FastSpring

DECEMBER 22, 2020

We helped facilitate record growth for our customers. We experienced the strength and resiliency of the digital ecommerce economy. Many of their software solutions sold by our customers facilitate remote work environments, and most customers have expanded their customer bases meaningfully during the pandemic.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

FastSpring

JUNE 19, 2019

A lot of the findings are expected (there are more internet users than ever, and we’re becoming more obsessed with social media and ecommerce). We’re Personalizing Customer Experiences More Than Ever Before. But for those who have a smartphone, nearly a quarter are “almost constantly” online.

Payment Methods 104

Payment Methods Trends Payments Payment Services 104

Payrix

JANUARY 30, 2024

Storable , the leading provider of all-in-one software for the self-storage industry, has a vision for its payments solution that is reminiscent of the industry it serves. As John Durrett, General Manager of Payments for Storable, recently explained in a sit down with Payrix, Storable wants to make payments “invisible” for its customers.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

ProfitWell

JANUARY 17, 2020

Over the past decade, ecommerce subscription companies have doubled down on the subscription model to monetize their relationships with customers. But starting an ecommerce subscription service isn’t an easy task. What are ecommerce subscription companies? 4 popular types of ecommerce subscriptions. Let’s dive in.

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

Baremetrics

MARCH 16, 2021

Facilitating Business Growth : The collection and organization of relevant growth metrics and key insights are important for any kind of business. Choosing Business Strategies : Most businesses especially at the startup stage, tend to explore novel methods and strategies at different phases of their growth. Baremetrics 2. Crazy Egg 4.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Services 96

SaaStr

NOVEMBER 7, 2019

The idea for Stripe, I’m sure most of you know in the early days was to have just a few lines of code and lead developers accept payments in the apps and services. It was a distribution API in a very rudimentary form, and it allowed us to be present in other properties than our website.

Payments 171

Payments Merchant Services Payment Solutions Payment Services 171

Sales Hacker

MARCH 29, 2021

They have shifted their buying process even further online, only talking to vendors after they have already conducted significant research. As a result, more products are being discovered and sold through online marketplaces, like the Salesforce AppExchange and the AWS Marketplace. Processing and remitting payments.

Payments 113

Payments SaaS Payments Payment Solutions Payment Services 113

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

Stax

DECEMBER 4, 2023

For any merchant selling products or services online, it’s always a good idea to allow customers to make payments on their platform itself—instead of redirecting them to a third-party website or gateway. With the global economy moving online, corruption, fraud, trafficking, and other illicit activities continue to rise.

Merchant Services 88

Merchant Services Payment Services Payfac Technical Review 88

Baremetrics

MAY 7, 2019

After seriously considering an acquisition offer, Wistia decided to take on $17.3M Others maintain that bootstrapping can also include other self-funding options, which could also include personal savings, loans, credit cards, and income from a job, consulting, or extraneous product. Buffer spent $3.3 Choose your investors wisely.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Neil Patel

FEBRUARY 20, 2021

If the deal is successful, GoDaddy’s agent ensures an easy and safe payment process for you and facilitates the domain’s migration to your account. The service uses Escrow.com for payment processing protection and ensures you stay completely anonymous throughout the process. In other words, you get peace of mind.

Payment Services 144

Payment Services Payment Facilitation Payment Methods Payments 144

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. User retention rate measures long-term user engagement, calculated by adjusting end-period users for new acquisitions, and then dividing by start-period users. It supports MRR growth and provides consistent access to your users.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Intercom, Inc.

AUGUST 29, 2019

I worked with Jack Welch of GE for a couple of months to get his online MBA program off the ground, and when I started my first company way back in the day, Jack came to Boston to do one of his conferences. Now at around the 51st person that we’re bringing in, it just doesn’t seem that they have the same passion that we do for the business.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

CustomerSuccessBox

FEBRUARY 23, 2022

Customer Acquisition and Retention play a key role in keeping in touch. Customer acquisition is based on an established marketing strategy. If a visitor has gone through the conversion funnel of your website, try to keep him! Here both telephone and online e.g. handling e-mail or social media messages is important.

Acquisition 52

Acquisition Payment Methods Retention Payment Services 52

Intercom, Inc.

APRIL 4, 2019

Imagine you went into a retail store and started a conversation with a sales rep. First, selling payments is actually reasonably different from selling SAS. That’s because as an industry we are obsessed with acquisition. Creating an SDR/AE hybrid to increase sales velocity. He can help you from this point forward”.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

User Pilot

APRIL 3, 2024

Product-led innovation focuses on developing a personalized product that naturally attracts and retains customers. PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. User persona example.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Intercom, Inc.

JULY 23, 2020

As a self-taught designer who began his career as a freelancer, he worked his way up first at the advertising firm DDB before joining Apple’s marketing communications team and eventually becoming the Director of Design for Square, the digital payments company that went public at a valuation of $3.6 billion in 2015.

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

Valuize Consulting

NOVEMBER 25, 2024

Reconciling Financial Metrics with Established CS Metrics Some may wonder how these financial metrics align with established Customer Success indicators like Gross Revenue Retention (GRR) , Net Revenue Retention (NRR) , Cost to Serve , Gross Margin , and Customer Acquisition Cost (CAC). What is the business case for the initiative?

