SaaStr

FEBRUARY 26, 2025

But like many things my views have evolved "The Rise of CRO: The Challenges of Unchecked Growth" @davegerhardt + @jasonlk pic.twitter.com/VL3S6MAFOw — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) June 11, 2024 Three trends have fueled the rise of hiring COOs and CROs closer to $10m ARR than $50M ARR: Faster Growth.

Sales Hiring 210

Sales Hiring Startup Management SaaS 210

ChurnZero

JANUARY 6, 2025

“Over the past two years, every less-than-best practice in CS has been scrutinized: where it should live, how it should look, who owns what, writes ChurnZero CEO You Mon Tsang in the most recent Customer Success Leadership Study. ” So what 2025 customer success trends can we anticipate? Its a bumpy road to the top.”

Trends 52

Trends Customer Success Scale SaaS 52

Scytale

MARCH 12, 2025

In this article, we highlight the top 10 tech startup founders in the UK for 2025 (who you should be following if you arent already!), With many years of corporate leadership experience and a deep-rooted passion for sustainability, Tessa has become a prominent voice in the circular economy.

Startup 59

Startup Scale Cybersecurity AI Search 59

SaaStr

MARCH 12, 2025

And see everyone at 2025 SaaStr Annual, May 13-15 in SF Bay for 300+ more sessions, workshops, and braindates like this! About Dave Kellogg Dave Kellogg brings a rare combination of marketing and executive leadership experience to his analysis of SaaS businesses.

Sales Hiring 202

Sales Hiring Marketing Technical Review Underperforming Technical Team 202

Sales Hacker

NOVEMBER 29, 2024

Kim’s extensive background also includes leadership positions in Customer Success at renowned technology companies such as Adobe, Qlik, and Symantec. Prior to Klaviyo she was the Group Vice President of Customer Success at DocuSign, where she built and lead successful strategies that delivered key customer outcomes and results.

Investment 113

Investment Technical Review Development Team Review Scale 113

Sales Hacker

NOVEMBER 8, 2024

Examples include: Thought Leadership : Actively source and share opportunities for customers to showcase their expertise. Pete also authored Founding Sales , a startup sales handbook, and established Modern Sales, the nation’s largest community for sales operations, leadership, and enablement.

Scale 112

Scale Sales Recruiting Sales Hiring AI Search 112

BetterCloud

DECEMBER 18, 2024

Winter also means G2s quarterly reports are out, the G2 Winter 2025 reports are here and we have exciting news to share! BetterCloud is featured in 145 G2 Winter 2025 Grid Reports and named a Leader in SaaS Operations Management, SaaS Spend Management, Data Loss Prevention, and Cloud File Security. Eduardo R.,

Management 52

Management SaaS Government Operational efficiency. 52

Teamgate

APRIL 23, 2025

Explore the top sales leadership podcasts of 2025, offering insights on strategies, team culture, and CRM integration for sales professionals.

Leadership 52

Leadership Sales Strategy Management 52

Sales Hacker

MARCH 1, 2025

When evaluating a teams potential, these are key questions to ask: Is the leadership team world-class? Storytelling is core to leadership. Writer – named one of Business Insider’s top startups to bet your career on in 2025. Talent, decision-making, and execution all start with the people running the business.

Scale 67

Scale SaaS AI Search Sales Hiring 67

SaaStr

JANUARY 9, 2023

By 2025, more than half of the workforce will be made up of millennials and Gen Zs, with the innovative ideas they bring to the table. . Encourage your employees and top executives to create thought leadership content, particularly on LinkedIn, to help push themselves and the business forward. . Workforce distribution. User behavior.

Social Media 246

Social Media B2C Marketing B2B 246

Sales Hacker

DECEMBER 13, 2024

Kustomer, a SaaS startup navigating leadership changes, unexpectedly handed him the reins to both sales and customer experience/success. When it works best: High alignment between sales and customer success goals: If your sales and CS teams are already working closely together, consolidating leadership can further strengthen collaboration.

Scale 108

Scale Sales Hiring Acquisition Customer Success 108

BetterCloud

MARCH 17, 2025

That means if you dont include leadership from other departments, youre more likely to spend money on duplicate software solutions that waste money. Dont create your SaaS budget in a silo The chances that you need software that nobody else in your organization might use is almost certainly zero.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

FastSpring

MARCH 7, 2024

Implementing gender-responsive financing: Conflicts and rising prices may lead 75% of countries to cut public spending by 2025, negatively impacting women and their essential services. Immediate action is crucial to prevent over 342 million women and girls living in poverty by 2030.

