Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

Sales Hacker

SEPTEMBER 3, 2024

Dennis started at Procore as EVP of Sales in 2014, before moving to the CRO role in 2018 where he was responsible for driving revenue across all customer-facing functions including Sales, Marketing, Customer Success, Rev Ops, Procore.org and Business Development. 28:35) Rallying the whole organization around key customer accounts. (32:02)

Sales Recruiting 125

Sales Recruiting Sales Hiring Scale AI Search 125

Sales Hacker

AUGUST 6, 2024

Andrew Johnston is currently the Head of Sales at Superhuman, where he leads the go-to-market strategy as part of the executive team. Previously, he built the Mid-Market and PLS motion at Scale AI and led the global sales team at SendGrid following its acquisition by Twilio and its IPO. Brought to you by IPS.

Sales Recruiting 120

Sales Recruiting Scale AI Search Acquisition 120

SaaStock

FEBRUARY 14, 2019

Talk: Scaling & Exiting: Dreams, Designs & Dramas. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Starting as VP of Sales, in less than two years he became CEO. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Neil Patel

DECEMBER 23, 2020

When you search for something on Google , you’re using NLP. Natural Language Processing is an area of artificial intelligence (AI) that leans on disciplines like computer science and computational linguistics to enable computers to interpret, comprehend, and manipulate the often arbitrary, ruleless world of human language.

Artificial Intelligence 145

Artificial Intelligence AI Search Scale Marketing 145

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now.

Scale 117

Scale Sales Hiring Sales Recruiting Technical Review 117

ChurnZero

JANUARY 13, 2023

Second, the power of AI in customer experience will become more evident and accessible—an innovation we at ChurnZero have jumped on with the introduction of Customer Success AI. 2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. AI is real and it works.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team? What is sales technology here to do?

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Neil Patel

OCTOBER 7, 2020

Staying organized is tough even with just a handful of employees, but this challenge amplifies exponentially at scale. We’ve reached a point where managing shifts via spreadsheets or with pencil and paper has become outdated and downright inefficient. Keep the following elements in mind to help narrow your search: Number of Employees.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

Point Nine Land

JANUARY 30, 2019

How the AI wave could impact the B2B software industry in the next decade Last year I explained in a video, embedded below, that I believed the B2B software industry was entering a new stage: the SaaS wave was now in its deployment phase, and at the same time, the next big innovation wave, driven by AI, was in its installation phase.

AI Search 70

AI Search AI B2B Software 70

yoursales

JANUARY 29, 2021

Sales Stack 2021. Sales Tools for Professional Sales. SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. Sales technology for professional sales will be more important than ever. In 2020 almost every single Sales Professional was forced inside. Same goes for Sales Professionals.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

Sales Stack 2020. Sales Tools for Professional Sales. SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. W elcome to "Sales Stack 2020 - Sales Tools for Professional Sales". Next to that we'll continue to have the full list of sales tools available right here.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 23, 2019

SALES STACK 2020. Sales Tools for Professional Sales. SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS. W elcome to "Sales Stack 2020 - Sales Tools for Professional Sales". Next to that we'll continue to have the full list of sales tools available right here.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 12, 2018

SALES STACK 2019 SALES TOOLS FOR. PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. Which sales tools best support your sales process?

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

OpenView Labs

MARCH 27, 2019

Scaling and hiring are the top concerns we hear from both our portfolio leaders and the broader tech community. Who do you need to hire now to continue to scale the business? An ATS is just as important to a company as Salesforce.com is to sales and JIRA is to engineering. Hiring can be daunting in a rapidly growing startup.

Sales Recruiting 56

Sales Recruiting Sales Hiring Scale Interviewing 56

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Wes started his professional career as an accountant for the New York City Ballet.

Sales Hiring 128

Sales Hiring Scale Artificial Intelligence Sales Recruiting 128

User Pilot

FEBRUARY 13, 2024

Some SaaS businesses with a global audience try to recruit support agents from different countries to increase support availability at odd hours, but nothing beats a self-service portal that users know they can visit as desired. AI chatbots : AI chatbots use NLP and machine learning to stimulate conversations with a human support agent.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

SaaStr

MAY 16, 2024

They dive into the nuances of topics like: Evolving dynamics of remote work The most effective marketing channels of 2024 Owned assets vs. “walled gardens” The practical realities vs. the hype around AI As everyone here at SaaStr knows, Jason sold his first company, Echosign, for $400M. As a manager, you have to do things differently.

