SaaStr

JUNE 21, 2024

These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: Most people think you need to hire more salespeople in a demand-poor environment. Demand-poor environments lead to problems like: Sales reps clinging on to opportunities for too long. That’s the wrong answer.

Sales Recruiting 296

Sales Recruiting Sales Hiring Scale Outsourced Development 296

Neil Patel

SEPTEMBER 22, 2020

For that amount, you can look forward to a big team entirely focused on your results. Founded in 2009, they’ve been constantly expanding their team and services. At this stage, they’re well known for providing top-notch Pay Per Click, Social Media Management, Conversion Rate Optimization, SEO, UH/UI Design, Web Development services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Sales Hacker

FEBRUARY 17, 2021

Scott pulled the research from Chorus, which reported that over five weeks (~May-June 2020), 88% more directors have been joining calls and 72% more executives are joining sales calls on the sell side. Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

SaaStr

JANUARY 2, 2024

You don’t want conflict with the sales team. How do you leverage that offer to develop relationships with partners? This is where they started, but startups weren’t adopting the product as much with a discount, and there was a lot of conflict with the sales team. During SaaStr Annual, Zendesk Sr.

Startup 267

Startup Scale Underperforming Technical Team AWS 267

Sales Hacker

NOVEMBER 26, 2019

Sales Hacker Success Summit: Level Up for 2020. In this session, she’s going to share 2 of the skill sets you need to thrive as a modern seller and give you strategies to implement them in yourself and your team. If you plan to sell in 2020 and beyond — and that should be all of us — then you’ll want to see this.

Sales 130

Sales Underperforming Technical Team B2B Technical Review 130

Neil Patel

SEPTEMBER 21, 2020

The 8 Best Content Marketing Companies of 2020. From the beginning, Distilled has always been focused on technical SEO, focusing on the development aspects of content marketing. ” Eric Sui and the Single Grain team are turnaround specialists. What kind of content do your customers want from you? Budget: $25,000+.

Content Marketing 134

Content Marketing Technical Review Marketing Banking 134

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Join us at SaaStr Annual 2020. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. Want to see more content like this?

Sales Recruiting 195

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 195

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week. to Close.com.

Sales Hiring 184

Sales Hiring Scale Underperforming Technical Team Sales 184

SaaStr

JULY 15, 2022

It’s pretty good, someone did a Tweet storm the other day on Zeb from ClickUp’s presentation at SaaStr Annual 2020. Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. That’s a great example.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency. Join us at SaaStr Annual 2020. Overwhelmed.

Scale 184

Scale Sales Hiring Scaling Underperforming Technical Team 184

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. Best Sales Statistics to Know in 2021.

Sales Hiring 134

Sales Hiring Sales Recruiting Underperforming Technical Team Revenue 134

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. Sales organizations experienced 58% higher voluntary turnover in 2021 than in 2020. Bureau of Labor ).

Sales Hiring 107

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 107

SaaStr

SEPTEMBER 27, 2023

Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy. So, what happened is most of the craziness from 2020 and 2021 has been erased, yet we’re not back to the nuclear winter of fundraising in 2008.

AI 208

AI Underperforming Technical Team Cloud Strategy 208

SaaSX

FEBRUARY 26, 2020

The following are our picks for the top five ways to get your channel partner strategy off the ground in 2020…and to keep it going well into the next decade. Plus, you’ll also be obliged to bring your entire team on board by encouraging your colleagues to roll out the welcome mat and adopt some partner-friendly best practices.

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Neil Patel

OCTOBER 6, 2020

trillion in 2020 to 6.5 Their focus on e-commerce includes design and development, SEO, and CRO. They’re a small 20+ person team that’s focused on serving a specific group of clients in particular niches. Communication guidelines: When and how will their team communicate with you (e.g., trillion by 2023.

Sales Hiring 106

Sales Hiring Marketing Advertising Technical Review 106

Neil Patel

NOVEMBER 7, 2020

Our team at Neil Patel Digital vetted hundreds of email marketing companies based on their brand reputation, client portfolio, ratings, and their areas of expertise. Bad content! For in-house teams looking for rapid email marketing turn around, InboxArmy comes highly recommended. A Diversified Team of Experts. The result?

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Join us at SaaStr Annual 2020. When I was hired, I came in with one salesperson and zero dollars in recurring revenue and over the next four years grew the sales team to over 140 employees and 55 million in recurring revenue.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

Neil Patel

SEPTEMBER 24, 2020

Our team at Neil Patel Digital has reviewed the five best Facebook ad agencies to help you master advertising on the platform. Additionally, our team of experts – top-level and in-house marketing managers – are well-versed in what clicks and what doesn’t on a social media platform like Facebook. We don’t claim this, Inc.

Outsourcing Services 99

Outsourcing Services Social Media Scale Outsourced Development 99

SaaStr

AUGUST 8, 2019

Join us at SaaStr Europa 2020. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices.

