Tom Tunguz

MARCH 28, 2021

UIPath, leaders in the Robotic Process Automation (RPA) category, filed their S-1 last week , revealing an impressive business. in the same three year span, with a 3x jump between 2019 and 2020. Larger enterprise contracts imply longer contract terms and larger pre-payments, boosting these figures.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

SaaStr

OCTOBER 22, 2021

1M in ARR per employee could be a new efficiency record at IPO for SaaS. Their tiniest customers still have higher churn, as with almost every other SaaS company. Like Bill, it took the process seriously and became a licensed money transmitter itself. Growth of only 10% in 2019 to 2020 — but then exploded!

Scale 328

Scale SaaS Payments SMB Payment Solutions 328

SaaStr

MAY 4, 2022

No matter how innovative a product might be, a business can only succeed if it enables its customers. Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. What makes a SaaS business so hard? You can deploy subscriptions as a service, billing as a service, fraud prevention as a service.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

SaaStr

JANUARY 30, 2023

20X year 1⃣ 12X year 2⃣ 5X year 3⃣ #deelspeed @deel [link] — Shuooo (@shuoshuooshuooo) January 23, 2023 When we look at SaaS companies’ success stories, everything looks great on their growth maps. Shuo Wang is the CRO and co-founder of Deel, one of the fastest-growing SaaS companies. Trust the process.

Sales Hiring 278

Sales Hiring Payment Services SaaS Payments Scale 278

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Today, it crosses dentistry, optometry, veterinary, physical therapy, specialty medical services, audiology, plumbing, electrical, HVAC and other home services. Many SMBs just prefer it. #4.

SaaS Payments 290

SaaS Payments Scale Payment Methods SMB 290

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS. Billion valuation today.

Merchant Services 249

Merchant Services SaaS Payments Payments Payment Services 249

SaaStock

MARCH 1, 2019

As we first looked at bringing our leading SaaS conference to Asia and considered what help we could offer, we thought about localization and know-how about legal and cultural differences as some of the critical success factors. SaaS Investments: Goodera, and others. SaaS Investments: Ezetap, and others. Founded: 2001.

SaaS Payments 190

SaaS Payments Venture Capital Payment Services Telecommunications 190

SaaStr

FEBRUARY 16, 2019

The issue is that most SaaS start-ups are terrible at collecting cash that doesn’t come from a payment gateway. jasonlk) February 15, 2019. They hook up a payment system when they start as self-service, and the cash magically flows into the bank account. And add some services. And often after.

Sales Hiring 267

Sales Hiring Payment Features SaaS Payments Payment Solutions 267

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. We’re bringing S-M-B back with SaaS. Fintech and crypto players are changing financial services forever.

Cloud 285

Cloud Scale Payment Methods Payment Solutions 285

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

Agile Payments

FEBRUARY 25, 2019

An ACH Processing API transforms a software application into becoming an eCheck payment processing and management platform. Whether for the purpose of managing and distributing payroll, or collecting funds for customer subscriptions, integrating for ACH payments can be a powerful addition to an SaaS.

SaaS Payments 77

SaaS Payments Payment Services Payments Payment Solutions 77

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. Launching PayFac and ISV solutions In 2019 and 2020, Stax became more than just a payment processor for merchants.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

Agile Payments

FEBRUARY 25, 2019

For software applications that have an end-user base in a subscription model or include recurring transactions, an ACH Processing API is a must. Moreover, customers of these subscription based businesses more than likely rely on receiving their goods or services that the organization and SaaS provides.

SaaS Payments 77

SaaS Payments Payment Services Payment Solutions Payments 77

FastSpring

OCTOBER 11, 2021

This process is straightforward, and we describe it in detail below.). The Reserve Bank of India first issued its directive related to subscription charges in 2019. Manual rebilling is the process of emailing customers each month with a request to manually make their next payment. FastSpring can help!

Payment Services 146

Payment Services Merchant Services SaaS Payments Payment Methods 146

FastSpring

OCTOBER 13, 2022

We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. FastSpring’s billing platform supports over 3500 SaaS and software companies who have customers found in over 200 countries or territories. US End-Of-Year Trends For SaaS And Software Purchases. About Our Data.

