Tom Tunguz

JANUARY 3, 2018

That cash could be used for dividends, share buy backs and acquisitions. Several landscape altering SaaS acquisitions will come to fruition because of cash availability from repatriation and because there are enough public SaaS companies at scale to add material revenue and market cap to buyers. Machine learning fades as a buzzword.

SaaS Payments 203

SaaS Payments Scale Blockchain Artificial Intelligence 203

Neil Patel

NOVEMBER 9, 2020

Micro startup acquisitions. But before we dive into that, we need to look into what micro startup acquisitions are and why you need to sit up and take notice. Micro Startup Acquisitions: What Are They, and Why Should I Care? Micro Startup Acquisition Trends. That’s an expensive mistake if you make the wrong investment.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

SaaStr

NOVEMBER 8, 2022

Most of you are familiar with the customer life cycle, including customer acquisition, onboarding, adoption, cross-selling and upselling, and retention. . Wang weaves together the narrative of the customer life cycle and employee life cycle, where many common threads exist — customer acquisition is similar to talent acquisition.

Underperforming Technical Team 246

Underperforming Technical Team Technical Review Acquisition Company Culture 246

Tom Tunguz

DECEMBER 18, 2018

The recent seasickness in the public markets forces most CEOs adopt a more conservative approach to acquisitions. Facing large swings in valuation, these leaders may struggle to advocate and articulate that large acquisitions are accretive and will be immediately rewarded by share appreciation after an acquisition. To an extent.

Blockchain 208

Blockchain Technical Review Artificial Intelligence Machine Learning 208

Tom Tunguz

AUGUST 29, 2013

In short, these networks are huge user funnels and money-making machines. To achieve this scale, these mobile social networks offer cost-effective customer acquisition by combining two network effects: user data aggregation and ad targeting data learning. Facebook’s mobile revenue will reach $2.5B

Mobile 100

Mobile Acquisition Artificial Intelligence Machine Learning 100

Sales Hacker

FEBRUARY 7, 2025

Scaling Operations: As the customer base grows, the company refines its pricing strategy to optimize customer acquisition costs and lifetime value. It specializes in creating personalized shopping experiences for customers by leveraging machine learning and AI technologies.

Pricing 113

Pricing Scale SaaS Technical Review 113

Tom Tunguz

AUGUST 22, 2017

Next-generation machine learning tools are also available by API and improving all the time. Second, the customer acquisition playbook is well known. Third, the costs of customer acquisition have risen. Response rates are declining, depressing conversion rates, and raising the cost of customer acquisition.

Scale 189

Scale SaaS Venture Capital Artificial Intelligence 189

SaaStr

AUGUST 27, 2024

Rupa is a lab platform for doctors to order lab tests, and Koby took the company from $20M to hundreds of millions in equity and scaled Rupa’s user acquisition by 4000% in 3.5 The key learnings here are: Performance Max has gotten really good. Google has been working on its machine learning, and it’s working.

Scale 290

Scale AI Search Sales Hiring Social Media 290

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. I’m Sameer Dholakia, CEO of now Twilio SendGrid as of Friday after our completed acquisition.

Scale 159

Scale Acquisition Scaling Sales Hiring 159

Intercom, Inc.

MARCH 27, 2018

Investing in machine learning to make automation personal at scale. Intercom is focused on solving communication problems across the customer lifecycle for internet businesses – from acquisition, to engagement, to retention, we sell to sales, marketing, and support teams. I studied artificial intelligence in college in 2004.

Artificial Intelligence 224

Artificial Intelligence Scale Machine Learning Technology 224

Intercom, Inc.

FEBRUARY 28, 2018

He helped bring the company public and later through its acquisition for $3.5B. In London, our newest office , we’re assembling an all-star team focused on developing our machine learning capabilities, building on top of our bot Operator and on building one of our newest core applications, Articles. Interested?

Scale 195

Scale Sales Hiring CTO Engineering 195

Sales Hacker

OCTOBER 19, 2018

To many who have used both products, this was a no-brainer and a welcomed acquisition. Beyond the obvious though, this is an important acquisition which signals and reinforces other trends for the sales industry: RELATED: Artificial Intelligence: The Sales Renaissance is Here. We already had sales-channel saturation.

