Sales Hacker

MARCH 29, 2021

Building the right partner tech stack can dramatically increase the revenue flowing from your partners, even if your partnership team is small. The growing role of partnerships in driving revenue. Businesses are continuing to streamline their purchasing. Processing and remitting payments.

Payments 113

Payments SaaS Payments Payment Solutions Payment Services 113

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

Tom Tunguz

SEPTEMBER 18, 2016

How fast could a SaaS business grow on paid acquisition? If the business decided today to sprint and acquire as many customers as possible? on the balance dedicated to customer acquisition. Assume zero net churn and no impact of the crush of new customers on sales or support. Up Front 4.0

Acquisition 113

Acquisition Startup Sales Hiring Payments 113

The Angel VC

MARCH 23, 2016

As I wrote in the original post: It's a simple plan for an early-stage SaaS startup with a low-touch sales model – a company which markets a SaaS solution via its website, offers a 30 day free trial, gets most of its trial users organically and through online marketing and converts them into paying customer with very little human interaction.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

ChurnZero

APRIL 25, 2025

Customer teams have more data at their fingertips than ever before. And the shift to better integrate CS and sales is well underway. What do our CS leaders and teams do with mountains of historical, behavioral, and customer journey data? Here are just a few examples: Communicating (and integrating) across departments.

Forecasting 52

Forecasting Customer Success Payments Data 52

User Pilot

NOVEMBER 7, 2024

Increase conversion rates : Interactive demos get customers to test out your product’s features and fast-track the likelihood of product adoption. For instance, the spend management platform Pleo saw a 10X increase in conversion rates after implementing interactive demos. Gather deep customer insights with Userpilot.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

How To Buy Saas

DECEMBER 20, 2024

So let us first understand the unique factors that affect SaaS accounting: Revenue Recognition: SaaS revenue depends on the subscription model, and the recurring nature of the income stream can create complexities in revenue recognition compared to traditional businesses.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

FastSpring

JUNE 22, 2022

Provide confirmation on the following information on your checkout page: The customer’s information Shipping details Billing details Order number for tracking Price and payment information. By providing that information in an easy, clear-to-read format, customers can verify the information they need to continue with their purchase.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

FastSpring

MARCH 15, 2021

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Why Shift to a Subscription Revenue Model. Reliable and Consistent Revenue Stream.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

FastSpring

DECEMBER 7, 2023

“This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions. As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Stax

DECEMBER 6, 2024

Worldpay stands as a leading global payments company, offering a comprehensive suite of payment processing solutions to merchants and financial institutions across the globe. With a robust presence in over 146 countries, Worldpay is equipped with a team of seasoned experts who bring extensive experience in the payments industry.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Baremetrics

OCTOBER 10, 2021

It is not enough to just get as many eyes on your site as possible (although that is nice)—you need to get those visitors with needs that your platform meets. To do this right, you’ll need to really define your ideal customer profile (ICP). Engage: Next, you want to show that you both understand their business and offer value to them.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Stax

FEBRUARY 19, 2024

To achieve this, vertical SaaS products bring in experts from niche markets to develop industry-specific features, ensure compliance with industry standards or regulations, and integrate with key business platforms that are standard within that industry. What is Horizontal SaaS? Consider the following.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Acquisition Payment Solutions 105

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Sentiment data reveals how customers feel towards the product or brand, guiding satisfaction efforts. Technographic details on devices and platforms used to ensure compatibility and support across technologies.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

FastSpring

FEBRUARY 20, 2019

Maybe you’re unsure if your software company should outsource your ecommerce operations to a full-service platform, such as FastSpring, or just stick with a basic payment service? To help you make an informed decision, we’re providing a detailed comparison of full-service platforms vs. basic payment services.

Payment Methods 79

Payment Methods Outsourcing Services Payment Services Payment Solutions 79

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this?

Acquisition 52

Acquisition Retention Payments SaaS Payments 52

User Pilot

APRIL 15, 2024

TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Benefits of addressing customer pain points: Improved customer experience. Better customer support. Generic support without any personalization.

Communication 105

Communication SaaS Payments Payment Methods Payment Solutions 105

Natalia Luneva

APRIL 24, 2025

This article delves into the nuances of Stripe Connect, its features, and the array of alternatives available that cater to different business requirements. Stripe Connect is a comprehensive payment processing solution designed to cater to the unique needs of platforms and marketplaces. What is Stripe Connect?

