […]. The post The 10 Best Customer Service Tips for 2019 appeared first on Groove Blog.

Interviewing 105

Interviewing Customer Support 105

SaaStr

JUNE 5, 2021

Secret #2: most CEOs do not want to be interviewed by their VC board members. This took me a while to figure out, but most successful CEOs do not want to be interviewed by their board members. But being interviewed by your “boss” is just awkward, not done right. That rapport will make the session even better.

Interviewing 277

Interviewing Scaling B2B Investment 277

Trint

AUGUST 24, 2021

I joined Trint in the fall of 2019 as a BDR (Business Development Representative), and I’m now settling into my CS (Customer Success) role, which I started in March. When I had my interviews with Trint, I just remember thinking that the interviewers were my kind of people. What do you do at Trint and when did you join?

Outsourced Development 246

Outsourced Development Interviewing Leadership Enterprise 246

SaaStr

JUNE 27, 2024

Remote started in 2019 with nothing: no money and not a very good idea. Job Stopped Participating in Every Interview Early On Many founders still interview everyone when their company is at 200 or 300 people. Job still does interviews for everyone, director and up, but not for the ICs and managers of ICs, for the most part.

Scale 264

Scale Sales Hiring Scaling Sales Recruiting 264

SaaStr

MAY 12, 2023

His classic session from 2019 SaaStr Annual continues to be one of our more popular pieces of content on YouTube: Jason Cohen came back and now shares His Top 10 Mistakes Getting to the First $100m in ARR — Jason, ed. What would you ask in an interview, to see whether they’re good? Next up is Jason Cohen, founder of $100m+ WP Engine.

Engineering 298

Engineering Sales Hiring Interviewing Scale 298

Intercom, Inc.

JULY 17, 2021

Will joined us in 2019 and has been hiring top talent ever since. There was a part of the class where you were supposed to interview someone doing something that you wanted to do. I interviewed at a few different tech companies before Intercom and didn’t get the sense that those companies had confidence in my ability to do the job.

Advertising 211

Advertising Interviewing Branding Customer Success 211

SaaStr

JANUARY 21, 2020

When I’m hiring salespeople, I take the mission, vision, values, whether it’s helping practices thrive, whether your values are speak up, work hard, tying those into interview questions. Do they peel the onion back during the interview? Hey Dan, these are the quotas that we talked about during the interview process.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

Intercom, Inc.

MARCH 28, 2019

We sat down with Heather to get her take on what it means to be a CMO in 2019. jasonlk) March 27, 2019. One of the reasons I took the position at Pluralsight, one of many, is that our CRO, Joe, was interviewing at the same time. The post What makes a world-class CMO in 2019? — Jason ??????????????????????????

Scale 117

Scale Sales Recruiting Revenue Scaling 117

Intercom, Inc.

JULY 2, 2020

Where Pam once had to fight to implement help docs, there are now more than 30 categories on Gartner’s 2019 Hype Cycle for Customer Service and Support – what the research firm identifies as the most critical technologies for supporting customers. You can also read a full transcript of the interview which has been lightly edited for clarity.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

Tom Tunguz

DECEMBER 17, 2018

The Clearest Articulation of a Marketing Roadmap - After I interviewed a VP Marketing candidate, I summarized her perspective on marketing with this post. If you have ideas for posts in 2019, please send them to me via the email link on the blog or by replying directly to this email if you receive it by email.

Acquisition 157

Acquisition Interviewing Cloud Pricing 157

Sales Hacker

MAY 28, 2019

Plus, we’ve hooked up some exclusive interviews with the speakers! You can follow me on LinkedIn to see my exclusive interviews with some of the speakers. Interviews with Speakers! I’m not going to spoil it all here, but Sales Hacker will also be sharing exclusive interviews with some of the speakers.

Sales Recruiting 14

Sales Recruiting Sales Hiring Scale Sales 14

Intercom, Inc.

