SaaStr

AUGUST 7, 2023

Learn about the most important SaaS metrics for founders in 2023 with the CEOs of the most metric-oriented company, monday.com, and the founder of SaaStr. For a quick recap on SaaS metrics: What is ARR in SaaS? So now we must be smarter about the most important SaaS metrics because they matter again.

Metrics 245

Metrics SaaS Sales Hiring Finance 245

SaaStr

DECEMBER 22, 2022

Way, way too many startups haven’t gotten a 2023 plan approved yet. Your cash-out date is a dynamic metric. And make it as core to your investor-level metrics as your MRR is. #7. Improve How You Report Metrics, Especially Gross Margins. It’s really not OK. And everyone understands the risks and prognosis.

Forecasting 58

Forecasting Finance Startup Metrics 58

SaaStr

DECEMBER 27, 2023

So we had an action-packed 52 weeks of Workshop Wednesdays this 2023! Sign up here to join (and bring your questions) So which were the most popular in 2023? 5 Metrics Every SaaS Company Should Care About with Salesforce Ventures A hands-on, practical session on the top SaaS metrics #2.

Scale 284

Scale SMB Generative AI AI 284

SaaStr

JANUARY 12, 2023

In February 2023, we’re heading to Singapore for our first APAC event and we wanted to give a special shout-out to some of the companies that will be there with us! We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! At SaaStr, our partners are an integral part of our events.

Payment Features 54

Payment Features Payment Services SaaS Payments Payments 54

Tom Tunguz

FEBRUARY 26, 2025

The Hidden Costs of UBP While UBP offers many advantages, it does come with tradeoffs: Complicates churn measurement : If a customer uses your product intermittently (every third month, for example), standard monthly churn calculations will show the account churning and reactivating, skewing your metrics. Sales teams lose leverage.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. While 2022 was a gloomy year, the skies are parting in 2023. A lot of the uncertainty of 2022 stemmed from changing macro conditions, and now 2023 is seeing more stabilization.

Cloud 306

Cloud Payments Software Review Payment Solutions 306

SaaStr

NOVEMBER 10, 2022

In June 2023, we’re heading back to London for SaaStr Europa and we wanted to give a special shout-out to some of the companies that will be there with us! around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.

Payment Features 257

Payment Features Payments SaaS Payments Payment Solutions 257

SaaStr

SEPTEMBER 3, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Next Great SaaS IPO is Officially Coming: Klaviyo The Official Guide to SaaStr Annual 2023 Parties and Side Events!! UPDATED Tons of Great New Things at 2023 SaaStr Annual! At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO.

AI 272

AI Startup Scaling SaaS 272

SaaStr

AUGUST 27, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Irreplaceable But Toxic Employee SaaStr Annual 2023 Will Return Sept 6-8, 2023, SF Bay Area The Official Guide to SaaStr Annual 2023 Parties and Side Events! From 2 Weeks of Runway to a $1.5B appeared first on SaaStr.

Startup 246

Startup Scaling Metrics SaaS 246

SaaStr

NOVEMBER 17, 2022

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. The post Thanks to Cyvatar, Pacific Western Bank, Upzelo, UserGems, and Younium for Sponsoring SaaStr Annual 2023! appeared first on SaaStr.

Banking 261

Banking Payment Features Venture Capital Subscription 261

SaaStr

JULY 27, 2023

Founders of 2023 ask themselves, “What does it take to raise money right now in this uncertain market environment?” 2023 is a bit more cautious and awkward. You can see how the market builds up until Q4 of 2021 with almost $63B of cash raised, and then fell to around $43B raised in Q1 of 2022 and $10B in Q1 of 2023.

AI 243

AI Trends Banking Benchmarks 243

SaaStr

MARCH 23, 2023

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management.