Systems Review 158

Systems Review compliance Finance Leadership 158

Kalungi

DECEMBER 12, 2024

Discover the 5 best fractional CMO agencies for B2B SaaS in 2025. Find the right partner to drive predictable growth. Ready to scale? Contact Kalungi!

SaaS 59

SaaS B2B Scaling Leadership 59

Sales Hacker

SEPTEMBER 18, 2024

Mid-level roles like Managers, Directors, and Leadership positions tend to have the longest tenures (2.5 We’ll see how this sticks through to 2025. Higher-level roles like Managers, Directors, and Leadership positions tend to have longer tenures, generally hovering around 2.5 to 2 years). to 3 years.

Sales Hiring 124

Sales Hiring Scale Sales AI Search 124

Sales Hacker

DECEMBER 17, 2024

Discussed in this Episode: Learnings from each major company in Guy’s 20+ leadership career: Microsoft, Tradeweave (first employee and executive committee), Yahoo, Twitter, BrightRoll and Intellimize. So yeah, definitely bake that into your 2025 marketing strategy if it’s not already. So you are number one.

Scale 101

Scale Engineering Acquisition Scaling 101

ChurnZero

NOVEMBER 22, 2024

In fact, treating preventable churn as a professional development opportunity for CSMs is the mindset shift many CS leaders need going into 2025. Leadership continues to be impressed with the level of thought and strategy coming out of Outcomes Club sessions. Of course, churn is often more preventable than meets the eye. 

Churn 52

Churn Leadership Education Customer Success 52

SaaStr

JUNE 26, 2024

SaaStr founder and CEO Jason Lemkin shares his take on the current SaaS landscape midway through 2024 and what might be coming next in 2025 at the opener to this year’s SaaStr Europa. If B2C rebounded back in 2023, that means 2025 might be a little easier for a lot of folks in classic B2B. Just build. It’s a rocket ship.

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

ChurnZero

NOVEMBER 22, 2024

In fact, treating preventable churn as a professional development opportunity for CSMs is the mindset shift many CS leaders need going into 2025. Leadership continues to be impressed with the level of thought and strategy coming out of Outcomes Club sessions. Of course, churn is often more preventable than meets the eye. 

Churn 52

Churn Leadership Education Customer Success 52

SaaStr

NOVEMBER 6, 2024

On the last installment of Workshop Wednesday , where we bring you some of the best SaaStr speakers live with new content and to answer your questions live on Wednesdays— SaaStr CEO and Founder Jason Lemkin and Dave Kellogg, Executive in Residence at Balderton Capital share what really matters in SaaS for 2025. They want it fixed first.

Headcount 269

Headcount SaaS AI Pricing 269

ChurnZero

JUNE 28, 2024

Investing in your CSM’s career growth by helping them build their sales acumen will be vital, and will have a huge payoff going into 2025. Project leadership: The opportunity to lead in team projects is a great way to delegate and allow your CSMs to expand their leadership and project management expertise.

Travel 52

Travel Leadership Social Media Investment 52

ChurnZero

OCTOBER 6, 2023

We just wrapped up another vibrant and jam-packed BIG RYGthe essential customer success leadership conference. Kathy cited Gartner research predicting that 40% of customer-facing roles will be augmented by AI by 2025, as well as McKinsey research showing AI-driven automation could lead to 50% productivity gains in CS teams by that same year.

AI 52

AI ChatGPT Social Media Generative AI 52

Scytale

AUGUST 6, 2024

Leadership Involvement Top management needs to be more involved in supporting and promoting the security management system, making sure security is part of the organization’s culture and strategy. Companies that are certified against ISO 27001:2013 must align with ISO 27001:2022 version by October 31, 2025 at the absolute latest.

Technical Review 52

Technical Review Cybersecurity Systems Review Government 52

SaaStr

FEBRUARY 3, 2025

Jean Dwit (Chief Business Officer at Stripe) and Lindsay Scrace (COO at Checker) have done it multiple times at companies like Google Cloud, Stripe, and Checker. You have to go all in.” The Enterprise Pricing Journey Is All About Unbundling Stripe learned this the hard way.

Scale 272

Scale SMB Enterprise Enterprise readiness 272

Mucker Capital

OCTOBER 22, 2018

In 2016, they launched their second company together: InvolveSoft, a a SaaS platform that allows companies to streamline employee engagement programs such as volunteering events, team activities, leadership and training courses, as well as diversity and inclusion modules. By 2025, 75 percent of the world’s workforce will be millennials.