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

Natalia Luneva

APRIL 24, 2025

Stripe Connect is a comprehensive payment processing solution designed to cater to the unique needs of platforms and marketplaces. As a part of the broader Stripe suite, it facilitates digital transactions and enables businesses to accept credit card payments and manage complex money flows. What is Stripe Connect?

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

Software Platform Consulting

JUNE 25, 2019

It’s a story of how a small EDI player became an impressive company through acquisition and organic growth. “In the fiscal year ended March 31, 2018, we facilitated nearly 14 billion healthcare transactions and approximately $1 trillion in adjudicated claims. Every network entrepreneur should know this great story.

Healthcare 56

Healthcare Payments Payment Services Payment Solutions 56

Stax

FEBRUARY 19, 2024

Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education. This creates an intensely competitive landscape with a higher churn rate, but greater customer acquisition opportunities. Consider the following. What’s Next for Vertical and Horizontal SaaS Companies?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. As the price of your product increases, so does the customer acquisition cost. Let’s get right into it!

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98

User Pilot

MARCH 4, 2024

It can be making a purchase or signing up for a service, after their initial interaction with a website or app. Personalize experiences : Use data from initial interactions to provide a unique onboarding process. Facilitates scalability : Streamlined conversion processes are easier to manage at scale, supporting business growth.

SaaS Payments 101

SaaS Payments Payment Services Payment Solutions Payment Methods 101

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. Another advantage is that upfront payments usually entail larger discounts.

Payment Solutions 88

Payment Solutions Payments Software Review Enterprise 88

Subscription Flow

FEBRUARY 14, 2024

Manage your memberships: You may create forms that members can fill out online to sign up and submit their information straight into the CRM. Integrate to pay online: To accept one-time or recurring payments, you can use a variety of third-party payment solutions that are appropriate for the non-profit industry.

Payment Features 52

Payment Features Payment Solutions Payments SaaS Payments 52

Subscription Flow

OCTOBER 15, 2024

CAC (Customer Acquisition Cost) : The total cost a company spends in order to acquire a customer, including the marketing and sales costs. LTV:CAC : The ratio between the customer lifetime value and the customer acquisition cost. Moreover, the team must leverage personalization.

Payment Services 52

Payment Services Payments SaaS Payments Revenue 52

Subscription Flow

SEPTEMBER 13, 2024

Integration with NetSuite comes with a bundle of benefits for your business: Enhanced Communication NetSuite integration improves the communication flow from the business to its customers, partners and vendors, and makes the information acquisition quick. Get your customers billed, prorated, and charged automatically.

Payments 52

Payments Payment Features Payment Services Payment Solutions 52

Chargify

OCTOBER 21, 2020

Companies of all types—from startups to long-established global brands—have been able to successfully use subscriptions to facilitate a stream of open-ended, predictable revenue and offer customers the services they want without locking them into inflexible contracts. Customer Acquisition Cost. Why Establish an Analysis Framework.

Subscription 63

Subscription Payment Features Payment Services SaaS Payments 63

ProfitWell

MARCH 4, 2020

Podium rolls out payments to amp up customer interactivity. Podium , a Utah-based SaaS company focused on small business customer interactions, added payments technology to its product suite this week—ultimately allowing its users (the companies leveraging its software) to collect payments. This growth is insane.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payments 52

ProfitWell

OCTOBER 9, 2019

Every month you need to make sure recurring payments are being processed by your payment gateway and accepted by various merchant accounts. If you miss out on a one-time payment or recurring charge, that’s money you might not get back. Subscription management services bring together several payment and billing functions.

Payment Services 40

Payment Services Payment Features SaaS Payments Merchant Services 40

User Pilot

JANUARY 19, 2022

With our Userpilot integrations , we are simply facilitating links between our product and other apps (ones you most likely use daily!). Google Analytics (GA) is the creme de la crop for reporting and analyzing your site’s web traffic and lets you measure how users interact with each page of your website content.

Payments 98

Payments Technical Review SaaS Payments Payment Solutions 98

ProfitWell

MARCH 2, 2020

It relieves pressure on your acquisition team by optimizing the customer journey, builds retention efforts directly into the product, and makes it easy to showcase value at every touchpoint along the way. Easier customer acquisition. There are a number of different tools you can use to facilitate customer success.

Customer Success 72

Customer Success SaaS Payments Strategy Payment Services 72

Subscription Flow

MAY 22, 2024

More interestingly, however, a higher customer lifetime value also normally means that the company can cut costs on customer acquisition and redirect those resources elsewhere. Such an approach emboldens businesses to effectively tailor their approach and deliver personalized experiences to different segments of their customers.

Customer Lifetime Value 52

Customer Lifetime Value SaaS Payments Payment Services Technical Advisors 52

Sales Hacker

AUGUST 7, 2020

Sales Manager, SMB New Business Acquisition. Vice President of Payments Products UK. Personal Brand Strategist, Speaker and Founding Team Member. Head of Sales – SMB New Business Acquisition. Personal Branding & Social Selling Specialist. Executive Consultant and Facilitator. Goose & Gander.

VP of Engineering 131

VP of Engineering Sales Recruiting Sales Hiring Payment Services 131

User Pilot

APRIL 8, 2021

Customer Analytics Software is designed to facilitate the collection, sorting and analysis of data from customers. The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers.

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52