Acquisition 74

Acquisition Technical Review Artificial Intelligence Sales 74

Sales Hacker

FEBRUARY 11, 2019

A few months ago we wrote about Zoominfo’s acquisition of Datanyze in an effort to strengthen its sales intelligence engine. Other wrenches include GDPR threatening the legality of how certain databases are built and executed on, AI and machine learning models replacing certain human functions at the top of the funnel, and more.

Acquisition 67

Acquisition Technical Review Artificial Intelligence Machine Learning 67

User Pilot

JUNE 17, 2024

TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services. TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services. Let’s get started!

Acquisition 52

Acquisition Artificial Intelligence Scale Social Media 52

Tom Tunguz

JULY 13, 2014

We’ve just seen one of the first acquisitions in the category with RelateIQ*, but I believe we will see many, many more for a few reasons. This differentiation is made possible because tens of thousands of customers already store the data required to feed machine learning algorithms in the cloud.

Scale 100

Scale Artificial Intelligence Machine Learning SaaS 100

Intercom, Inc.

JUNE 23, 2020

Churn increases as customers switch to these forward thinking competitors, who use these same technologies to increase customer acquisition. For example, by using machine learning technology to predict when the question will be asked, support teams can provide answers in their product before the question is asked.

Customer Support 245

Customer Support Scale Underperforming Technical Team Scaling 245

Totango

JUNE 28, 2018

Today, we are very excited to announce the expansion of our Product and Engineering teams through the acquisition of Personity.ai. This acquisition allows Totango to extend its product leadership in enterprise Customer Success by delivering innovation faster to customers.

Artificial Intelligence 98

Artificial Intelligence Machine Learning Innovation Acquisition 98

User Pilot

JUNE 12, 2024

Understanding the salary landscape for user acquisition specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A user acquisition specialist is a marketing professional focused on attracting and converting new users for a company’s products or services.

Acquisition 52

Acquisition Artificial Intelligence Social Media Data Analysis 52

User Pilot

SEPTEMBER 19, 2023

A churn model works by passing previous customer data through a machine learning model to identify the connections between features and targets and make predictions about new customers. Understanding the churn prediction model A churn prediction model is a machine learning model that predicts whether a customer will likely churn.

Churn 105

Churn Artificial Intelligence Machine Learning Data Analysis 105

The SaaS Garage

SEPTEMBER 13, 2022

Founded in 2013, riskmethods ’ software as a service (SaaS) solution harnesses cutting-edge artificial intelligence (AI), big data and machine learning to protect its customers’ supply chain networks. The planned acquisition of riskmethods further demonstrates our commitment to helping Sphera expand their operational ESG solutions.”

Artificial Intelligence 98

Artificial Intelligence Software Machine Learning Management 98

Blulogix

JANUARY 7, 2025

Billing Automation and Industry Consolidation The subscription economy is experiencing a wave of consolidation , with mergers and acquisitions creating larger, more dominant players. Technological Advancements: AI and machine learning are enhancing billing platforms, enabling predictive analytics and personalized billing experiences.

Payment Features 52

Payment Features Scale Operational efficiency. AI Search 52

User Pilot

MAY 27, 2024

Additionally, modern no-code tools use machine learning algorithms to process qualitative raw data. Amplitude uses machine learning models to help you predict user actions and behavior trends. You can use it to monitor website traffic trends and identify top-performing acquisition channels. Funnel data analysis.

Artificial Intelligence 104

Artificial Intelligence Machine Learning Data Analysis Pricing 104

Intercom, Inc.

FEBRUARY 13, 2020

If you’re a performance marketer, we’ve seen some really cool workflows that aggregate all the different performance data from Google AdWords, Facebook, LinkedIn – all the acquisition channels – and brings that into a BI [business intelligence] dashboard. Alex contends that anyone can do the same.

Scale 181

Scale Marketing AWS Machine Learning 181

User Pilot

JUNE 28, 2024

Embarking on a career as a user acquisition specialist involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful user acquisition specialist. Let’s dive in!

Acquisition 52

Acquisition Scale Artificial Intelligence Data Analysis 52

User Pilot

JULY 22, 2024

Business analytics can be used to analyze the effectiveness of marketing campaigns by analyzing the acquisition costs of different strategies and identifying the best-converting ones. Machine learning : The platform offers a comprehensive suite of machine learning algorithms for tasks like classification, clustering, and regression.

