SaaStr

MARCH 19, 2025

Since then, it has IPO’d and transitioned to a new mature phase, where it’s highly profitable and focused on efficient scaling. And now it’s transitioning to its third phase, investing big in its more AI focused business offering, Dash, while managing its classic but mature file sharing business efficiently.

AI Search 177

AI Search Scale AI B2B 177

SaaStr

APRIL 26, 2024

At SaaStr AI Day , Mike Tamir, Head of AI at Shopify, and Rudina Seseri, founder and Managing Partner at Glasswing Ventures, level-set about where we are in the cycle for Enterprises adopting AI and the critical work being done at Shopify to leverage AI and solve real problems. The future of Enterprise is “Ambient AI.”

AI Search 293

AI Search AI Artificial Intelligence Scale 293

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) Feeling that AI FOMO? Youre not alone. Why HG Insights?

Scale 101

Scale Engineering Acquisition Scaling 101

SaaStr

OCTOBER 20, 2023

AI is rapidly changing the way we work. It’s only been ten months since ChatGPT launched, and since then, we’ve seen a huge increase in AI applications being created and used globally. OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. How did they get here?

ChatGPT 298

ChatGPT Scale AI Search Sales Hiring 298

Sales Hacker

MAY 9, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. In 2023, we saw a surge of SaaS brands adding anything AI-powered or AI-driven into their website headlines. The optics were that if AI wasnt integral to your roadmap and marketing, you were losing relevance.

AI Search 88

AI Search AI Scale SaaS 88

SaaStr

OCTOBER 30, 2023

For some context on the company, Weights & Biases is an AI developer platform to help train and deploy all Machine Learning models. Funnels lead to linear growth. Content Organic search Machine Learning engineers write about the latest models and papers and share the performance within the Weights & Biases platform.

Scale 277

Scale Scaling AI Search Social Media 277

Tom Tunguz

MAY 11, 2023

Google led to search-engine optimization, which startups like Expedia & Zillow grew to become public companies. What is the distribution advantage AI confers to startups? There are a few emerging possibilities : OpenAI plug-in architecture enables companies to build products integrated into a new search & discovery experience.

AI Search 218

AI Search AI Scale Cloud 218

SaaStr

APRIL 4, 2024

The post The Top 8 SaaStr Tips to Building an Effective First Sales Team (per Perplexity) appeared first on SaaStr. I think it did a pretty good job The summaries we do might be better, but this is a great place to start.

Sales Hiring 290

Sales Hiring Scale AI Search Compensation 290

Tom Tunguz

MARCH 20, 2024

Will AI sofware companies operate with better or worse profitability than a classic SaaS company? Initially, I thought worse since the expense of serving AI as a product is signficantly higher. AI SaaS may be much more profitable than the -10% average net income margins of the current crop of public businesses. Deflationary.

AI Search 232

AI Search AI Scale SaaS 232

SaaStr

JUNE 19, 2024

So 40% of our content at SaaStr Europa was on AI this year, and probably 33% of SaaStr Annual last year. But it’s time for a full-fledged SaaStr AI Summit this year inside of SaaStr Annual. You can join us just for AI Summit or all of Annual. Just a few of the sessions coming: #1. ” #2. ” #2. ” #4.

AI Search 305

AI Search Scale AI Generative AI 305

SaaStr

AUGUST 27, 2024

Rupa is a lab platform for doctors to order lab tests, and Koby took the company from $20M to hundreds of millions in equity and scaled Rupa’s user acquisition by 4000% in 3.5 1 Growth Channel: Search For Rupa Health and many others, search is the largest channel for growth in human history. Rupa spends a lot of money on search.

Scale 290

Scale AI Search Sales Hiring Social Media 290

SaaStr

MAY 30, 2024

Sales-Led vs. Product-Led vs. Hybrid What are the pros and cons of different motions? Let’s start with a sales-led motion, which is traditionally how B2B software has been sold. Hybrid combines product-led and sales-led motions, and they work closely together. How does that collaboration and hand-off with sales work?

Scale 305

Scale AI Search Azure Sales 305

Intercom, Inc.

FEBRUARY 22, 2019

From automated emails to visual search , AI allows companies to better support their customers at more touchpoints along their journey. AI chatbots use your existing information and resources, like FAQs or knowledge bases , to answer questions and offer help. Chatbots don’t just use AI to answer questions.

AI Search 267

AI Search Artificial Intelligence AI Scale 267

Sales Hacker

APRIL 8, 2024

In the competitive arena of B2B sales, mastering the art of prospecting is key to ensuring a healthy sales pipeline, daily demos booked, and hitting your sales quota. Fortunately for you, we’ve sifted through the clutter and done all the legwork to bring you the top 10 sales prospecting tools.

Scale 124

Scale Sales Recruiting B2B AI Search 124

SaaStr

AUGUST 30, 2023

G2 CEO Godard Abel deep dives into his original vision for G2, going multi-product, selling with multiple sales teams, demand gen spend, and why AI is the most important thing right now. When he came back to G2, his co-founder, Tim Handorf, had scaled the platform and got it to critical mass. That’s a powerful product.

AI Search 245

AI Search AI ChatGPT Scale 245

Sales Hacker

NOVEMBER 8, 2024

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ revenue professionals weekly to stay up-to-date and scale their companies and careers. Pain points in onboarding can quickly lead to frustration, so optimize continuously by treating onboarding as an iterative process based on user feedback and analytics.

Scale 112

Scale Sales Recruiting Sales Hiring AI Search 112

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. According to him, good design doesn’t need to sacrifice transparency, and imperceptible AI isn’t ethical AI.

