SaaStr

JANUARY 17, 2024

At Saastr Annual, we hosted an Enterprise panel of AI leaders to share their experience and knowledge to help others understand how big companies think about and leverage AI. While the first generation of Generative AI is great, it’s not quite ready to solve Enterprise problems. Enterprises are looking for two big themes.

AI 298

AI Enterprise Artificial Intelligence compliance 298

SaaStr

AUGUST 2, 2024

Canva Head of Sales and Success for EMEA, Jorge Bestard, and Head of Strategic Sales for EMEA, Daniela Nyarko, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap, and why it’s so attractive. You get traction in the market and raise a round to build a marketing and sales team.

Scale 288

Scale Sales Hiring Sales Enterprise 288

Tom Tunguz

MAY 15, 2023

A product manager today faces a key architectural question with AI : to use a small language model or a large language model? the company has no plan/interest to staff a team to manage AI infrastructure or develop deep machine learning experience / expertise in-house. The pace of innovation in the field clouds the answer.

Artificial Intelligence 227

Artificial Intelligence AI Machine Learning Scale 227

SaaStr

NOVEMBER 1, 2022

We remain optimistic about the prospects of cross-border SaaS. Companies in our region are good at achieving PMF and scaling to $1 million-$5 million ARR efficiently. The promise of SaaS was healthy profitability at scale and yet we see companies with hundreds of millions of dollars in revenue burning cash. That’s too tactical.

Scale 298

Scale Sales Hiring Underperforming Technical Team Cybersecurity 298

Payrix

DECEMBER 18, 2024

Takeaway #2: Inflation and surcharging compliance Ella highlighted the rising importance of surcharging as a response to inflation and escalating operational costs. Ensuring compliance in surcharging practices is critical, as violations can lead to substantial fines.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

SaaStr

JUNE 20, 2024

AI is the X-factor for your business, and it can lead to exponential growth. Dawn Herndon, Vice President of EMEA Build & ISV Partnerships at IBM, shares the areas where AI can accelerate your business and the different factors you need to consider as you build products and solutions to sell. Open-source.

AI 182

AI Artificial Intelligence Government Scale 182

SaaStr

AUGUST 21, 2024

So we’re scaling up the final speakers for 2024 SaaStr Annual, Sep 10-12 in SF Bay! We’re also starting to roll out sign up for 100s and 100s Braindates and Mentorship Sessions now, look for an email in your inbox soon if you are signed up for Annual! We’ll post the top ones soon! May Habib, CEO and Co-Founder @ Writer.ai

CTO 289

CTO Scale AI Travel 289

SaaStr

JUNE 22, 2023

Thousands of revenue leaders at leading companies, including Clearbit, WordPress, Zenefits and Miro use Rattle to make their teams more effective and forecasts more predictable. Remote makes it easy to manage international payroll, benefits, taxes, stock options, and compliance in 50+ countries. appeared first on SaaStr.

Scale 244

Scale Banking compliance Forecasting 244

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

SaaStr

JANUARY 3, 2024

In the latest episode of our What’s New series, Founder and CEO at Secureframe, Shrav Mehta, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Secureframe, a rising SOC-2 and compliance software company breaking out in SaaS. So the time to implementation and compliance is much quicker now than it used to be.

AI 162

AI SMB Sales Hiring compliance 162

Stax

MARCH 18, 2025

It can be easy to consistently double revenue if you’re an early-stage company, but as you scale up, sustaining that becomes more difficult. Your CAC is how much you spend on acquiring and onboarding a customer, and can include marketing, communications, sales, and other expenses. Customer acquisition cost. More on that later.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaStr

OCTOBER 20, 2022

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and assemble solutions to any business challenge. ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed.

Scale 202

Scale compliance Healthcare Education 202

SaaStr

FEBRUARY 21, 2024

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? The sales reps were friends, and accounts were shared.