SEPTEMBER 10, 2020

Those risks can be fatal: Mark has found a 75% failure rate for both Series A and Series C startups (as he presented during his 2019 SaaStr talk.). You can also read a full transcript of the interview which has been lightly edited for clarity. It’s causing them to overlook commonly occurring risks facing early-stage ventures.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

Sales Hacker

SEPTEMBER 10, 2018

Bringing salespeople in for an interview before you’ve figured out exactly how you’ll compensate them for their work leaves you in a tongue-tied, unenviable position when eager candidates ask about things like quotas, sales incentives, what data you use to set goals, and how often your team exceeds those goals.

Sales Hiring 104

Sales Hiring Compensation Sales Payments 104

Intercom, Inc.

AUGUST 13, 2020

It’s a bet that’s paid off in spades – in 2019, the social media management platform drove more than $300 million in revenue , a financial milestone that only a small handful of businesses ever manage to reach. You can also read a full transcript of the interview which has been lightly edited for clarity.

Scale 209

Scale Branding Social Media Technical Review 209

Frontegg

FEBRUARY 22, 2022

We had the privilege of interviewing the CEO, Oren Toledano. Interview with Oren Toledano, CEO, Swimm. First of all, I want to thank Frontegg for the opportunity to do this interview together. Swimm was founded in September of 2019 and quickly became part of the new world hybrid workplace environment. Let’s get started.

Development 124

Development Innovation Interviewing Cybersecurity 124

Buffer Resources

DECEMBER 7, 2023

Before 2019, I was a freelance writer trying to make a name for myself. Anchor your content strategy on the 3 Whats Before 2019, my content creation was like throwing spaghetti at the wall. Sprinkle in others' viewpoints through interviews, expert roundups, or curated content. I published based on my feelings at the time.

ChatGPT 143

ChatGPT Social Media Interviewing Content Marketing 143

Chart Mogul

OCTOBER 18, 2019

I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top. I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top.

Scale 71

Scale SaaS Automotive AWS 71

SaaStr

FEBRUARY 11, 2020

We weren’t getting any responses, doing some interviews and such. Interviews, highly underappreciated. Usually that’s more interviews. Who’s in charge of receivables? Hospitals are pretty complicated. There’s vendors, there’s patients. They then switched to, “Who handles patient cash?”

Scale 282

Scale Outsourcing Services Revenue Outsourced Development 282

ChurnZero

DECEMBER 27, 2019

For starters, Google released their Year in Search 2019 findings with our favorite fictional babies, Baby Yoda and Baby Shark, topping the “Babies” search categor y, ahead of the real-life Royal Baby who took the numb er three spot. That’s 2019 for you. . Top 10 Blog Posts from 2019 . 2019 is almost a wrap.

Technical Review 64

Technical Review Software Review Churn Customer Success 64

Trint

MARCH 8, 2021

Bret Kerr: [00:02:31] We had our first annual Cyber Resilience Summit in Dallas in 2019 and we were able to capture over ten hours of interviews with customers from around the world. Once we had the transcriptions, given all to multiple teams and multiple departments in the company, and people could work on things concurrently.

Interviewing 130

Interviewing Cloud Management 130

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. On the product side, the third quarter of 2019 saw the launch of two important enhancements. I also gave an interview for Intercom’s podcast and spoke on a panel on how we operate as a remote company. Q3 (July-September).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

I am really proud to once again be able to say that 2019 was the best year for ChartMogul up to date. On the product side, the third quarter of 2019 saw the launch of two important enhancements. I also gave an interview for Intercom’s podcast and spoke on a panel on how we operate as a remote company. Q3 (July-September).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

User Pilot

AUGUST 22, 2024

Additionally, she completed a Blockchain Strategy Programme at the University of Oxford in 2019. In 2019, Maja expanded her influence as an advisor, working with EKWB, a global leader in PC liquid cooling solutions, where she supported the company’s growth in enterprise and mass-market segments.