Sales Recruiting 295

Sales Recruiting AI Search B2B Sales Hiring 295

SaaStock

MARCH 20, 2019

And for that reason, we are expanding the search for the top SaaS companies to a much larger geography. Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Founded: 2009. Integrate.ai.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

NOVEMBER 28, 2019

Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. So that’s how I’m rationalizing it now.

Sales Hiring 193

Sales Hiring Scale Sales Recruiting Government 193

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 141

Sales Recruiting Sales Hiring Scale Social Media 141

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

Sales Hacker

FEBRUARY 23, 2024

Hello and welcome to The GTM Newsletter – read by over 50,000 revenue professionals weekly to scale their companies and careers. If you’re struggling with inaccurate data from clunky database tools, try Wiza for free today and see why 300,000+ sales, marketing, and recruiting professionals trust it in their daily prospecting.

Banking 122

Banking Scale Sales Recruiting Sales Hiring 122

SaaStock

MARCH 20, 2019

And for that reason, we are expanding the search for the best and most promising companies to a much larger geography. Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. Integrate.ai.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStr

MARCH 1, 2019

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? So unlimited users unless you want to search of a particular capacity.

Scale 170

Scale SMB Sales Recruiting Sales Hiring 170

SaaStr

JANUARY 3, 2020

What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? Does it lie with customer success or does it lie with sales? So unlimited users unless you want to search of a particular capacity.

SMB 32

SMB Sales Recruiting Sales Hiring Scale 32

Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Full Session

NOVEMBER 21, 2024

Find and remove conversion blockers , optimize key touch points in the user journey, and minimize drop-offs in your marketing and sales funnels using conversion funnel analysis. This tiered system allows you to choose a plan that fits your current needs and scale up as your business grows.

Banking 52

Banking Software Review Technical Review Sales Recruiting 52

Full Session

NOVEMBER 21, 2024

Find and remove conversion blockers , optimize key touch points in the user journey, and minimize drop-offs in your marketing and sales funnels using conversion funnel analysis. This tiered system allows you to choose a plan that fits your current needs and scale up as your business grows.

Banking 52

Banking Software Review Technical Review Sales Recruiting 52

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Scale 108

Scale Technical Review Outsourcing Services Sales Hiring 108

SaaStr

FEBRUARY 21, 2020

How should founders think about budget and resource allocation in this search for PMF? How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? What have been his lessons on optimizing payback period for sales reps? Why is 12 months so crucial?

Scale 221

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 221

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loving our podcast content?

Sales Hiring 160

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 160

Buffer Resources

OCTOBER 28, 2024

So you can start small and scale up as you're ready for more features. The AI assistant helps you generate ideas, repurpose content, and edit posts to perfection. And with Buffer's pay-by-channel pricing model, I've been able to scale the services I pay for up and down based on what I need. All in all, Predis.ai

Social Media 103

Social Media AI Search Marketing Business 103

How To Buy Saas

MARCH 2, 2025

Whether its a CRM for your sales team or an accounting platform for finance, almost every business function now has a SaaS option. In short, choosing the right SaaS tool is crucial because it ensures youre investing in solutions that align with your business needs, drive productivity , and scale with you.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Technical Review 52

How To Buy Saas

FEBRUARY 28, 2025

In fact, many users are actively searching for Zoom alternatives due to various reasons from pricing and time limits to security concerns and feature needs. While it doesnt have flashy new features like built-in virtual backgrounds or AI assistants, it focuses on doing the core job well: letting people meet online without hassle.

Pricing 52

Pricing Systems Review Enterprise Education 52

How To Buy Saas

MARCH 3, 2025

It feels like every tool from your CRM to your accounting software now comes as a service. From AI-driven applications to automation that slashes tedious tasks, SaaS solutions are becoming smarter and more efficient by the day. Well, AI and machine learning (ML) are making it a reality. So, whats in store for 2025?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Payment Services 52