Business 104

Business SaaS Artificial Intelligence Machine Learning 104

Tom Tunguz

MARCH 21, 2013

Third, machine learning technologies make magical experiences possible like priority inbox or Google Now. First, alternate customer acquisition techniques are required. Only now, after using these cloned applications for a while, do we understand how email, phone, calendar, etc should evolve.

Mobile 100

Mobile Artificial Intelligence Machine Learning Startup 100

Baremetrics

FEBRUARY 28, 2022

Machine learning on Google, for instance, is unlocked at 30 conversations a month. If you do decide to use machine learning, this portfolio system will also allow you to feed in germaine elements from previous campaigns. There are many drawbacks to using automation, however. You can course correct at any point as you go.

Scale 105

Scale SaaS Artificial Intelligence Machine Learning 105

Tom Tunguz

JULY 14, 2013

The company is able to recoup its cost of customer acquisition, be it online marketing or inside/outside sales, in less than a year. Competition increases customer acquisition costs and increases sales complexity. Not every company has ML expertise. Characteristic 3: Finances Its Own Growth. Characteristic 4: Efficient Sales Model.

Sales Hiring 100

Sales Hiring Venture Capital SaaS Artificial Intelligence 100

Tom Tunguz

JUNE 20, 2016

Subverting those incumbents is going to require a meaningfully better product or substantially more effective customer acquisition channel. Machine learning in SaaS is nascent. We haven’t really seen a discontinuity of the magnitude SaaS presented to server/client, yet. Chat bots, too, are early.

Venture Capital 100

Venture Capital SaaS Artificial Intelligence Machine Learning 100

InsightSquared

OCTOBER 3, 2019

The acquisition solidifies InsightSquared’s position as the vendor of choice for revenue operations professionals who want to equip go-to-market teams with a suite of integrated tools to help businesses make better decisions to drive predictable growth. BOSTON — Oct.

Revenue 22

Revenue Artificial Intelligence Machine Learning Forecasting 22

Neil Patel

DECEMBER 31, 2021

Personalized ads offer higher click-through rates, lower cost per acquisition (CPA) , and provide a better customer experience because they will see exactly what they want to see when browsing your site or searching on Google. Search engines like Google offer machine learning to make it easier to create more personalized ads.

AI Search 114

AI Search Advertising Artificial Intelligence Machine Learning 114

Intercom, Inc.

JANUARY 24, 2019

Machine learning can get the right message or recommendation out in a responsive way – not just from the customer’s next best action, but from the sales perspective, too. We incubated a cohort early on in the genesis of Einstein, and where we thought AI and machine learning was going to be used has changed.

Scale 151

Scale Artificial Intelligence Machine Learning Technical Review 151

Unbounce

MAY 19, 2021

We’re already using our machine learning model to provide actionable, data-backed insights to help you optimize your content (like those in the Conversion Benchmark Report ). With our acquisition of Snazzy AI, these sorts of features are in development. (You can even try it for free right now.). This isn’t a pipe dream.

AI 136

AI Artificial Intelligence Machine Learning Benchmarks 136

Sales Hacker

NOVEMBER 16, 2021

Automated lead generation is about using tools which are powered by AI and machine learning to create lead generation systems across all your inbound and outbound channels. LeadGenius is an all-in-one view with data acquisition automation. Machine learning and automated bid optimizer. Import data from CSV.

Scale 127

Scale Outsourcing Services Artificial Intelligence Machine Learning 127

Intercom, Inc.

JULY 19, 2021

Improved customer acquisition (54%). And with clever machine learning and AI, you can leverage this to quickly and effortlessly surface topics that customers have questions about or are experiencing confusion around. Increased business efficiency (58%). Enhanced customer satisfaction (58%). Increased ROI (54%).

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

Tom Tunguz

NOVEMBER 6, 2016

An equally competitive category to sales, marketing has seen some consolidation this year with the acquisitions of Marketo and Constant Contact, among others. The exuberant acquisition environment should enable some early-stage companies to menace their incumbents and take share, as those behemoths are distracted by M&A.

Artificial Intelligence 100

Artificial Intelligence Trends Marketing SaaS 100

SaaStr

SEPTEMBER 13, 2020

You can also find your second act inorganically via acquisition as Twilio did with SendGrid. What we’ve built is this core AI machine learning engine that takes literally millions and millions of unique sources so that we can deliver 95% accuracy to our clients. You changed the name to ZoomInfo after that acquisition.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235