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

Baremetrics

DECEMBER 18, 2019

survey User Churn and Revenue Churn Quick Ratio. Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn, and Eventbrite benchmarked nearly a hundred startups with his customer development survey. strong acquisition and retention) almost always exceeded that threshold. Educate and teach customers with content.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

yoursales

JANUARY 28, 2022

With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Scroll to the right in the table below and filter for integrations to find what works for you. Drive Revenue. Terminus - Account-Based Marketing Platform for Quality Growth. Account Based Selling. Grow Your Pipeline.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

User Pilot

JULY 27, 2023

Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period. A higher revenue growth rate generally indicates positive business performance. A lower MTTR indicates a more efficient incident response and resolution process.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

MAY 8, 2024

Satisfying customer needs is essential for retention and loyalty. It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Increase revenue growth. Map out each stage in the customer journey. Funnel analysis allows you to: Measure company performance.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Baremetrics

NOVEMBER 9, 2021

Churn Rate Churn rate basically defines the long-term trajectory of a business. Low churn allows recurring revenue to grow, improves growth rate, and reduces the risk of long-term value loss. The amount of annual revenue your business generates will determine which formula to use. Table of Contents. Why Would You Sell?

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

User Pilot

JUNE 28, 2023

Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue. However, the company was facing a major issue: new members weren’t uploading their CVs to the platform. Get a demo now! Source: Osano.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

FastSpring

APRIL 1, 2021

Because the ultimate goal of using free trials for acquisition is to increase the number of paid users, your program’s success is based on looking at how often people upgrade from a free plan to a paid one. It is a concrete way to optimize customer acquisition. What does “Free Trial Conversion Rate” mean? Types of Free Trials.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

The Marketing & Growth Hacking Publication

FEBRUARY 3, 2019

billion in online revenue compared to just $57 million in 2011. For this you will need to pick the right platform. It’s roughly 7 times more expensive to acquire a new customer than to retain an existing one. This Top-10 list of subscription eCommerce platforms are arguably providing the best value-for-money right now.

Payment Methods 40

Payment Methods Payments Payment Features Subscription 40

User Pilot

MARCH 25, 2024

Understanding and limiting customer churn improves customer loyalty and the customer’s lifetime value. Because it improves your business’ profitability, understanding and reducing churn also gives you a better customer acquisition cost to customer lifetime value (CAC: CLV) ratio.

Underperforming Technical Team 104

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 104

Tom Tunguz

SEPTEMBER 21, 2014

Customers pay a fee for the software up-front, in addition to an annual maintenance fee of about 20-25%. To offset the mostly one-time payment from customers, Tableau employs a land-and-expand strategy. The company went public in 2013 and we’ll use data from their S-1 through 2013 to benchmark the business.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Andreessen Horowitz

AUGUST 30, 2023

Popularized by Michael Milken at Drexel Burnham Lambert, the invention wasn’t all that complicated: issue bonds with very high interest rates and correspondingly high risk, and use that capital to finance the wholesale acquisition of mismanaged, inefficient, and sclerotic companies. billion, against almost $2.8

VP of Engineering 91

VP of Engineering AI Payment Methods Generative AI 91

User Pilot

AUGUST 15, 2023

Go-to-market and pricing strategies that detail your marketing plan and preferred sales process. KPIs like customer acquisition cost , trial-to-paid conversion rate , customer engagement score , etc. Finally, you must analyze customers’ in-app activities after launch to drive retention. for measuring success.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. Due to this style, the customers that we converted were very loyal.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

ProfitWell

OCTOBER 30, 2019

To help you build a proactive churn management system that boosts revenue and keeps your customer base happy, let’s take a closer look at what proactive churn management looks like for SaaS companies and how to get started. We’re all addicted to acquisition-based growth. That’s what customer support platform Groove did.

Churn 72

Churn Management SaaS Payments Strategy 72

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. How do we make them feel part of the team and integrate them? Companies tend to stick around. It’s crazy.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

ProfitWell

SEPTEMBER 10, 2020

SaaS revenue is expected to reach $143.7 Running your own server to handle your customer's valuable data requires a huge investment to match the same level of security and reliability that comes baked into services like Amazon AWS and Microsoft Azure cloud. As such, many SaaS businesses are opting for the latter.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. It’s the engine that drives revenue predictability and customer relationships.

Payment Features 52

Payment Features Subscription Payment Services Payments 52