SaaStr

DECEMBER 15, 2022

A-LIGN is a technology-enabled security and compliance partner that helps global organizations take a strategic approach to confidently mitigate cybersecurity risks. Mutiny is a no-code AI platform that helps marketers convert their top of funnel demand into revenue, without engineers. Zero reconciliation, from quote to revenue.

Cybersecurity 49

Cybersecurity Data compliance AI 49

Sales Hacker

OCTOBER 2, 2020

What’s the difference between sales enablement and Sales Engagement? As sales leaders figure out how to do more with less, 9 out of 10 sales orgs consider a Sales Engagement Platform (SEP) critical to their team’s success. That’s because Sales Engagement isn’t just a tool for automated sequences and CRM integrations.

Scale 139

Scale Engagement Sales Sales Enablement 139

SaaStr

APRIL 28, 2022

6sense Revenue AI captures anonymous buying signals, targets the right accounts at the ideal time, and recommends the channels and messages to boost revenue performance. Outreach is the only solution provider to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform.

Forecasting 273

Forecasting compliance Finance AI 273

SaaStr

JULY 19, 2022

Drift brings Conversational Marketing, Conversational Sales and Conversational Service into a single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey.

GCP(Google Cloud Platform) 261

GCP(Google Cloud Platform) Artificial Intelligence Enterprise readiness Azure 261

User Pilot

MAY 1, 2024

Businesses aiming for long-term product growth should keep in mind the power of meaningful customer engagement. Having a customer engagement platform in your toolbelt can greatly increase your conversions, and help you drive business success. Here are 12 of the best customer engagement platforms in 2024! Let’s dive in!

Engagement 105

Engagement Social Media Artificial Intelligence AI 105

SaaStr

OCTOBER 20, 2022

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and assemble solutions to any business challenge. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed.

Scale 200

Scale compliance Healthcare Education 200

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

User Pilot

MAY 8, 2024

As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Whatfix – best for creating in-app messages for employee engagement. MoEngage – the best AI-powered in-app messaging solution.

Engagement 105

Engagement AI Search Software Review AI 105

Scytale

MARCH 12, 2025

Victor Riparbelli As co-founder and CEO of Synthesia , the world’s leading AI video creation platform, Victor Riparbelli is a force to be reckoned with in AI-powered video production. Alex Kendall AI entrepreneur and enthusiast Alex Kendall is shaking up the world of autonomous driving.

Startup 59

Startup Scale Cybersecurity AI Search 59

SaaStr

NOVEMBER 1, 2022

AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. The engagement model is standard: a) Companies reserve $XX million equity for advisors. b) Some folks like to invest in the company they advise.

Scale 293

Scale Sales Hiring Underperforming Technical Team Cybersecurity 293

BetterCloud

DECEMBER 16, 2024

Without engaging IT, they sign up, agree to the apps lengthy list of terms and conditions and away they go. So, as a cautionary tale, its important to understand the hidden risks of shadow IT , including: Operational Security Compliance Financial Remaining unchecked, these four major risks only continue to grow and consequences amplify.

Artificial Intelligence 52

Artificial Intelligence compliance Systems Review Technical Review 52

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Source: Pendo.

Software Review 105

Software Review Engagement Technical Review AI 105

User Pilot

MARCH 9, 2025

E.g., Test different tooltip designs to find which gets more engagement. This way, when it’s time to define your target audience (Step 3), you’ll have a clearer idea of who to engage with. Send targeted in-app messages with Userpilot , using modals, banners, and tooltips to improve engagement.

SaaS 83

SaaS Social Media Interviewing Scale 83

SaaStr

JANUARY 12, 2022

And you lose renewals when you didn’t engage enough of the stakeholders. 5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. Complaints hurt, but they’re a sign of an engaged customer. A good one.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs). Why are AI and automation important?

Customer Success 98

Customer Success AI ChatGPT Management 98

User Pilot

APRIL 2, 2025

Seeing the full picture clarifies which product updates will impact engagement and revenue the most. Userpilots real-time analytics let you track behavior, feature usage, and engagement trends across web and mobile in one place. Instead, you match each experience to the user, which goes a long way toward sustaining user engagement.

Mobile 66

Mobile Underperforming Technical Team Onboarding AI 66

Valuize Consulting

NOVEMBER 19, 2024

Proactive Engagement to Minimize Churn Predictive models can highlight at-risk clients by identifying patterns such as declining usage, reduced engagement, or increased support needs. For example, if a model flags a risk of churn, the customer success team initiates a targeted engagement strategy.

B2B 52

B2B Machine Learning Artificial Intelligence Outsourced Development 52

Neil Patel

DECEMBER 5, 2020

Phoneburner – Best for Remote Teams VanillaSoft – Best for Outbound Sales Voicent Cloud – Best Standalone Auto Dialer Software Mojo – Best for SMB Sales RingCentral – Best for Compliance Kixie – Best for Local Presence. Compliance. Be conscious of compliance, but don’t stress too much.

Software Review 143

Software Review Software Scale compliance 143

ChurnZero

MARCH 24, 2025

Maybe you have the data somewhere – engagement metrics are in the marketing automation platform, sales lives in the CRM, product usage data lives in your own application, the list goes on. 5: Youre not taking advantage of AI yet. Its a common refrain now: integrate AI to make things easier, save time, do more.