AWS 285

AWS Scale Sales Hiring Marketing 285

Clouded Judgement

MARCH 22, 2024

This brings me to AI (everything leads to AI these days…). When it comes to AI there is now another BIG culprit in misused ARR which I’m calling ERR (we use this term internally). A huge portion of AI revenue today is truly experimental! If retention deteriorates, the terminal value may very well be 0.

AI 190

AI Cloud Revenue Technical Advisors 190

Scytale

MARCH 12, 2025

As the co-founder and CEO of leading fintech company, OakNorth , – valued at over 1 billion – he has revolutionized lending for scale-up businesses through advanced data analytics, providing fast, flexible financing solutions for SMEs.

Startup 59

Startup Scale Cybersecurity AI Search 59

Sales Hacker

OCTOBER 2, 2020

What’s the difference between sales enablement and Sales Engagement? As sales leaders figure out how to do more with less, 9 out of 10 sales orgs consider a Sales Engagement Platform (SEP) critical to their team’s success. What is a Sales Engagement Platform (SEP)? Is Sales Engagement Always the Right Fit?

Scale 139

Scale Engagement Sales Sales Enablement 139

Sales Hacker

JANUARY 5, 2024

This feels like the year that many companies have now realized that sales-led and product-led aren’t exclusive; they’re more of a spectrum. Factors to Consider for Product-Led Sales There are important factors that make a purely product-led growth motion easier. Happy New Year! 2024, we’re officially here. Let’s get into it.

Scale 126

Scale Sales Social Media AI 126

SaaStr

MARCH 28, 2024

At Base10, I lead investing for our growth stage fund that invests $20-60M in market leaders primarily in B through D rounds, though we can invest up to pre-IPO. I spend a lot of time researching software trends in vertical software, compliance, and AI. And how big is your current fund? We have a total of $1.8B

Venture Capital 279

Venture Capital Cybersecurity Artificial Intelligence Scale 279

FastSpring

SEPTEMBER 12, 2024

For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business. In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? So one trend is just containers, Kubernetes and how that auto scales in a very seamless way wherever you are.

Cloud 173

Cloud Scale Trends Artificial Intelligence 173

How To Buy Saas

FEBRUARY 25, 2025

A powerful CRM helps organize customer data, streamline sales pipelines, and automate marketing ultimately boosting revenue. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Subscription Flow

DECEMBER 12, 2024

Improved ROI: Planned and monitored business growth leads to helpful insights. This is achieved by informed strategies to cut down on costs, and boost sales. At SubscriptionFlow, we take care of all your billing scenarios, with AI-driven mechanisms. It also allows businesses to discover untapped markets.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

Neil Patel

DECEMBER 5, 2020

You’re making a lot of calls, but leads aren’t converting and agents are losing track of conversations. They’re helping companies revolutionize outreach and connecting agents with a higher number of high-quality leads every hour. Progressive dialers, for instance, prevent agents from cherry-picking leads. Compliance.

Software Review 143

Software Review Software Scale compliance 143

User Pilot

MARCH 9, 2025

But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. It helps quantify customer behaviors on a larger scale to uncover user trends and correlations. E.g., gauge customer satisfaction by asking users to rate their satisfaction with your product on a scale of 1 to 10.

SaaS 83

SaaS Social Media Interviewing Scale 83

Clouded Judgement

JULY 17, 2024

The Fourth Industrial Revolution, the Intelligence Revolution, will be defined by the transition from human-driven processes to AI-driven intelligence, transforming industries, economies, and daily life through the power of advanced computing. ” The challenge is that power was a bottleneck prior to the AI craze.

Artificial Intelligence 196

Artificial Intelligence Systems Review Technical Review AI 196

Unbounce

MAY 17, 2022

Pairing that strong foundation with Unbounce’s Smart Traffic to scale performance and reach client goals faster. This leads to ill-informed hypotheses about what to test. And here’s the kicker: Even if a conversion does happen, it’s extremely unlikely that that conversion will actually lead to a sale.

