SaaStr

SEPTEMBER 3, 2019

There’s a little bit of work to do still, but you know, tonight the title of my talk is how to make user acquisition practically free. You had town car services before. What people are really looking for is income mobility. Who has heard of Lambda School, out of curiosity? Can I make it through this rough patch in my life?

Acquisition 171

Acquisition Software Review Payment Methods Marketplace as a Service 171

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. From multiple acquisitions to leadership changes, the company has continuously evolved.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

FastSpring

JUNE 22, 2022

Provide confirmation on the following information on your checkout page: The customer’s information Shipping details Billing details Order number for tracking Price and payment information. Just make sure the submit payment button is easy to find at the journey’s end. The number of pages can, however, vary based on product type.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

User Pilot

NOVEMBER 30, 2023

Step 1: Define your conversion points There are several conversion points in SaaS, each action bringing users closer to being paid customers or loyal users of your premium plans. Rushing to perform CRO audits without proper planning or a good strategy can skew your data and make you jump to the wrong conclusions. Feature tagging on Userpilot.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services Payment Features SaaS Payments Payment Services 68

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

Audacix

SEPTEMBER 15, 2020

The two most commonly cited reasons by CTOs, software engineering managers and SaaS executives for not conducting penetration tests on their cloud software and mobile apps are: We've never been hacked - why would we spend on penetration testing? Penetration testing is too expensive, I can't afford it. But it's never that simple.

Payment Solutions 84

Payment Solutions Mobile SaaS Payments Payment Services 84

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. Incorrect payment details can lead to one of the unspoken reasons behind customer losses in the SaaS industry—involuntary churn.

Payments 97

Payments SaaS Payments Payment Features Revenue 97

User Pilot

FEBRUARY 28, 2024

helps with high-touch marketing through social media campaigns and gives insights to improve the buying process. GetResponse enables email campaign tracking and simplifies connecting with potential customers. Heap is the best tool to optimize user journeys for mobile users. A funnel refers to any journey that users take in SaaS.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. The operations of a business including sales tax, VAT filings, billing, order processing, and online payments.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. Really, cloud absorbs hardware, software and services. You can also find your second act inorganically via acquisition as Twilio did with SendGrid.

Sales Hiring 233

Sales Hiring Scale Payments Cloud 233

Baremetrics

MARCH 16, 2021

Facilitating Business Growth : The collection and organization of relevant growth metrics and key insights are important for any kind of business. The tool can be integrated with an array of payment platforms and is highly user-friendly. 2 Important Growth Analytics Tools for Your Business 1. Baremetrics 2. Google Analytics 3.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Facilitation 96

User Pilot

APRIL 18, 2024

As most traffic comes from mobile users and they have a lower tolerance for poor UX/UI , optimize your pages for mobile devices. In SaaS, getting users to value quickly matters a lot, so invest in onboarding and self-service support. Here’s an example of our blog post about funnel reports in SaaS.

Payment Methods 105

Payment Methods Marketing SaaS Payments Payments 105

User Pilot

JANUARY 19, 2022

This link allows you to convert and send Userpilot flows and their associated data to a format compatible with other products and services. Enable Userpilot integrations in one click directly from your dashboard with: Segment , Amplitude , Google Analytics , Google Tag Manager, Heap, Intercom , Kissmetrics, Mixpanel.

Payments 98

Payments Technical Review SaaS Payments Payment Solutions 98

Baremetrics

AUGUST 18, 2021

Invoicing is a sales process where a seller issues a commercial document to a buyer requesting payment. This document shows all products and services rendered, the payment owed, and the contact details of both the buyer and the seller. Invoicing can be done for both recurring and one-time payments.

Payment Features 83

Payment Features SaaS Payments Payment Methods Payments 83

ProfitWell

NOVEMBER 26, 2019

And SaaS analytics play a crucial part. Find out why SaaS analytics are important, which to track, and which tools are best for your subscription business. What are SaaS Analytics? SaaS analytics are analytics specific to the SaaS subscription industry. What are SaaS Analytics? Uncover churn.

SaaS Payments 85

SaaS Payments Payment Features Subscription Technical Review 85

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Chart Mogul

MARCH 16, 2018

How do you measure mobile app monetization in the context of subscription revenue? Historically, mobile app monetization has largely been about scaling and optimizing ad revenue from in-app purchases (IAP). Customer lifetime value (LTV) is one of the most critical metrics in the mobile app monetization business.

