Tom Tunguz

JANUARY 21, 2025

Slide 1 Clearing: While data world consolidates, capabilities have exploded with AI. Content: AI is rewriting every rule about what’s possible with data Those two forces in tension will make for an exciting 2025 Slide 2 Clearing: My name is Tomasz Tunguz, founder and general partner at Theory.

Data 100

Data AI Search Scale Software Engineering 100

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. Segmentation : The tool should allow you to filter the funnel data for each user segment you set.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

User Pilot

MAY 8, 2024

MoEngage – the best AI-powered in-app messaging solution. Create in-app contextual experiences for your customers at different touchpoints. AI writing assistant : With Userpilot’s AI writing assistant , teams can enhance and personalize the in-app messages to boost engagement.

Engagement 105

Engagement AI Search Software Review AI 105

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. 10 ways to help you identify market gaps How do you search for market gaps?

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

User Pilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Heap is the best platform for analyzing user behavior with session replays. Amplitude is the best product insights tool with AI-based event analytics. AI analytics. Enterprise.

Social Media 105

Social Media AI Search Mobile AI 105

User Pilot

FEBRUARY 14, 2024

Thanks to the Gong<>Salesforce integration you can use AI-generated insights from user communications in Salesforce for improved sales strategies. The Odaseva integration provides enterprise-grade data governance, backup, and compliance solutions for Salesforce. Book the demo to find out more!

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

JULY 29, 2024

Userpilot is an all-in-one growth platform that helps product teams boost key metrics through contextual in-app experiences. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Salesforce is an AI-powered customer platform uniting marketing, sales, and service in a single app.

Customer Success 105

Customer Success Software Management SaaS 105

User Pilot

MAY 9, 2024

If you’re searching for Amplitude alternatives, this guide is for you! Adobe Analytics is a product insights platform for improving customer experiences using AI for its predictive and marketing analytics. Sign up for a free Userpilot demo and start reaping the rewards of user journey analytics made easy! A/B testing.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

User Pilot

NOVEMBER 29, 2023

A heatmapping tool for collecting user engagement data and enhancing user experience. A tool designed for creating an ideal user persona to guide product development and build a user journey map. A solid research tool to gather high-quality data through market research, surveys, and great reporting tools.

Strategy 104

Strategy Scale Outsourced Development Market Research 104

Stax

MAY 30, 2024

For example, you can leverage Artificial Intelligence (AI), machine learning algorithms, and predictive analytics to improve decision-making, efficiency, and user experience for both service providers and customers. You want someone to find your site when they search “[Industry] FSM software” on Google.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

Frontegg

DECEMBER 2, 2021

Or what happens if the dynamics of the customer’s organization are different so suddenly there are more people involved in the purchase process – the security team, the product team, the compliance team, the finance – all with varying product demands? User Experience – From nice-to-have to Essence of everything.

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Full Session

DECEMBER 13, 2024

They improve your site’s performance, enhance the user experience, and increase your search engine rankings, making your website more effective. User Experience (UX) Tools: Create Intuitive User Journeys Good UX is key to your website’s success. Forget about spending hours analyzing numbers.

AI Search 52

AI Search Software Review Technical Review Underperforming Technical Team 52

User Pilot

APRIL 7, 2024

Starts at $249/month and supports up to 2000 MAU, 10 user segments, 10 feature tags, a built-in NPS dashboard , and access to third-party integrations (except HubSpot/Salesforce). AI-powered insights. Zendesk Explore is Zendesk's reporting feature , delivering premium insights into user experience. Enterprise.

Scale 105

Scale Social Media AI Search SaaS 105

User Pilot

JUNE 25, 2024

Luckily, UX analytics tools are available and accessible for understanding user behavior and crafting the optimum user experience. Here are 12 of the best user experience analytics tools for user research in 2024! Giving customers what they want is tricky without the right tool in your arsenal.

Scale 52

Scale User Experience Software Review AI Search 52

User Pilot

MAY 20, 2024

These technologies position your product at the center of your growth strategy, focusing on delivering an exceptional user experience that drives customer acquisition , retention , and expansion. Userpilot enables you to refine the product copy with an AI assistant. Userpilot’s Chrome extension builder. Source: Userzoom.

Software Review 52

Software Review Scale AI Search SaaS 52

User Pilot

OCTOBER 30, 2023

And the content of the message can vary depending on the intended purpose, such as informing users about new features or updates, promoting products or services, providing support or assistance, or requesting feedback.In-app You can also add blocks for actions, messages, sub-pages, flows, and AI chatbots.

Software Review 52

Software Review AI Search Underperforming Technical Team AI 52

User Pilot

MAY 12, 2024

With Userpilot, you’ll be able to track both product usage and user behavior to get a holistic view of how customers use your product — which will guide future development, improve the user experience, and inform your growth efforts. Interested in driving product growth without coding? Book a demo to see how we can help!

Software Review 52

Software Review SaaS Onboarding Technical Review 52

How To Buy Saas

FEBRUARY 29, 2024

More and more companies adopt SaaS, which enhances user experience, drives operational efficiency, and fosters innovation. Aalpha Information Systems was featured on Bloomberg and Business Insider, also receiving the Fintech Innovator Award and Software Suggest Award for best user experience.

DevOps as a Service 40

DevOps as a Service Development Technical Review Blockchain 40

User Pilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. It helps you create a personalized experience when a user visits the resource center. What do users say about GainsightPX?

