SaaStr

AUGUST 9, 2024

From startup to $500M CARR, Spencer Burke, SVP of Growth at Braze, shares how Braze scaled a growth and customer success team. In this AI moment we’re in, there are still many moments in scaling a company where intuition still matters. So, instead, you had to search for the specific skills you needed for the role.

Scale 284

Scale Sales Hiring Scaling Startup 284

Tom Tunguz

MARCH 20, 2024

Will AI sofware companies operate with better or worse profitability than a classic SaaS company? Initially, I thought worse since the expense of serving AI as a product is signficantly higher. AI SaaS may be much more profitable than the -10% average net income margins of the current crop of public businesses. Deflationary.

AI Search 226

AI Search AI Scale SaaS 226

Tom Tunguz

MAY 11, 2023

Google led to search-engine optimization, which startups like Expedia & Zillow grew to become public companies. What is the distribution advantage AI confers to startups? There are a few emerging possibilities : OpenAI plug-in architecture enables companies to build products integrated into a new search & discovery experience.

AI Search 208

AI Search AI Scale Cloud 208

SaaStr

OCTOBER 20, 2023

AI is rapidly changing the way we work. It’s only been ten months since ChatGPT launched, and since then, we’ve seen a huge increase in AI applications being created and used globally. Discord launched Clyde Hubspot launched Chatbot Snapchat launched MyAI Spotify was able to offer better recommendation engines — AI DJ.

ChatGPT 286

ChatGPT Scale AI Search Sales Hiring 286

FastSpring

JANUARY 23, 2025

When I was running it, it was a lot smaller than that, but scaled that up very, very quickly. the reason being is YouTube is the second largest search engine in the world. And the AI matching connected them up with that opportunity. That’s now a billion dollar company. As I mentioned, I was an entrepreneur myself.

Scale 112

Scale Entrepreneurship Scaling Underperforming Technical Team 112

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. According to him, good design doesn’t need to sacrifice transparency, and imperceptible AI isn’t ethical AI. For Arin, explainability is a key element when it comes to ethical AI.

AI Search 245

AI Search AI Scale Artificial Intelligence 245

Intercom, Inc.

FEBRUARY 22, 2019

From automated emails to visual search , AI allows companies to better support their customers at more touchpoints along their journey. AI chatbots use your existing information and resources, like FAQs or knowledge bases , to answer questions and offer help. Chatbots don’t just use AI to answer questions.

AI Search 267

AI Search Artificial Intelligence AI Scale 267

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. 15:41) Scaling Twitter’s ad business and managing hyper-growth. (26:54) Feeling that AI FOMO? Youre not alone. Why HG Insights?

Scale 102

Scale Engineering Acquisition Scaling 102

SaaStr

AUGUST 30, 2023

G2 CEO Godard Abel deep dives into his original vision for G2, going multi-product, selling with multiple sales teams, demand gen spend, and why AI is the most important thing right now. When he came back to G2, his co-founder, Tim Handorf, had scaled the platform and got it to critical mass. Zero cost of sale.

AI Search 245

AI Search AI ChatGPT Scale 245

SaaStr

OCTOBER 30, 2023

For some context on the company, Weights & Biases is an AI developer platform to help train and deploy all Machine Learning models. Content Organic search Machine Learning engineers write about the latest models and papers and share the performance within the Weights & Biases platform.

Scale 268

Scale Scaling AI Search Social Media 268

SaaStr

JUNE 19, 2024

So 40% of our content at SaaStr Europa was on AI this year, and probably 33% of SaaStr Annual last year. But it’s time for a full-fledged SaaStr AI Summit this year inside of SaaStr Annual. You can join us just for AI Summit or all of Annual. Just a few of the sessions coming: #1. ” #2. ” #2. ” #4.

AI Search 293

AI Search Scale AI Generative AI 293

FastSpring

AUGUST 12, 2024

In today’s fast-paced digital landscape, AI search has become an invaluable tool for finding information quickly and efficiently. At FastSpring, we aim to continually enhance our AI search capabilities, ensuring you receive accurate and relevant answers. ” For “Why is my invoice not showing up?,”

AI Search 146

AI Search Payment Methods SaaS Payments Payment Services 146

SaaStr

AUGUST 27, 2024

Rupa is a lab platform for doctors to order lab tests, and Koby took the company from $20M to hundreds of millions in equity and scaled Rupa’s user acquisition by 4000% in 3.5 1 Growth Channel: Search For Rupa Health and many others, search is the largest channel for growth in human history. Rupa spends a lot of money on search.