AI Search 245

AI Search AI Scale Artificial Intelligence 245

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

SaaStr

MAY 28, 2024

If you’ve read SaaStr or have been around for the last decade, you might be familiar with some of the repeated GTM mistakes founders tend to make, but the world of hiring, people, scaling, and workplace expectations are significantly different today than they were before March 2020. They weren’t getting any leads.

Sales Hiring 311

Sales Hiring Scale AI Search AI 311

FastSpring

AUGUST 12, 2024

In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. ” For “Why is my invoice not showing up?,”

AI Search 146

AI Search Payment Methods SaaS Payments Payment Services 146

SaaStr

JANUARY 3, 2024

So Elastic is the somewhat under-the-radar SaaS and Cloud leader that still almost everyone, at least for search. After all, ChatGPT is the first threat in search in many ways. But it seems to be doing just fine, and in fact has embraced AI. That’s a solid +60% logo growth at scale. Channel Sales Are Important.

ChatGPT 278

ChatGPT AI Search Sales Hiring Scale 278

Buffer Resources

JUNE 27, 2024

My purpose as a business owner is to help other small businesses scale in simple and sustainable ways. I see AI as being one of those technologies that can dramatically help businesses streamline and scale. ” you’ll find solutions that help you get back your time and increase your profit margin.  

Scale 104

Scale AI Search AI Scaling 104

Unbounce

JUNE 11, 2019

Artificial intelligence is about to change lead generation and conversion as you know it. AI is a blanket term that covers several different technologies. Even if you don’t know much about it, though, you probably use AI-powered technology dozens or hundreds of times per day. Who outside your database represents an ideal lead.

Scale 111

Scale Artificial Intelligence AI Search AI 111

Intercom, Inc.

NOVEMBER 28, 2018

As your sales organization grows, your tech stack almost always does too. But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Better tools, not more tools.

Scale 192

Scale Sales Hiring Sales AI Search 192

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. So before you begin searching for specific tools, define your goals upfront. Reporting and AI-powered conversational insights.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Intercom, Inc.

NOVEMBER 5, 2018

While a personalized approach is key to delivering engaging and positive customer experiences, it can be challenging to maintain the personal touch at scale. Read on to learn more about these and other features that help you deliver more personal experiences at scale: 1. Instantly resolve 29% of your customers’ most common questions.

Scale 120

Scale Scaling AI Search Engagement 120

User Pilot

AUGUST 18, 2024

Salesforce is the best sales automation tool. Intercom is the best AI-powered chatbot software. Sign up for a Userpilot demo and learn how this all-in-one product growth platform can help scale your business processes. These tools help businesses automate processes and perform various tasks, making it easier to scale.

Scale 104

Scale Scaling Software Review Social Media 104

Neil Patel

NOVEMBER 3, 2021

With the growth of artificial intelligence (AI) technology, data labeling has also become integral to marketing. The more context you provide, the better the AI can learn. A few examples of common algorithms include search query results and sort and filter features on an e-commerce website. How Does Data Labeling Work?

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Sales Hacker

MARCH 4, 2025

As a key GTMfund partner, they equip sales and marketing teams with top performers. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. But I imagine it also leads to some, some friction and alignment issues. And then along the way.

Scale 75

Scale Scaling Sales Hiring Technical Review 75

SaaStr

JULY 3, 2024

Accel Partner Philipe Botteri and Synthesia’s co-founder and CEO Victor Riparbelli deep dive into the lessons learned about building an Enterprise-focused Generative AI company and scaling it. They began with AI dubbing, dubbing real video into different languages and changing the lip synchronization and voice-over.

Enterprise 298

Enterprise AI Search AI Artificial Intelligence 298

Tom Tunguz

DECEMBER 31, 2023

In the last two years, M&A has totaled about $49b & it surges to above $60b driven by AI acquisitions. AI & data continue to dominate the funding landscape as founders & investors seek novel applications of the technology. We also see more ARR-based web3 businesses achieving scale. Score : 0.5.

AI Search 240

AI Search Headcount Scale AI 240

User Pilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Provide the necessary training for your sales teams.

Scale 105

Scale Scaling SaaS Underperforming Technical Team 105

Tom Tunguz

JUNE 30, 2024

” After publishing The Four Barriers to AI Adoption , Dave Morse , a reader & a friend who was most recently CRO at Hebbia & VP Sales at Scale AI sent me this email. Dave continued : “ The biggest blocker to adoption at AI application companies is user education and limitations of frontier models.

AI Search 204

AI Search Scale AI Software Review 204

SaaStr

MARCH 31, 2020

I’m Guillaume Cabane and today I’m going to talk about The Playbook To Running Growth Experiments At Scale. That’s just not measurable on the revenue scale. Because you’re just not making profit from those leads anymore, okay? And that’s why we have a riff and conflict with sales.

Scale 159

Scale Scaling Sales Hiring Engineering 159

Sales Hacker

NOVEMBER 16, 2021

Lead generation is the lifeblood of any business. As a business grows, so will its lead generation channels and strategies. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. What is lead generation automation? Use prospect search filters.

Scale 127

Scale Outsourcing Services Artificial Intelligence Machine Learning 127

Sales Hacker

MARCH 5, 2020

AI for sales is nothing new. But what are the real benefits of AI? Sales tools using machine learning and deep learning are already widespread in the market today. And while the scope of AI’s impact may still be limited to certain types of activities, the power and scope of AI will continue to grow.

AI Search 108

AI Search Artificial Intelligence AI Scale 108

Neil Patel

OCTOBER 30, 2020

But AI SEO may be changing the way marketers help their sites rank high on search engine results pages (SERPs). Failure to rank may result in your business missing out on valuable search traffic. With artificial intelligence (AI) taking over the world, you need to up your game. What is AI? What’s the point of AI?

AI Search 140

AI Search Artificial Intelligence AI Scale 140