Tom Tunguz

DECEMBER 18, 2019

Here are my 5 predictions for 2020. The direct listing becomes the standard way for startups to go public in 2020. In it, 65% of founders believe the fundraising market in 2020 will present more challenges than 2019. The idea has been proven by Slack and Spotify, and many others will follow. I'll take the opposite perspective.

Blockchain 140

Blockchain AWS Machine Learning Artificial Intelligence 140

SaaStr

NOVEMBER 6, 2023

Growth in public cloud services (AWS, Azure, Google Cloud, Snowflake, etc.) Growth in public cloud services (AWS, Azure, Google Cloud, Snowflake, etc.) As compared to late 2020 and 2021, when change was the name of the game. But it’s not that simple. So breaking out is harder than it was, even with this epic growth.

Merchant Services 278

Merchant Services Azure Software AWS 278

Chart Mogul

JANUARY 28, 2022

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Ultimately, we decided to go with AWS. Why move and why now?

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

SaaStr

MAY 16, 2022

So follow AWS, Azure and Google Cloud. Let’s look a whole level up to the real canaries-in-the-coalmine: AWS, Azure and Google Cloud. And AWS grew 37% at a $74B run-rate , down a bit from 39% the prior quarter but still adding an insane amount of new revenue. If they stumble, we’re in for a rough patch. They are the Cloud.

Cloud 260

Cloud Azure AWS Engineering 260

Clouded Judgement

JUNE 19, 2024

It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up). The graph below shows the median net retention going back to 2020. The graph below shows the median net retention going back to 2020.

Cloud 315

Cloud GCP(Google Cloud Platform) Software Azure 315

SaaStr

NOVEMBER 17, 2023

The startup I invested in that were acquired by PE in the 2020-2021 Boom were acquired for 8x in one case, 12x in another, and 15x in a third. Well, certainly it exploded in 2021, in my portfolio at least, if perhaps not as dramatically as in the public markets. The prices would be lower today for the latter two I suspect.

AWS 256

AWS SaaS Pricing Acquisition 256

SaaStr

JUNE 28, 2023

2022 Growth Was Down from 2021, But Almost the Same as 2020. Growth was 35% in both 2022 and 2020. Not a surprise, and very similar to HubSpot’s ratios here — but always interesting to see. And again a challenge to everyone in SaaS to go global. #4. Another simple example of 2021 being the outlier year. Not Yet Non-GAAP Profitable.

Scale 199

Scale AWS Scaling Revenue 199

Clouded Judgement

MAY 3, 2024

We now have results from the three hypersclaers (AWS / Azure / GCP). The most notable change in tone was Andy Jassy talking about AWS. This is lower than Q1 2020 (right at the onset of Covid) when everyone seemed to guide lower given the unknowns of Covid. ” Full quote below: “We're seeing a few trends right now. .”

Cost optimization & reporting 187

Cost optimization & reporting Cloud Software Azure 187

Intercom, Inc.

MAY 25, 2022

We work exclusively with AWS as our cloud services provider and currently provide data hosting offerings in three different global regions – US, EU, and Australia – each architected across multiple availability zones for high availability. Our tooling allows for high availability.

Scaling 252

Scaling AWS Software Review Technical Review 252

SaaStr

DECEMBER 14, 2023

For Google Workspace, they invested in expanding and building Google Meet and the rest of the workspace during 2020. Google Cloud Platform, on the other hand, is in a very different set that also competes with Microsoft, but AWS is considered their biggest competitor in the market. They also compete with Microsoft in a big way.

Cloud 249

Cloud Scale AWS AI 249

SaaStr

MAY 21, 2022

ZoomInfo was the first post-Covid IPO in June 2020, and it priced at $8.3 A few case studies: * Sprout Social IPO’d in December 2019 at an $800m market-cap. It’s tripled. Its PLG-assisted sales motion has kept it capital efficient, and today it’s worth $2.7 It’s doubled. Zscaler’s market cap before Covid was about $6B.

AWS 229

AWS SaaS Cloud Scale 229

SaaStr

DECEMBER 9, 2020

. — Ben Chestnut (@benchestnut) November 12, 2020. — Jason BeKind Lemkin (@jasonlk) December 9, 2020. These days, it can really feel like the Old Bag of Sales Tricks is starting to just not work anymore: With maybe 500x the SaaS vendors of 10 years ago, there’s so much noise. Emails get blocked, spam filtered.

Sales Hiring 356

Sales Hiring Outbound Sales Team AWS Engineering 356

Clouded Judgement

OCTOBER 20, 2023

For context on a 10Y at 5% - from 2010 to 2020 the 10Y averaged roughly ~2.5%. Said another way, the 10Y today is double what it averaged from 2010 to 2020. Hyperscaler Preview Next week Amazon, Microsoft and Google report earnings and we’ll see Q3 data for AWS, Azure and Google Cloud.