Scale 145

Scale AI Search Underperforming Technical Team Sales Hiring 145

Sales Enablement, SaaS and Growth

JANUARY 8, 2019

The chart below shows the sales technology landscape - there are over 800 vendors listed and 38 different categories. Source: Sales Hacker It’s fair to say that the sales enablement category has mirrored the impressive growth of the sales technology landscape as a whole (up and to the right). There’s a big unmet need.

Sales Enablement 112

Sales Enablement Technical Review Technology Scale 112

Sales Hacker

MAY 30, 2019

This hardship, combined with the CRM transition to the cloud and the rise of digital selling, has created a mini gold rush for sales software fueled by abundant VC money. Last September, it introduced High Velocity Sales for inside sales. These models are becoming very important for planning and prioritizing sales activities.

Scale 111

Scale Sales Hiring Forecasting Acquisition 111

User Pilot

OCTOBER 20, 2024

Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis. rating scales) and qualitative (open-ended questions) formats to gather comprehensive feedback. Also use both quantitative (e.g.,

Onboarding 102

Onboarding Engagement Software Review Retention 102

SaaStr

MARCH 28, 2025

Regulatory compliance can be a moat, not just overhead Spending five years securing money transmitter licenses across 50 states created a significant barrier to entry that competitors can’t easily replicate. . The compliance risk is significant,” Ren says. SMB customers.

SMB 130

SMB Payments Payment Services SaaS Payments 130

Andreessen Horowitz

OCTOBER 16, 2023

With massive annual technology budgets and scaled distribution, the largest FIs are the ideal end-buyers. However, a fear of long sales cycles, heavy compliance requirements, and opaque organizational structures preclude many early stage founders from pursuing this go-to-market channel.

Scale 112

Scale Software Sales Generative AI 112

Blulogix

APRIL 8, 2025

BluLogix helps you consolidate everything into a single platformeliminating fragile integrations and enabling automation, compliance, and control from quote to revenue. Key Takeaway: Nows the time to lead your own consolidation strategybefore finance mandates it. Each point solution creates overhead, risks, and gaps.

AI Search 52

AI Search Scale Payment Features Finance 52

Neil Patel

OCTOBER 2, 2020

Is it easy to add new agents to your plan at scale? For example, there is live chat software for lead qualification, live chat software for customer engagement, and live chat software for customer support. Questions about returns would be sent directly to a support rep, while questions about new products would be routed to a sales rep.

Software Review 141

Software Review Software Scale Systems Review 141

Sales Hacker

AUGUST 9, 2021

This larger percentage of investment in early-stage funding rounds signals an industry ripe with growth potential and sales opportunities. TL;DR: Early-stage cybersecurity venture funding = new sales opportunities for you. Orca Security provides security and compliance for Amazon Web Services , Azure , and Google Cloud Platform.

Cybersecurity 123

Cybersecurity Sales Hiring Scale Cloud 123

Panintelligence

FEBRUARY 7, 2025

Generative BI is an AI-powered evolution of traditional Business Intelligence (BI) that enables users to interact with data via a chat-like function using natural language. How did marketing campaigns impact sales growth by region?" If you look at it in simple terms, Generative BI is a use case for generative AI. Let me explain.

Traceability 52

Traceability Generative AI Business Technical Review 52

Neil Patel

OCTOBER 7, 2020

Staying organized is tough even with just a handful of employees, but this challenge amplifies exponentially at scale. Some software is built to scale, while others are intended for smaller businesses and single sites. If you’re scaling rapidly, make sure the software you choose can accommodate your growth.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

ChurnZero

MARCH 24, 2025

A CRM is a great tool for sales operations, but it falls short for customer success needs. Built to support a linear sales process, a CRM doesnt support a dynamic customer journey in which onboarding, product adoption, and the renewal process fluctuate. 5: Youre not taking advantage of AI yet. appeared first on ChurnZero.

Technology 52

Technology Customer Success Scale ChatGPT 52