Technology 52

Technology Customer Success Scale ChatGPT 52

Unbounce

JULY 12, 2023

But how would modern-day Don Draper feel in a world where AI marketing tools are helping businesses create whole marketing campaigns—something that required a marketing agency not too long ago? In this episode, you’ll get answers to big questions like: What are the benefits to agencies embracing AI? Oh, hang on. What a show, huh?

ChatGPT 98

ChatGPT AI Merchant Services Underperforming Technical Team 98

User Pilot

MARCH 24, 2025

A person who has 5+ years of experience managing mobile products, ideally in AI-powered or field service solutions. A professional with a strong grasp of app performance, security, compliance, and platform guidelines. A job seeker who is unfamiliar with AI/ML applications in operational settings. Apply here 2.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Sales Hacker

DECEMBER 8, 2023

Double-clicking on this with a Zendesk example: Find opportunities to give people the ability to directly engage with the technology as part of the launch. They have a rigorous process to activate the employees with a social kit, which helps tremendously with getting more content impressions and engagements on LinkedIn.

Sales Recruiting 126

Sales Recruiting Generative AI AWS AI 126

User Pilot

MAY 7, 2024

Capturing audiences to engage with your product is one thing — but to keep that same audience engaged is another thing entirely. In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. MoEngage is the best AI-powered in-app messaging platform.

Software Review 104

Software Review Technical Review Software Scale 104

User Pilot

FEBRUARY 21, 2024

Let’s explore each of these data analytics trends to understand how they can be leveraged in your company: Smarter analytics with artificial intelligence : AI enhances data analytics by making processes faster, more scalable, and cost-effective, enabling better user behavior prediction and product optimization.

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102

Scytale

APRIL 15, 2024

If you’ve been following the growth of artificial intelligence, you’re likely aware that the EU’s new AI Act is set to officially come into effect at the end of May 2024. This groundbreaking legislation will regulate AI systems based on their risk potential. Think AI-assisted surgery or self-driving cars.

AI 52

AI Artificial Intelligence Technical Review Systems Review 52

User Pilot

APRIL 29, 2024

When it comes to product engagement , providing guidance that’s accessible but not intrusive is a delicate balance. Pendo tooltips are one method of contextually engaging users from within the product itself. TL;DR Tooltips are a core functionality of the Pendo Engage adoption platform. Pendo tooltips overview.

Software Review 105

Software Review Scale AI Mobile 105

User Pilot

AUGUST 27, 2024

Tl;DR Userpilot : Choose Userpilot for comprehensive in-app engagement and deep user analytics, especially if you need an all-in-one product management tool. FullStory : FullStory offers more detailed session replays and AI-built predictive analytics , making it a strong choice for companies focused on AI-driven insights.

AI 105

AI Enterprise Pricing Engagement 105

Payrix

MARCH 6, 2024

Embedded Payments have become a popular feature in the ecosystem of software developers who understand their role in driving better user engagement, value, growth, and competitive advantage. How will security and compliance impact Embedded Payments? But in the rapidly evolving world of digital payments, nothing stays the same for long.

Payments 100

Payments Embedded Payments Merchant Services Payment Solutions 100

Payrix

DECEMBER 10, 2024

A payments solution built into the back end of the platform experience has proven to be a significant driver of better user engagement, growth potential, and competitive advantage for software companies interested in becoming a must-have business management solution for their user base. compliance to let this be your reminder to do so.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

Sales Hacker

FEBRUARY 15, 2024

Continuing to target outdated contact lists will negatively impact your sender score, but cleaning up your contact database with verified emails and accurate data points can improve deliverability and engagement. Offer incentives and valuable content to ensure that subscribers stay engaged.

AI Search 123

AI Search Social Media Sales Funnel AI 123

Scytale

AUGUST 5, 2024

Welcome to the exciting and complex world of AI policy and governance! As AI continues to revolutionize industries and redefine our everyday lives, it becomes crucial to have solid frameworks in place to guide its development and use. Well, think of AI as a powerful tool. Ready to dive in? Let’s do this!

Artificial Intelligence 52

Artificial Intelligence Government AI compliance 52

Neil Patel

OCTOBER 2, 2020

For example, there is live chat software for lead qualification, live chat software for customer engagement, and live chat software for customer support. I’m referring to features like CRM integrations, chat history, custom widgets, admin monitoring, helpdesk features, HIPAA-compliance, calendar integrations, appointment scheduling, etc.

Software Review 141

Software Review Software Scale Systems Review 141

User Pilot

MARCH 30, 2025

Plus, with AI summaries and zero-click searches on the rise, the share of the cake is also becoming thinner. But with retargeting, you can re-engage those users who have already interacted with your brand but havent taken action yet. Heres what can work for you right now: Engage with your community.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

AUGUST 27, 2024

AI adoption : Despite mixed trust in AI, its adoption is growing as companies leverage it to increase productivity and improve their offerings. Multi-channel user engagement : Engaging with customers across multiple channels leads to higher retention and more opportunities to close deals, especially in long sales cycles.

Trends 104

Trends Technical Review Software Review Social Media 104

User Pilot

AUGUST 22, 2024

Effective client onboarding sets the tone for relationships , ensures regulatory compliance, improves efficiency through digitization, and can serve as a key product differentiator. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Blulogix

DECEMBER 31, 2024

Technological Advancements: AI and machine learning are enabling more precise usage tracking and predictive analytics. Regulatory Compliance: Transparent and fair billing practices are becoming a regulatory requirement in many industries.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105