Cloud 164

Cloud Azure AWS Software Review 164

SaaStr

MAY 31, 2024

1: How Sales and Marketing Have Shifted Since 2020 Expectations and the types of people working in SaaS have shifted over the past few years, and much more in sales, marketing, and customer success. Up until 2020, the wave of passion for events and content was so strong that all he could do was ride the wave with no strategy.

Sales Hiring 239

Sales Hiring Sales Recruiting Marketing Scale 239

SaaStr

MARCH 9, 2022

Focusing on smaller developers, in some ways it’s been a bit overshadowed by AWS, Azure, and Google Cloud. From so-so NRR (101% in 2020) to Top-Tier for SMBs (116%) in 2 years. DigitialOcean doesn’t want to take AWS, Azure and Google on in the enterprise and doesn’t really try.

Azure 220

Azure AWS SMB Cloud 220

SaaStr

FEBRUARY 20, 2021

But are AWS, Azure and Google Cloud just too big for us to learn from? NPS up +13 points in 2020. AWS vs. Azure vs. Google Cloud is one of the greatest case studies of all time. Do they “count” like the scrappy start-ups in SaaS that have now become decacorns? But 60m a day is still a lot.

Cloud 224

Cloud Azure AWS Scale 224

SaaStr

AUGUST 4, 2022

And inflation is awful. Gartner, spending on SaaS: 2020: $120B 2021: $152B 2022: $177B 2023: $208B. . — Jason 2022 SaaStr Annual Sep 13-15 Lemkin (@jasonlk) August 3, 2022. So are we in a downturn in SaaS? Certainly, segments are. eCommerce, video, and more are having post-crazy growth hangovers. At least, in many segments.

Venture Capital 293

Venture Capital AWS Cloud Scale 293

Clouded Judgement

APRIL 11, 2024

It looks at the YoY dollar change in quarterly revenue from the hyperscalers (just looking at Azure / AWS because the data goes back further) going back a few years. If you look at the historical data you’ll see there’s a very clear trendline through the end of 2020. This is the data point shown for Q4 ‘23.

Cloud 180

Cloud Software Azure AWS 180

SaaStr

APRIL 23, 2021

Still awful. — Jason BeKind Lemkin (@jasonlk) October 16, 2020. There are certainly cons to traditional outsourced support vs. highly trained support that works right inside your company. But I’d think about it this way as a continuum … from Worst to Best: No support at all. Support only from bots. No live support at all.

Outsourcing Services 181

Outsourcing Services AWS Customer Support Scaling 181

Sales Hacker

APRIL 23, 2024

Linda founded Common Room in 2020 to unlock siloed, previously untrackable signals to transform how organizations connect with people. Lessons learned from scaling innovative products and go-to-market motions at AWS. 32:49 – Challenges faced and insights gained during Linda’s time at AWS.

Sales Recruiting 94

Sales Recruiting Scale AWS Management 94

SaaStr

MAY 6, 2022

Amazon AWS, Microsoft Azure and even Google Cloud are on fire, adding insane amounts of revenue this year. With revenue multiples higher than pre-March 2020 but lower than the peak: I don’t see too many folks arguing the Bull Case, but they should be. Customers are buying more than ever. The Bull Case is fairly straightforward.

SaaS 334

SaaS Azure Cloud AWS 334

OPEXEngine

OCTOBER 25, 2019

As the close of 2019 approaches, with extreme stock market volatility and mixed economic signals, SaaS Finance execs building plans for 2020 and 2-5 years beyond don’t have an easy time. The 2020 projection is now 3.4%, compared with 3.6% in 2019 and are only projecting 3% growth worldwide in 2020, with 2% growth in the US.

Trends 40

Trends Marketing SaaS Azure 40

SaaStr

MARCH 31, 2022

What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. And IDG just recently released the 2020 Cloud Computing Survey that showed over one third of IT budgets are spent on cloud computing technologies.

Scale 202

Scale Marketplace as a Service Cloud SaaS Payments 202

SaaStr

APRIL 27, 2021

After polling CIOs, Gartner found that total SaaS spend will grow from $100B in 2020 to $140B in 2022: A few interesting implications and learnings: The growth in SaaS buying should give you a +20% a year boost on top of your other sales and marketing efforts. But that’s just the start. This is your time, folks. Go make it happen.

GCP(Google Cloud Platform) 171

GCP(Google Cloud Platform) Azure AWS SaaS 171

Clouded Judgement

OCTOBER 11, 2024

We all know 2020 and 2021 was the year of excessive software buying fueled by ZIRP. The hyperscalers (AWS, Azure, GCP) are always some of the first companies to report earnings during earnings season (coming up in 2 weeks), and there’s always a read through for consumption names (meaning people believe there’s a correlation).