Scale 105

Scale Blockchain Growth Hacking Consulting 105

User Pilot

MAY 1, 2024

Lenny ’s N ewsletter: Top 5 recommendations Started in 2019 as an experiment, Lenny’s Newsletter now has over 670,000 subscribers. What it feels like when you’ve found product-market fit – Lenny interviewed 25 leading companies to ask about when they first realized they reached PMF and wrapped up the insights in this newsletter.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

OpenView Labs

FEBRUARY 20, 2019

We interviewed some of the smartest minds in search to discuss what investments companies should make in the upcoming year if they want to grow their search traffic. One of the better investments most companies can make in 2019 is a full stack search team. Here are 4 of the most common areas that kept coming up.

Investment 62

Investment Mobile Acquisition Content Marketing 62

Trint

OCTOBER 6, 2021

What began as a niche that only a handful of people listened to now has a global audience of over 485 million people, an audience that has seen a 30% growth since 2019 due to the COVID-19 pandemic. By interviewing and hosting guests, you can tap into their networks and ask them to promote the episode in which they feature to their channels.

Business 130

Business Social Media Interviewing Education 130

Trint

JULY 29, 2021

This made 2019 a crucial year, as for the first time, global digital ad spend overtook print spend. A good journalism tool for interviews and first-person reports has traditionally been short-hand writing, an integral skill for budding journalists to master. One major factor would be, as it always is, financial.

Technical Review 130

Technical Review Technology Social Media Interviewing 130

SaaStr

NOVEMBER 12, 2019

And then, on the interviewing side, on the recruiting side, there’s a book that I recommend called Top Grading, and in the Top Grading book, it talks about the chronological in depth survey for all potential employees. And so, we paired them off into teams of two, and so the culture team was the very last part of the interview process.

Sales Recruiting 202

Sales Recruiting Scale Outsourcing Services Sales Hiring 202

Intercom, Inc.

FEBRUARY 25, 2021

In fact, in 2019, she literally wrote the book on it – Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business). When I first start working with clients, I’ll interview executives, employees, customers, and the employees. ” So employees know.

Scale 211

Scale Consulting Interviewing Customer Support 211

SaaStr

MARCH 24, 2020

You don’t take their word for it in an interview setting. On interviewing, you want the candidates to be themselves. A lot of people try and do these high pressure interviews where you ask questions and try and throw people off and see how they react. A few interview questions that I really like.

Sales Recruiting 196

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 196

Unbounce

APRIL 23, 2019

Interview a Third-Party Expert. Interview a Third-Party Expert. To help Shopify Plus rank for some valuable keywords, such as “ecommerce replatforming,” Aaron interviewed a high-profile expert in the industry. Aaron says it’s the quality of the interview that makes this lead gen example work. Let’s get cooking.

Marketing 145

Marketing Interviewing Branding Consulting 145

ProfitWell

DECEMBER 16, 2019

Recur 2019 is over, but the journey toward subscription truth is not. December 12, 2019. December 12, 2019. December 12, 2019. December 12, 2019. December 12, 2019. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Tune in live below ??

Scale 41

Scale Payment Methods Payment Services SaaS Payments 41

User Pilot

AUGUST 5, 2024

Interviews : Conduct one-on-one interviews with a selection of users to delve deeper into their specific challenges and requirements. ” Slack once used the message “Imagine what you’ll accomplish together” in 2019, which highlighted the collaborative aspect. Slack: “Made for people. Zoom’s messaging.

Product Marketing 105

Product Marketing Marketing Software Review Communication 105

Trint

DECEMBER 1, 2020

In 2019, Trint closed its Series A with £3.5M (~$4.6M) which included venture investments by The Associated Press and TechNexus. Seeing people transcribing interviews, speeches and news conferences in the 21st century the same archaic way journalists did in the 1970s, he realized that artificial intelligence (A.I.)

Investment 130

Investment Artificial Intelligence Banking Entertainment 130

Intercom, Inc.

JULY 17, 2021

I interviewed at a lot of SaaS places and at Intercom, I could tell that people were smart, funny, and quirky in the best ways. . “I In 2019, my parents got in a really bad car accident and completely totaled their car. Companies never want to share their secrets of being successful so I really liked how Intercom did.

Underperforming Technical Team 138

Underperforming Technical Team Interviewing Sales SaaS 138