Payment Features 246

Payment Features SaaS Payments Payments Payment Methods 246

SaaStr

JULY 19, 2023

2023 has been a difficult year for many tech companies. However, Sam Blond, Partner at Founders Fund & Host of the SaaStr CRO Confidential Podcast , believes there are reasons to be optimistic for the rest of 2023. Key Takeaways Make sure you understand your GTM performance metrics. Sign up for free. Sign up for free HERE

Revenue 246

Revenue Acquisition Technical Review Systems Review 246

SaaStr

JUNE 17, 2023

In this post, we’ll share the learnings from SaaStr CEO and Founder Jason Lemkin’s frontline analysis of the current state of the market in 2023, and distill down into why we’re now in the era of efficient growth in SaaS. Innovation is often born out of necessity – this couldn’t be truer than in 2023.

Venture Capital 272

Venture Capital Scale Technical Review Software Review 272

SaaStr

NOVEMBER 18, 2023

And realistically, most won’t have the metrics to pull off another round. At a practical level though, the headlines in 2024 may actually look much worse than 2023 for startup failures. So many were able to cut the burn and stretch their cash through 2023. And 38% have 12 or less months of runway left.

Startup 357

Startup Venture Capital Azure AWS 357

Clouded Judgement

OCTOBER 11, 2024

However, if we rewind the clock to a year ago, the budget flush at the end of 2023 felt stronger than most years. Selling software remained challenging in 2023 - despite budgets starting to grow again. I created this subset to show companies where FCF is a relevant valuation metric. The macro has only gotten stronger.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

MAY 19, 2023

In an AMA at SaaStr APAC 2023, Black Mangroves Founder and Managing Director Arnaud Bonzom, and SaaStr Founder and CEO, Jason Lemkin answered some of the bigger questions about venture investing in 2023. Then things plummeted in November of 2022, and now things are leveling out in 2023. 2021 was a wild time. Do your homework.

Venture Capital 246

Venture Capital Management Business Model Trends 246

Tom Tunguz

JULY 4, 2023

Above is a chart that shows the correlation to forward multiple for each of five metrics broken down by quartile. Efficiency metrics like sales efficiency, net income margin (profitability), gross margin are all negatively correlated. The answer is yes - if you’re a top quartile company.

Software 262

Software Marketing AI Metrics 262

SaaStr

JULY 11, 2023

What’s Actually Working For SaaS PR In 2023 … And What Isn’t Back when Jason wrote his SaaS founders’ guide to PR , he put out one of the most tangible and pragmatic guides to what makes hiring a PR firm truly worth it. This is actually a huge boon for any company that has really great metrics that they’re able to back up!

Social Media 201

Social Media SaaS Underperforming Technical Team Headcount 201

Kellblog

MAY 12, 2023

With the able help of Michael Lavner , we did a special, live presentation and discussion of my KiwiSaaS talk, Metrics That Matter in 2023 , for Balderton portfolio executives. Growth endurance (also known as growth retention or growth persistence) as an increasingly popular metric. I love that quote.)

Metrics 120

Metrics Benchmarks Social Media Retention 120

Kellblog

MAY 13, 2023

Just a quick post to invite you to register for a Balderton -hosted, public webinar on June 28th where Michael Lavner and I will discuss the SaaS Metrics That Matter in 2023. The point of the presentation is to discuss the metrics that matter now, given the change in the business and funding environment. Register here.

Metrics 117

Metrics SaaS Business 117

Kellblog

OCTOBER 10, 2023

Last month I spoke at SaaStr Annual 2023 on The Strategic Use and Abuse of SaaS Metrics (video here ). While the strategic use of metrics is key, poor tactical presentation of metrics can lead to anything from obsfucation to disaster. Don’t be a Smooth (metrics) Operator. Templates build trust.

Metrics 107

Metrics SaaS 107

SaaStr

SEPTEMBER 27, 2023

Given the massive downturn that started 18 months ago, many SaaS founders are nervous about what it takes to raise capital in SaaS in 2023 / 2024. Christoph Janz, General Partner of Point Nine Capital, shares what it takes to raise capital in SaaS, overall investment activity in 2023, and how to develop a convincing AI strategy.