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

ChurnZero

JANUARY 4, 2019

Let’s talk 2019 predictions. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals? As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019. In 2019, not only will this trend increase, it will become much more mindful.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. For SMB SaaS, aim for 6 quarters of LTV:CAC, not 4 Ren adjusted the traditional benchmark because SMB customers stay longer than typically measured.

SMB 130

SMB Payments Payment Services SaaS Payments 130

SaaStr

JULY 3, 2019

The Service will serve Customer Content 100% of the time without qualification. ”. A mission-critical web service simply should not go down in 2019 (although you still will, because … well … computers). It shouldn’t be your job to worry if the service stays up. 100% Uptime. So provide one. So provide one.

SaaS Payments 100

SaaS Payments Payment Services Enterprise SaaS 100

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. Licensing : A form of renting out goods and services, usually of intellectual nature.

Payments 112

Payments Payment Methods Payment Features Payment Services 112

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Let’s start with our five key steps.

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. We have a great sales force.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Frontegg

MAY 27, 2021

Embrace self-service: Your development teams are embracing the self-service philosophy – your teams can focus on product adoption and self-service enablement. Also, no PLG strategy can work with traditional SaaS indicators. Best For: Multi-Tenant User Management, Self-Service Enablement.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Neil Patel

NOVEMBER 9, 2020

These acquisitions, which focus more on scope than scale, accounted for 90% of tech deals in 2019 , which is a 40% increase from 2015. For example, HR and finance SaaS vendor Workday bought Scout RFP (a San Francisco startup with a team of 8) for $540 million. Sell your startup by following a quick and simple selling process.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Agile Payments

FEBRUARY 25, 2019

ACH payments and disbursements aren’t new. ACH payments have been around since 1974, and by the end of 2016, the total volume of ACH processing exceeded $40 trillion. In many cases ACH should be the defacto payment method for anything recurring.

Payment Features 77

Payment Features SaaS Payments Payment Methods Payment Services 77

Scytale

JANUARY 21, 2025

Data breaches are a modern-day nightmare for all types of businesses, particularly for SaaS companies handling sensitive customer information. Ransomware groups have also started targeting smaller SaaS providers, knowing their security defenses may not be as impermeable as larger enterprises.

Payment Services 52

Payment Services Payment Methods SaaS Payments Payment Solutions 52

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Buyer Enablement.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

SaaStock

MARCH 5, 2019

Cledara was going to solve the problem of companies having too many SaaS subscriptions that were increasingly difficult to keep track of. Cledara would serve as their home and the payment hub powered through a digital Mastercard. She had quit her job four months earlier and incorporated the company in London. We are one of them.

Startup 152

Startup SaaS Payments Payments Payment Services 152

Baremetrics

DECEMBER 18, 2019

Amazing job — you’ve made so many people so very happy pic.twitter.com/fyQ7H43q00 — Rahul Vohra (@rahulvohra) April 12, 2019. Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. — Peter Caputa IV (@pc4media) September 21, 2019. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Outseta

FEBRUARY 2, 2019

This post is for other early stage SaaS companies who are similarly considering whether some of these new forms of capital make sense for their business. Each time a payment is made, the fund’s ownership stake is reduced with the founders’ ownership shares increasing. Mentors are available during scheduled office hours calls.

SaaS Payments 102

SaaS Payments Payment Methods Payments SaaS 102

Neil Patel

DECEMBER 30, 2020

An affiliate network connects publishers, like blog owners or influencers, with companies looking to promote their products or services. Publishers or site owners sign up, choose the products or services they want to promote and receive custom links that track how many people purchase from their sites. What is an Affiliate Network?

Merchant Services 140

Merchant Services Payments Payment Methods Marketing 140

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. During 2019 many of the larger providers of sales solutions have spoken of a "rapid consolidation" happening in the sales tools space. Which sales process works best with your customer experience journey?

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103