Remove Acquisition Remove New CTO Remove Startup
article thumbnail

Startup Metrics

TechEmpower SaaS

When talking to startup founders or other innovators, we always ask questions to better understand their business as a core. One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? This isn’t a simple, first-cut acquisition pipeline!

Metrics 390
article thumbnail

Technical Review: A Trusted Look Under the Hood

TechEmpower SaaS

Common Signs You Need a Technical Review We’ve already mentioned the most common signs that you might need a technical review: Slow or late delivery: “I’ve authorized two new developers, and we’re still behind.” Are you preparing to expand, take your business in a new direction, or take on new partners? And what causes that?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

More of SaaStr’s Most Respected Leaders Awards List Revealed!

SaaStr

Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Dug Song founded Duo Security in 2019 and grew the company as CEO until it’s acquisition in October of 2018. Over the years, Dug has been an advisor to many startups from Mu Dynamics, Olark and Tech Brewery to Trace and Stratos Card.

article thumbnail

Is Seed the new Series A? (Video + Transcript)

SaaStr

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 182
article thumbnail

Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

article thumbnail

Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

article thumbnail

How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. If spending $20,000 meant 200 new customers, spending $25,000 would result in 250.

Startup 90