Payments 49

Payments Mobile Payment Solutions Subscription 49

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers. Buyer Enablement.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Audacix

SEPTEMBER 15, 2020

The two most commonly cited reasons by CTOs, software engineering managers and SaaS executives for not conducting penetration tests on their cloud software and mobile apps are: We've never been hacked - why would we spend on penetration testing? Penetration testing is too expensive, I can't afford it. But it's never that simple.

Payment Solutions 52

Payment Solutions Mobile SaaS Payments Payment Services 52

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Natalia Luneva

APRIL 24, 2025

Stripe Connect is a comprehensive payment processing solution designed to cater to the unique needs of platforms and marketplaces. As a part of the broader Stripe suite, it facilitates digital transactions and enables businesses to accept credit card payments and manage complex money flows. What is Stripe Connect?

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. This is a mobile solution for SMB’s to send an invoice and get paid. What I love about SaaS as a product person is that it’s a longterm value exchange. Want to see more content like this?

Payments 111

Payments Pricing Compensation Scale 111

User Pilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. It helps you gain actionable insights into your customers' behavior – enabling you to create meaningful experiences for your users, identify opportunities for product growth and development, and fix pain points in the user journey.

Product Marketing 98

Product Marketing Payment Solutions SaaS Payments Software Review 98

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Chart Mogul

DECEMBER 20, 2019

We also updated our popular SaaS Metrics Refresher email course. After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business. Q2 (April-June). Q3 (July-September).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

Chart Mogul

DECEMBER 20, 2019

We also updated our popular SaaS Metrics Refresher email course. After enabling our customers to bring in data from the App Store, the Google Play integration completed our mobile analytics suite and allowed customers running mobile apps to get a complete picture of their business. Q2 (April-June). Q3 (July-September).

Technical Review 52

Technical Review Payment Methods SaaS Payments Payments 52

BrightBack

AUGUST 19, 2019

Subscription businesses can't survive on acquisition alone. It's critical for companies to place just as much emphasis on retention as they do on acquisition. Most companies are all in when it comes to acquisition. This means changing the way we sell products and the customer-facing leaders we hire and aligning to a churn goal.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

Chart Mogul

DECEMBER 14, 2017

Every SaaS will feel the pressure to scale, whether upmarket or abroad. To start, you could move your SaaS upmarket — go after bigger fish, the higher-value customers who will amplify your recurring revenue. For early and mid-stage SaaS companies, the desire (or pressure) to scale can drive the business into international territory.

Outsourcing Services 40

Outsourcing Services SaaS Payments SaaS Scale 40

Unbounce

MAY 6, 2024

Your USP is the sizzle—the product or service you’re selling is the steak. They stick around because of a powerful above-the-fold section and love what they see about your product or service. He’s a self-proclaimed spreadsheet nerd by day, volunteer soccer coach on weekends, and wannabe fantasy football expert every fall.

Payment Methods 59

Payment Methods Strategy Payment Services SaaS Payments 59

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Chart Mogul

FEBRUARY 14, 2018

Growing user expectations is one of the key factors behind the success of SaaS and subscription businesses. Businesses and consumers alike want outstanding services that are convenient and easy to use. They could go deep on their customers paying through Stripe, for instance, and optimize acquisition channels and pricing.

Payments 40

Payments Payment Solutions Data Customer Lifetime Value 40

OpenView Labs

APRIL 22, 2020

And major layoffs have been announced, even among SaaS companies recently touted as possible 2020 IPO candidates. Do you offer functionality that enables companies to successfully work remotely? Adopt more flexible payment terms and contract structures. Or do you integrate with any of the products that are currently booming?

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

How To Buy Saas

MARCH 14, 2024

From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. Highly customizable API helps businesses to provide communication services specially designed as per the customer’s needs.

Payments 52

Payments Payment Solutions Payment Methods Business 52

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SmartKarrot

JANUARY 28, 2022

The nation has produced 2,000 startups in the past decade, and a majority of these start-ups have been SaaS-driven. This has helped us come up with the list of the top 25 SaaS companies in Israel. Binah AI is one of a kind SaaS-based startup founded in Israel. To Communications Service Providers. Adaptive Shield.

SaaS Payments 10

SaaS Payments Payment Solutions Payment Methods Payment Services 10