Sales Recruiting 127

Sales Recruiting SMB Scale Sales Hiring 127

SaaStr

FEBRUARY 25, 2020

Join us at SaaStr Annual 2020. For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. You have to be aware, you have to listen, and you have to talk about the bad things your customers are saying about you. Want to see more content like this? Kathy Lord | SVP @ Sage People.

Scale 241

Scale Underperforming Technical Team Sales Hiring Software Review 241

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Neil Patel

JUNE 17, 2021

percent of businesses surveyed in 2020 named customer experience as their number one priority over the next five years: What exactly do we mean by “customer satisfaction?” consumers who love a product or brand would ditch it after several poor experiences. More concerningly, almost one in five would do so after a single bad experience.

Underperforming Technical Team 139

Underperforming Technical Team Social Media Technical Review Software Review 139

Neil Patel

SEPTEMBER 10, 2019

Now imagine someone injures themselves after taking your advice… well, that would be bad. My team is now making a tweak to improve my load time even more. I wish I can walk you through how to do it step by step, and maybe that could be a future blog post, but the easiest is to just find a developer from UpWork to do it for you.

Strategy 111

Strategy Underperforming Technical Team Engineering Technology 111

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. a16z has long had an investment theory that we should invest behind strengths of a business model and opportunity, not lack of weakness. billion from 2019 to 2020. It truly has been a team effort.

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Sales Hacker

SEPTEMBER 4, 2020

Only 48% of SDRs consistently reach their targets according to TOPO’s 2019 Sales Development Benchmark Report, 48%… that’s it. So why is quota attainment so bad for so many SDRs? These two channels have been used for decades, but that means prospects have developed strategies to avoid being disturbed by pushy salespeople.

Underperforming Technical Team 134

Underperforming Technical Team Communication Development Benchmarks 134

SaaStr

AUGUST 8, 2019

Join us at SaaStr Europa 2020. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices.

Sales Recruiting 113

Sales Recruiting SMB Scale Sales Hiring 113

Unbounce

JUNE 24, 2020

At Unbounce, we not only believe that applied AI is the future of marketing , we also think marketers tuned in to what’s happening now stand to benefit in a big way in 2020 and beyond. According to them, AGI “controls itself autonomously, with its own thoughts, worries, feelings, strengths, weaknesses, and predispositions.”

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

TriTuns

JANUARY 21, 2020

Do you want to boldly grow your SaaS company in 2020 – and beyond? This is very bad news for SaaS vendors. They are embracing a customer success mindset, investing in building customer success teams, and slowly trying to align their organizations around delivering customer outcomes, not just software.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Join us at SaaStr Annual 2020. “Well, fintech might be bad in the margins for me, but I can actually profit from this so let’s embrace it.”

Payments 214

Payments SaaS Payments Banking Underperforming Technical Team 214

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Sales Hacker

DECEMBER 20, 2021

As a result, much of the evaluation, investment, and rollout of virtual training technology in 2020 was rushed, limited in scope, and poorly planned. Do your teams have the right mindset to provide experience-driven training? CHRO: How will this support employee experiences, personal development, and internal training/onboarding?

Investment 124

Investment Technical Review Underperforming Technical Team Artificial Intelligence 124

TriTuns

JANUARY 21, 2020

Do you want to boldly grow your SaaS company in 2020 – and beyond? This is very bad news for SaaS vendors. They are embracing a customer success mindset, investing in building customer success teams, and slowly trying to align their organizations around delivering customer outcomes, not just software.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

SaaStr

JULY 22, 2019

Join us at SaaStr Europa 2020. That’s not a bad start. We work with mostly modern teams. Developers were really loyal to the product, and they were able to take the product with them whenever they went. Want to see more content like this? Roger Scott | EVP @ New Relic. FULL TRANSCRIPT BELOW. Good afternoon.

Scale 235

Scale Scaling Sales Hiring Underperforming Technical Team 235

CloudGeometry

MAY 22, 2021

If only some developers in the past had been more virtuous, frugal, expert, what have you, we could have… (“Closed that deal! In modern software development, velocity is the intended outcome of distributed SaaS and cloud-native environments. This doesn’t mean customers cause technical debt any more than one can blame developers.

software development velocity 130

software development velocity Underperforming Technical Team SaaS Cloud 130

Point Nine Land

JUNE 18, 2023

The first row represents the January 2020 cohort, the second row (marked in green) the February 2020 cohort, etc. One final example to make it super clear: If you look at the number in the blue cell, you can see that out of the 115 customers you acquired in May 2020, 105 are still around two months later.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? Join us at SaaStr Annual 2020. You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 222

Underperforming Technical Team Sales Hiring SMB Enterprise 222

User Pilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Some industries like SaaS will have an average NPS of 30.

Underperforming Technical Team 93

Underperforming Technical Team Benchmarks Onboarding SaaS 93