Software Review 52

Software Review Technical Review Pricing AI Search 52

User Pilot

MARCH 29, 2024

It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. WalkMe is a digital adoption platform that can help you create frictionless experiences for your customers. Startup plan : For small companies to get started.

Software Review 52

Software Review Technical Review Onboarding Enterprise 52

User Pilot

NOVEMBER 19, 2023

Intercom’s in-app resource center In-app resource centers make it possible for users to access help articles from within the product itself so they can solve problems themselves. While Intercom doesn’t have a dedicated in-app resource center, it does let you enable searches through the chat messenger widget.

Software Review 52

Software Review Pricing Systems Review Technical Review 52

User Pilot

MAY 26, 2024

Pros and cons of Chameleon Despite its strong performance when it comes to creating personalized and highly customized user experiences, Chameleon is not the most competitive tool when compared to similar products. Rate limiting : No user wants to be overwhelmed with multiple product tours, in-app messages, and tasks.

Software Review 52

Software Review Underperforming Technical Team Technical Review AI Search 52

User Pilot

MAY 17, 2024

While Google Analytics is a popular tool, here are three compelling reasons to consider its alternatives: Data Privacy Concerns: Google Analytics collects vast user data, raising privacy concerns for your SaaS and other small businesses with little to zero security systems. Interested in driving product growth without coding?

SaaS 52

SaaS Scale Software Review Trends 52

User Pilot

APRIL 14, 2024

These include NPS, CSAT , and CES surveys among others for collecting quantitative and qualitative feedback from users. Survey translation : Userpilot’s AI localization feature lets you translate surveys in a matter of minutes. You can add a series of questions to gather valuable insights.

Software Review 52

Software Review Technical Review Onboarding Scale 52

User Pilot

MAY 12, 2024

With Userpilot, you’ll be able to track both product usage and user behavior to get a holistic view of how customers use your product — which will guide future development, improve the user experience, and inform your growth efforts. Third-Party Integrations : Intercom has integrations for external knowledge base solutions.

SaaS 52

SaaS Software Review Onboarding AI Search 52

User Pilot

MAY 12, 2024

Userpilot enables multi-language flows with its AI-driven translation service and has no user segmentation limits. UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. AI Writer : This feature instantly generates your onboarding copy. Cons of Product Fruits?

Software Review 52

Software Review SaaS Onboarding AI Search 52

User Pilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. It helps you create a personalized experience when a user visits the resource center. What do users say about GainsightPX?

Software Review 52

Software Review Technical Review Pricing User Experience 52

User Pilot

APRIL 28, 2024

These include: Launchpads : These let users access all Appcues flows from a dropdown menu within your app. It acts as a handy resource center that users can reference whenever they get stuck. The downside is it offers no categorization or search functionality, so it might get a bit tricky to find resources.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

NOVEMBER 19, 2023

Intercom’s cons Buggy Search Function : Searching through support tickets is a core task for Intercom users but this process is often laggy or refuses to work altogether by freezing the page. AI assistance : Userpilot’s AI-powered capabilities help you create better tooltips in less time.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

MAY 12, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Userflow is a user onboarding solution centered around building in-app flows and guides quickly and seamlessly. What are the main use cases for Userlane?

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

MARCH 16, 2024

Chameleon can be a valuable tool for product growth analysis by providing insights into user behavior, helping improve user onboarding and feature adoption, and facilitating data-driven decisions to enhance your product’s overall user experience. Startup plan : For small companies to get started.

Software Review 52

Software Review Onboarding Technical Review AI Search 52

User Pilot

NOVEMBER 25, 2023

Intercom’s cons Buggy Search Function : Searching through support tickets is a core task for Intercom users but this process is often laggy or refuses to work altogether by freezing the page. AI assistance : Userpilot’s AI-powered capabilities help you create better tooltips in less time.

Software Review 52

Software Review Systems Review Pricing Technical Review 52

User Pilot

NOVEMBER 22, 2023

Intercom’s cons Buggy Search Function : Searching through support tickets is a core task for Intercom users but this process is often laggy or refuses to work altogether by freezing the page. AI assistance : Userpilot’s AI-powered capabilities help you create better tooltips in less time.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MAY 12, 2024

With Chameleon, SaaS teams can now create beautiful product tours that help, guide, and delight their users throughout their journey. Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

SaaS 52

SaaS Software Review Technical Review Onboarding 52

User Pilot

NOVEMBER 16, 2023

It can reference articles in your help center, look at conversation data, search through public URLs, or pull information from integrations. Intercom’s in-app resource center In-app resource centers make it possible for users to access help articles from within the product itself so they can solve problems themselves.

Software Review 52

Software Review Pricing Systems Review Technical Review 52

User Pilot

MARCH 16, 2024

Chameleon can be a valuable tool for product growth analysis by providing insights into user behavior, helping improve user onboarding and feature adoption, and facilitating data-driven decisions to enhance your product’s overall user experience. Chameleon vs Whatfix: Which one fits your budget?

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

JANUARY 20, 2025

So, what should you look for in your search, and which tools should make the cut? Multi-language support: Userpilot offers AI-powered localization services , enabling you to translate your tooltips and flows into the language of your target audience. There’s also a free “HelpBar” plan for in-product search.

Software Review 52

Software Review Software Onboarding SaaS 52