Interviewing 40

Interviewing Consulting Social Media Government 40

Chart Mogul

DECEMBER 12, 2024

What will 2025 bring? So, what might 2025 bring? The 2025 (new and improved) SaaS resurgence Nick Franklin , Founder and CEO of ChartMogul 2025 will mark SaaSs resurgence. Prove ROI or suffer Philipp Wolf , CEO of Custify In 2025, SaaS will see a reckoning: providers will be forced to prove ROI or face churn.

Fractional VPE 40

Fractional VPE Software Review SaaS Part-Time VPE 40

Sales Hacker

DECEMBER 6, 2024

Under product leadership, CS gains a deeper understanding of customers and can focus on reinforcing value through the product experience itself. Theres always nuance in organizational structures, influenced by factors like leadership dynamics, individual leadership skills, and go-to-market strategies.

Customer Success 109

Customer Success Technical Advisors Sales Hiring Scale 109

SaaStr

FEBRUARY 5, 2025

Role of a CTO and Technology Leadership As a CTO, having deep knowledge of technology is crucial, especially as the team scales, but it’s also important to be a good manager and balance technical expertise with people management skills.

New CTO 167

New CTO CTO Artificial Intelligence SMB 167

Sales Hacker

JANUARY 7, 2025

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. New year, time to take back control – 2025 is the year of inbox zero. What’s your outlook for 2025? There seems like hope.

Outsourcing Services 117

Outsourcing Services Scale Outsourced Development AWS 117

Sales Hacker

JANUARY 28, 2025

You know, the thought leadership around cloud computing, cloud computing really in, you know, 15 years ago or so had really kind of just crossed the chasm and hit the mainstream market. But why didn’t these companies that were in these leadership positions, like. And there was a flock to enterprise SaaS and cloud computing.

Sales Hiring 101

Sales Hiring AI Scale Cloud 101

Sales Hacker

SEPTEMBER 27, 2022

Gartner predicts that by 2025, 50% of all enterprise B2B sales technology will include digital sales rooms. When new leadership comes in and has a particular point of view in terms of how to pay the salespeople. For salespeople who are trending between 80 and 99% of goal, leadership views these people as doing pretty well.

Compensation 103

Compensation Sales Recruiting Underperforming Technical Team Forecasting 103

Sales Hacker

OCTOBER 21, 2019

There I transitioned into sales leadership. My goal right now is to have 300,000 NAWSP members by 2025. My greatest achievement has been promoting 67 different people into leadership. . I’ve been in sales for 20+ years between sales leadership and sales training leadership. Nootropics. Heather Cange. My children.

Sales Recruiting 99

Sales Recruiting Scale Sales Hiring VP of Engineering 99

Andreessen Horowitz

SEPTEMBER 25, 2023

And in 2025, we’re going to see models on the order of several billion, perhaps even $10B. We always have debates among the leadership team. By all accounts—I won’t give exact numbers—the most expensive models made today cost about $100M, plus or minus a factor of 2. Those numbers add up.

AI Search 125

AI Search AI Scale Scaling 125

SaaStr

APRIL 21, 2025

SaaStr Annual 2025 is not just another SaaS eventits the largest gathering of SaaS, Cloud, and AI founders in the world , and this year, were taking it to the next level with the second year of our VIP Summits. The Lineup: Whats Happening at SaaStr Annual 2025 1. Why It Matters : Revenue leadership is the backbone of SaaS growth.

Scale 189

Scale Finance AI B2B 189

SaaStr

JANUARY 27, 2025

His 15-year journey in sales and revenue leadership has culminated in a systematic approach to revenue operations that can transform chaotic startup environments into predictable growth engines. And of course, subscribe to Kyle’s new Revenue Leadership Podcast in partnership with Pavilion for weekly deep dives on these topics!)

Scale 247

Scale Scaling Systems Review Leadership 247

Buffer Resources

JANUARY 30, 2025

This checklist is your blueprint for momentum in 2025. Define your goals for 2025 If you don’t know what you’re aiming for, you’ll waste time posting without purpose. Whether it’s the first week of January or the last day of October, the best time to get your social media on track is right now.

Social Media 97

Social Media AI Scale Trends 97

SaaStr

FEBRUARY 18, 2025

The Bar is Higher Than Ever – Here’s What You Need If you’re thinking about an IPO in 2025/2026, you’ll need some serious metrics. That’s a pretty exclusive club! But what makes these companies special enough to make the cut? The days of going public with $50-100M in ARR are long gone.

Data 202

Data Forecasting Leadership Government 202