Scale 278

Scale AI Search Sales Hiring Social Media 278

TechEmpower SaaS

JULY 24, 2023

How quickly will we need to scale the application? Artificial Intelligence Does your application leverage AI in any way? How can we use AI to improve the customer experience? AI Assisted Development How can we use AI to speed up our SLDC? How can we leverage AI to get our product to market faster?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

MAY 16, 2024

They dive into the nuances of topics like: Evolving dynamics of remote work The most effective marketing channels of 2024 Owned assets vs. “walled gardens” The practical realities vs. the hype around AI As everyone here at SaaStr knows, Jason sold his first company, Echosign, for $400M. At Zapier, they’ve been good at search.

Sales Recruiting 286

Sales Recruiting AI Search B2B Sales Hiring 286

SaaStr

JULY 3, 2024

Accel Partner Philipe Botteri and Synthesia’s co-founder and CEO Victor Riparbelli deep dive into the lessons learned about building an Enterprise-focused Generative AI company and scaling it. They began with AI dubbing, dubbing real video into different languages and changing the lip synchronization and voice-over.

Enterprise 286

Enterprise AI Search AI Artificial Intelligence 286

SaaStr

JANUARY 3, 2024

So Elastic is the somewhat under-the-radar SaaS and Cloud leader that still almost everyone, at least for search. After all, ChatGPT is the first threat in search in many ways. But it seems to be doing just fine, and in fact has embraced AI. That’s a solid +60% logo growth at scale. Go ask your developer ?

ChatGPT 268

ChatGPT AI Search Scale Sales Hiring 268

Blulogix

MARCH 24, 2025

By BluLogix Team AI Billing Innovations, Usage-Based Pricing, Credits, and Prepaid Models AI Billing Needs a New Approach Unlike traditional SaaS, AI products often require real-time metering and consumption-based pricing. Example: Many AI platforms offer a free tier with limited credits, encouraging upgrades when usage grows.

AI Search 59

AI Search Payments Innovation AI 59

Neil Patel

OCTOBER 30, 2020

But AI SEO may be changing the way marketers help their sites rank high on search engine results pages (SERPs). Failure to rank may result in your business missing out on valuable search traffic. With artificial intelligence (AI) taking over the world, you need to up your game. What is AI? What’s the point of AI?

AI Search 140

AI Search Artificial Intelligence AI Scale 140

Buffer Resources

JUNE 27, 2024

My purpose as a business owner is to help other small businesses scale in simple and sustainable ways. I see AI as being one of those technologies that can dramatically help businesses streamline and scale. ” you’ll find solutions that help you get back your time and increase your profit margin.  

Scale 103

Scale AI Search AI Scaling 103

SaaStr

APRIL 4, 2024

I think it did a pretty good job The summaries we do might be better, but this is a great place to start.

Sales Hiring 277

Sales Hiring Scale AI Search Compensation 277

Tom Tunguz

JUNE 30, 2024

” After publishing The Four Barriers to AI Adoption , Dave Morse , a reader & a friend who was most recently CRO at Hebbia & VP Sales at Scale AI sent me this email. Dave continued : “ The biggest blocker to adoption at AI application companies is user education and limitations of frontier models.

AI Search 199

AI Search Scale AI Software Review 199

Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. Agility in Scaling: As customer demand grows, businesses must ensure their systems can handle increasing volumes without compromising speed or reliability.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

Tom Tunguz

DECEMBER 31, 2023

In the last two years, M&A has totaled about $49b & it surges to above $60b driven by AI acquisitions. AI & data continue to dominate the funding landscape as founders & investors seek novel applications of the technology. We also see more ARR-based web3 businesses achieving scale. Score : 0.5.

AI Search 231

AI Search Headcount Scale AI 231

Neil Patel

MAY 14, 2021

Well, now it’s possible, thanks to AI copywriting tools powered by machine learning. What Is AI Copywriting and How Does It Work? AI copywriting is essentially computer-generated writing created using natural language processing tools. Then, you set certain parameters for the AI tool to follow. AI Copywriting Limitations.