AI 205

AI Underperforming Technical Team Cloud Strategy 205

SaaStr

FEBRUARY 9, 2023

One metric stood out to me I hadn’t seen presented before: just how many private SaaS companies (i.e., In the latest SaaStr Workshop Wednesday (sign up for FREE here ), Jessica Bartos of Salesforce Ventures did a great deep dive on the state of SaaS and venture in 2013. The full session is below and it’s a great watch.

SaaS 339

SaaS Startup Metrics Investment 339

Kellblog

SEPTEMBER 6, 2023

This is a quick post to share the slides from my SaaStr Annual 2023 presentation entitled The Strategic Use and Abuse of SaaS metrics. Kellogg Strategic Use and Abuse of SaaS Metrics from Dave Kellogg The post Slides From SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog.

Metrics 116

Metrics SaaS 116

SaaStr

JULY 17, 2024

with first customers launched in 2012, the metrics today are very strong: $480,000,000 in ARR Growing 34% (strong) 98% GRR (!) It built up speed then, and wrnt from $100m ARR in 2020 to $200m in 2021 and $300m in 2022 anf $450m in 2023! It’s SaaS for CFOs and financial operations, a large but somewhat under-discussed category.

Enterprise 318

Enterprise Scaling Revenue SaaS 318

Tom Tunguz

OCTOBER 25, 2022

Yesterday, at the Monte Carlo Impact Summit I shared my 9 Predictions for Data in 2023. Metrics layers will unify the data stack. The metric layer will become the single place metrics & features are defined, unifying the stack & potentially moving model serving & training into the database.

Data 167

Data Artificial Intelligence Machine Learning Software Engineering 167

Tom Tunguz

NOVEMBER 12, 2023

I realized It has been a decade since I’ve updated revenue-per-employee metrics. Company RPE 2013, $k RPE 2023, $k CAGR CRM 325 375 1.4% In 2023, these companies added about $37k in revenue per employee, but the range spans $18-71k. Today, that number is $470k for the basket of companies above, a 135% improvement.

Software Review 331

Software Review Trends Revenue Software 331

Kellblog

SEPTEMBER 19, 2023

Upgrade subscription The post Video of my SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog. Upgrade your subscription to get access to the rest of this post and other paid-subscriber only content.

Metrics 113

Metrics SaaS Payment Features Subscription 113

SaaStr

DECEMBER 23, 2023

So I think 2023 may mark The End of Customer Success as We Knew It. The Lack of Positive CS Outcomes in 2023 This compounded the change. The bottom line is almost everyone saw NRR fall in 2023 — the traditional metric of success for CS. What happened? At least 3 core changes: #1. And what about CSAT?

Customer Success 300

Customer Success AI Pricing Enterprise 300

SaaStr

MAY 17, 2023

So what’s that worth in 2023? ARR folks pic.twitter.com/2UlOfY37KS — Jason ✨Be Kind✨ Lemkin  (@jasonlk) May 11, 2023 5 Interesting Learnings: #1. That’s the theme of 2023 — efficiency. In 2023, everything, by contrast, has slowed down. Billion That's 1.3x

Scale 291

Scale Cloud Enterprise Trends 291

Clouded Judgement

MARCH 10, 2023

Growth Deceleration of Consumption Companies So far, 2023 guides have not been pretty for consumption software companies. Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. Revenue multiples are a shorthand valuation framework.

Cloud 244

Cloud Trends Payment Features Subscription 244

SaaStr

DECEMBER 20, 2023

jasonlk) December 19, 2023 5 Interesting Learnings: #1. Growing Almost 50% as Approaches $2B in ARR The exact growth rate is based on an The Information report from a few weeks ago, and it seems about right looking at their published metrics. That’s awfully impressive. Importantly, growth has accelerated this year.

AWS 307

AWS B2C Scaling AI 307

Clouded Judgement

FEBRUARY 10, 2023

” Were 2023 Software Estimates Already De-Risked To Start The Year? We’ve seen a number of companies report Q4 ‘22, and then guide for the full year 2023 (first look at 2023 guides, or the companies view on how the year will turn out). They guided 2023 1% above consensus. The primary reason (I think)?

Cloud 273

Cloud Software Review Technical Review Systems Review 273