Neil Patel

FEBRUARY 24, 2021

Their 24/7 support comes via a live chat channel, phone support, and a helpdesk ticketing system. And, as you’ll see here, their slowest load time between 2019 to 2020 was 693 ms. Their general web hosting product is optimized for a range of Content Management Systems (CMS) such as WordPress, Drupal, Joomla, and more.

Technical Review 133

Technical Review Systems Review Scale Cloud 133

SaaStr

MAY 4, 2022

As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue. Maybe your billing system is not ready, your invoicing is a patchwork, or your reconciliation and invoicing have to be done manually. But this reticence only results in greater pain.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

Neil Patel

SEPTEMBER 17, 2020

In some cases, you may need to buy an adapter or something else to enable the system. The simpler the system, the easier it is, and the less support you need to get things up and running. However, most providers offer cloud-hosted and software-based systems. But others are as simple as a mobile app you download on your phone.

Systems Review 145

Systems Review Software Review Scale Mobile 145

Intercom, Inc.

DECEMBER 10, 2018

Make it easy for users to respond by giving them simple choices, like a numerical rating system, thumbs-up or thumbs-down, or smiling or frowning emoji. Collect positive reviews. You can use in-app prompts to ask for these reviews. Splash pages are useful for pre-empting system prompts. 5 types of in-app marketing.

Marketing 137

Marketing Software Review Systems Review Onboarding 137

SaaStr

FEBRUARY 27, 2023

In 2019, the founding team at Storyblok set out to create a content marketing solution that worked for everyone—developers and marketers alike. In due time, this paid off and unlocked new phases for the company. However, they found a Human Resources Information System (HRIS) to be a better option for growth.

Scale 245

Scale Sales Hiring Sales Recruiting Scaling 245

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.

AWS 249

AWS Cloud Software Review Systems Review 249

Intercom, Inc.

JANUARY 10, 2019

Des: We’re going to talk entirely about 2019, and this will be mostly looking forward. Bots are great at things that are suitable for computer calculations, like when your next bill is due. It’s a drag-and-drop system where you can build your own AI systems. Or showing you your bank balance. Apps everywhere.

Scale 143

Scale Banking Technical Review Systems Review 143

SaaStr

MAY 15, 2019

Meet SaaStr’s Most Respected Leaders of 2019. Our most popular CEO, COO’s and Presidents that spoke at SaaStr Annual 2019. He rises to number ten on our list due to the high session average and initial bookmarks by our attendees. Curious how we came up with this list? SaaStr’s Most Respected Leader Awards Number: 10 to 14.

Sales Recruiting 173

Sales Recruiting Software Review Technical Review PayPal 173

Neil Patel

NOVEMBER 9, 2020

These acquisitions, which focus more on scope than scale, accounted for 90% of tech deals in 2019 , which is a 40% increase from 2015. The startup built a cloud-based office procurement system that helps customers streamline supplier management. It gives you the chance to review, negotiate, and snap up a deal before anyone else.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Intercom, Inc.

JANUARY 21, 2020

People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. This isn’t just due to the retail focus on the app, but specifically to Ticketmaster’s use of poster-like images featuring large text to sell tickets for events. Mobile apps dominate our digital experiences. of their first screen.

Mobile 291

Mobile PayPal Social Media Underperforming Technical Team 291

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. The 2019 Sales Stack Tools List CRM CRMs We Use. Sales Stack Graveyard.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

FastSpring

DECEMBER 5, 2019

At FastSpring, we understand the important role that reviews play in the buying decision. We recently analyzed the reviews on our G2 profile and found some common themes as to why our customers chose our platform. Our team also wants to recognize our reviewers for all the great feedback they have given on our G2 profile.