AI Search 143

AI Search AI Scale Social Media 143

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

Neil Patel

NOVEMBER 17, 2020

Thankfully, technological advancements like artificial intelligence (AI) are here to save the day. AI tools can help you write ad copy that produces results. Just so we’re on the same page, let’s quickly look at a simple definition of AI. AI can help you with that. 6 Ways AI Can Help You Write Good PPC Ad Copy.

Artificial Intelligence 145

Artificial Intelligence AI Search AI Scale 145

Andreessen Horowitz

MARCH 8, 2024

Ever since ChatGPT catapulted generative AI into public consciousness over a year ago, we’ve been introduced to thousands of new consumer products that incorporate the magic of AI — from video generators to workflow hacks , creativity tools to virtual companions. More on what’s behind the spike in AI companionship below.)

AI Search 145

AI Search AI ChatGPT Mobile 145

SaaStr

MAY 30, 2024

How to Use AI to Drive Sales There are five key areas where AI can be helpful, and they are: Lead generation Lead scoring Sales forecasting Personalized engagement Churn prediction Lead Generation Predictive analytics can help identify who the right leaders are and what they’re searching for. Leverage AI to assist sales.

Scale 293

Scale AI Search Azure Sales 293

Blulogix

APRIL 8, 2025

By BluLogix Team Why Partner Billing Breaksand How to Scale It Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Partner billing is one of the most overlooked challenges in scaling recurring revenue.

Scaling 52

Scaling AI Search AI Payment Features 52

Neil Patel

OCTOBER 12, 2020

If you aren’t willing to embrace AI digital assistants as a marketer, you’re going to have a tough time competing with everyone else. Just like Alexa brings you the best jams on-demand and Siri helps you find the nearest Starbucks, AI digital assistants can help you become a better marketer. What Are AI Digital Assistants?

Artificial Intelligence 136

Artificial Intelligence AI Search AI Social Media 136

SaaStr

MAY 28, 2024

If you’ve read SaaStr or have been around for the last decade, you might be familiar with some of the repeated GTM mistakes founders tend to make, but the world of hiring, people, scaling, and workplace expectations are significantly different today than they were before March 2020. And don’t expect it to convert tomorrow. You have no choice.

Sales Hiring 299

Sales Hiring Scale AI Search AI 299

Neil Patel

JANUARY 18, 2023

And in search, where a single moment’s hesitation can set you back months, you need to be proactive—not responsive. With that in mind, here’s a look back at some big trends that made 2022 a wild year in search and the things that will make huge waves in 2023. What Search Engine Trends Shaped 2022? It happens.

VP of Engineering 113

VP of Engineering AI Search Engineering Social Media 113

Neil Patel

NOVEMBER 3, 2021

With the growth of artificial intelligence (AI) technology, data labeling has also become integral to marketing. The more context you provide, the better the AI can learn. A few examples of common algorithms include search query results and sort and filter features on an e-commerce website. How Does Data Labeling Work?

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Sales Hacker

NOVEMBER 8, 2024

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ revenue professionals weekly to stay up-to-date and scale their companies and careers. GTM 120: Avoid the AI Sales Skills Atrophy Trap with Peter Kazanjy Pete Kazanjy is a serial founder, and seasoned early stage Saas executive, advisor, and investor.

Scale 111

Scale Sales Recruiting Sales Hiring AI Search 111

SaaStr

JANUARY 29, 2022

Good to see it’s still growing, but I wish it magically built on itself even faster at scale. We continued to refresh older top content, but it’s not clear this really has a huge net impact based on the raw numbers, although it seems to based on basic Google keyword searches. Quora was our community, and it was wonderful.

Social Media 278

Social Media AI Search Scaling Engagement 278

Andreessen Horowitz

JUNE 3, 2024

Over the past year, generative AI’s capacity for content creation has drawn most of the noisiest headlines: how AI models can instantaneously create Pixar-like shorts starring your pet chihuahua, or drum up the Drake-Kendrick Lamar diss track you never knew you wanted. Concurrently, the way companies view marketing is changing.

AI Search 121

AI Search AI Outsourcing Services Payment Solutions 121