Cloud 164

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 164

SaaStr

JANUARY 2, 2024

Next, they moved to credits, which are very popular, with AWS and Google Cloud being great examples of companies that are always giving credits out to startups. This is where they started, but startups weren’t adopting the product as much with a discount, and there was a lot of conflict with the sales team.

Startup 193

Startup Scale Underperforming Technical Team AWS 193

SaaStr

MAY 12, 2019

We all know this from AWS and Twilio on down, but Fastly is a visceral reminder. This sounds like a sane ratio for a tech company with an HQ in SF in 2019-2020. It’s also a great one to learn from, at $200m+ ARR ($45.5m GAAP revenue in Q1 ’19) because it’s in a space filled with strong competitors.

Outsourced Development 212

Outsourced Development AWS Retention Enterprise 212

SaaStr

DECEMBER 26, 2022

In a 2020 survey, 22% purchased software through a cloud marketplace versus 60% in 2021. The role of AWS, Azure, and Google Cloud Marketplace is becoming increasingly important. “45% Some call this the ‘ecommercization of software,’ and this trend signals a highly disruptive shift in how we go to market with software.

Software Review 192

Software Review Software Azure Cloud 192

OPEXEngine

OCTOBER 17, 2019

SaaS gross margins have been getting attention lately as investors dig into SaaS cost structures and revenue growth rates going into 2020. The main drivers of the cost reductions are: Hosting expense, the primary component of COR, has become more competitive, with extensive use of AWS and other hosting and network services.

Scale 40

Scale SaaS AWS Revenue 40

SaaStr

SEPTEMBER 21, 2019

The Cloud has grown 700% since the first Annual, if we use AWS as a proxy. For 2020 Annual, we’ll have: 20,000 attendees (our goal. We should easily have 3,000+ at 2020 Europa. ever SaaStrAnnual , March 10-12 in San Jose / SF Bay Area. So much has changed. We’ve added 200+ SaaS unicorns and 30+ IPOs.

Scale 168

Scale AWS Cloud Scaling 168

Intercom, Inc.

DECEMBER 2, 2021

Mike Stewart, the former Senior Principal Engineer at Intercom, sat down to talk with Jamie in October 2020 about that word and why he uses it so much at work. Liam Geraghty: Brian sat down to chat with Jamie about them in November 2020. This time, some automation that was owned by AWS. Here’s Jamie.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

SaaStr

MARCH 17, 2023

According to the data, though, buyers are increasingly experimenting with cloud marketplaces, increasing from 22% in 2020 to 61% in 2021. We’re seeing a growing trend of buyers making SaaS purchases through global marketplaces such as the AWS Marketplace and Azure Marketplace. It depends on what you’re buying and your organization.

Marketplace as a Service 200

Marketplace as a Service Software Review Technical Review Azure 200

CloudGeometry

FEBRUARY 7, 2022

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. The AWS Well-Architected Framework is one such approach that helps adopt architectural best practices (whether or not you run on AWS) and adapt continuously. Investors like Bessemer have bet and made billions on the SaaS trajectory.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

SaaStr

JANUARY 26, 2023

Average asks and multiple for the very, very SaaS companies went up 700% in the Boom from late 2020-late 2021. We’re never “going back” to how things were in late 2020 and 2021. Even If It’s Awful for Series A-E Rounds. And then … came crashing back to earth. It Was 114x in 2021.

Venture Capital 58

Venture Capital AWS SaaS Startup 58

CloudGeometry

MARCH 3, 2022

In fact, monitoring unforeseen changes in your cloud spend can be a direct indicator of how well your architecture delivers the features it was built for (see “ Run cost as architecture fitn e ss function ”, November 2020 Thoughtworks technology radar ).

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

How To Buy Saas

SEPTEMBER 5, 2024

41% of respondents cited a lack of digital capabilities as the reason they were likely to switch insurance carriers in 2020. Industry Cloud Consulting A team of industry cloud professionals can have considerable experience with insurance cloud-native systems and competence in top hyperscalers like AWS and Azure.

Blockchain 52

Blockchain Technical Review Underperforming Technical Team Systems Review 52

CloudGeometry

SEPTEMBER 7, 2021

Many of the habits we’ve learned in collaboration and wrangling a distributed workforce make a difference, particularly in the new work-from-home reality of Spring 2020. Those of us who do software for a living are quite fortunate. It’s made to look effortless by any heavyweight you might name, but don’t be fooled.

DevOps as a Service 130

DevOps as a Service Software Development AWS Cloud 130