Payment Methods 97

Payment Methods Technical Review Systems Review Merchant Services 97

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. The 2019 Sales Stack Tools List CRM CRMs We Use. Let’s not wait any further.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

Baremetrics

NOVEMBER 10, 2019

These are exports from your accounting, billing and other systems to bring in actual data to use in your models. I have named the months from January 2018 to September 2019 to give you a fast start. . Again, make sure your columns match mine exactly, i.e. September 2019 is in Column Y and not any other column.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. At TaxJar, Mark raised the biggest Series A funding round in history for an all-remote company whose unique culture has garnered nine workplace awards, including Best Company Culture and four technology awards in 2019 alone. ” 2.

Merchant Services 202

Merchant Services Technical Review Scale Sales Hiring 202

Intercom, Inc.

AUGUST 13, 2020

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. If there’s been an engagement with a customer and marketing, and there’s been an engagement with a customer and customer service, there’s a historical record of that in a single system.

Scale 209

Scale Branding Social Media Technical Review 209

Incredo

MARCH 20, 2020

One of the major changes was that many businesses switched to a remote working system. But not all of them had experienced that approach before and the system might seem much more uncomfortable than it actually is. The tags in their turn help us understand whether that task is In progress, Done, In review, etc.

Underperforming Technical Team 227

Underperforming Technical Team Outsourced Development Systems Review Software Review 227

Intercom, Inc.

NOVEMBER 6, 2019

Things can get really messy in a traditional file system. In my previous company, we even had to create and maintain a formalized system for our working directory. It certainly doesn’t sound like the way we should be working in 2019. Figma, on the other hand, gives you a transparent and almost flat document system.

Systems Review 43

Systems Review Software Review Engineering Communication 43

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

SaaStr

MAY 27, 2020

We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. If you look at this graph, it simply plots out how many people filed in the weeks before 2016, 2017, 2018, 2019, 2020. FULL TRANSCRIPT BELOW.

Technical Review 266

Technical Review Payment Services Payment Methods Development Team Review 266

Stax

JANUARY 28, 2025

The payment system unified all the distinct online checkouts offered by Visa, American Express, Mastercard, and Discover, and once customers register their cards with any of the major card networks, they only need to tap the Click to Pay button on the websites of online retailers and service providers to make payments.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Kellblog

OCTOBER 5, 2022

That’s why my SaaStr 2019 session title was Churn is Dead, Long Live Net Dollar Retention [6]. To make our point, let’s review a traditional ARR bridge. That’s in part due to our quarterly churn of 7%, annualized to 28%, which flies off the charts. What if there were a better way to measure the value of the installed base?

Systems Review 138

Systems Review Churn Metrics Finance 138

The SaaS Garage

JULY 18, 2019

AlfaDocs tu bring Italian success story toGermany By AlfaDocs , July 19, 2019 MUNICH — AlfaDocs to launch Proven Practice Management System for German Dentists on September 14, 2019. At the beginning of 2016, AlfaDocs chose to first launch in Italy due to the complexity of its medical segment and dental practices.

Payment Solutions 66

Payment Solutions Systems Review Payment Methods SaaS Payments 66

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

ChurnZero

SEPTEMBER 26, 2019

2019 SaaS Awards Announced – Appealie Honors Best Product and Leaders in SaaS. . APPEALIE has announced the winners of the 2019 SaaS Awards, including inaugural executive and investor awards. The 2019 APPEALIE SaaS Award winners are presented below. . Satmetrix Systems, Inc., OVERALL SAAS AWARD WINNERS.

Software Review 45

Software Review Sales Recruiting Technical Review Systems Review 45

Intercom, Inc.

JANUARY 28, 2020

Additionally, an intricate tagging system allows GetAccept to further enrich user profiles and enhance their marketing efforts. Speaking about the system, Dailius said: “Overall we have seen in-app messages convert 8x higher than the same messages sent by email. Going for growth.

Scale 138

Scale Revenue Systems Review Technical Review 138

Sales Hacker

MARCH 18, 2019

We’ve seen review sites (like G2Crowd) explode over the last few years, and I think these communities are going to be the next iteration of that trend. The Market Will Demand Strong Eco-systems. For years, it has been difficult to bring data from all these systems together and make sense of it all. But that’s changing.

Technical Review 77

Technical Review Scale Sales Underperforming Technical Team 77

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. So, grab a cup of coffee, settle in, and take a look at some of the 2019 highlights from the FastSpring blog. A Merchant of Record (MOR) is so much more than just a payment system. Subscription Finance: What is MRR?

Payment Methods 60

Payment Methods Merchant Services Payment Services Payment Solutions 60

Stax

DECEMBER 27, 2023

This is especially common for high-risk accounts, as more vetting and due diligence are typically required. High-Risk Merchant Accounts Process payments for high-risk industries Online gambling, pharmaceuticals, insurance, subscription businesses Specialized approval process, secure transactions Higher fees, additional due diligence.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ChurnZero

OCTOBER 30, 2020

Abel explains that when G2 captures customer reviews, they ask a Net Promoter Score® (NPS) question which allows them to see every company’s NPS in real time and how it’s trending. “I Accel] said, ‘We see all these entrepreneurs now in their pitches, they’re using the G2 grids and G2 reviews to validate themselves.

Customer Success 93

Customer Success Technical Review Systems Review Compensation 93

Intercom, Inc.

JUNE 10, 2019

Running outdated versions of Elasticsearch (and software in general) is not okay for a few reasons: Security: It is unacceptable to our customers if we were to build Intercom on top of software or systems that are at risk of being exploited. A lot of software tends to get faster over time. 4xlarge for all of our Elasticsearch data nodes.

Software Review 35

Software Review Technical Review Systems Review Engineering 35

Sales Hacker

MAY 9, 2019

For example, senior salespeople may not be interested because the banking system penalizes those who rely heavily on commissions when they apply for a mortgage, car loan, or any other form of credit. As another performer is let go, either to make room for the top performer or due to underperformance, there is often some ground for a lawsuit.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

ChurnZero

NOVEMBER 19, 2019

ChurnZero Named in Northern Virginia Tech Council 2019 Tech 100 Honorees. The Northern Virginia Technology Council (NVTC) today announced the 2019 NVTC Tech 100, a list of groundbreaking companies, leaders and innovators within the region’s technology community. AMERICAN SYSTEMS. April L. .; event=BANQUET16. 3Pillar Global.

Technical Review 10

Technical Review Cybersecurity Venture Capital Entrepreneurship 10

InsightSquared

DECEMBER 20, 2019

That’s where AI-powered guided selling systems, such as Olono, enter the equation and fill in the gap of sales data and actionable insights. Overall, sales activity data puts confidence back into reporting for sales managers, as it leads to more accurate forecasts and pipeline reviews. But the values Olono delivers go beyond that. .

VP of Engineering 62

VP of Engineering Underperforming Technical Team Forecasting B2B 62

Kellblog

FEBRUARY 6, 2021

They have 93 reviews and 4.1 stars across 14 reviews on G2. Founded in 2019 in London. stars on G2 across 20 reviews. Founded by Palantir finance team alumni in 2019 in San Diego, this is a strategic finance platform company that has raised $21M , including a recent round led by General Catalyst of $18.5M.

Finance 92

Finance Forecasting Software Review Systems Review 92

SaaStr

FEBRUARY 25, 2020

Average number of support cases and one that I love, and it’s really easy to track these days if you set it up correctly in your systems. And with all of the social networking tools available today and the way they plug into the CRM systems, it’s really easy to actually do that. They had this great story to go tell.

Scale 235

Scale Underperforming Technical Team Sales Hiring Software Review 235

yoursales

AUGUST 17, 2023

Best Free CRMs: Agile CRM Review This Free CRM review of Agile CRM was done using CRM Testing Methodology v2. In this review we’ll strictly be looking at the FREE version of Agile CRM and assess if it solves sales leaders’ problems – for nothing. In some CRM packages this is a paid feature. respectively.

Development Team Review 52

Development Team Review Systems Review Software Review Forecasting 52