SaaStr

JUNE 29, 2023

Many net-new purchases are for data security, compliance, risk management, and AI-powered tools. Compliance : The cost of GDPR compliance has totaled around $9B globally since its introduction. AI-Powered Tools: AI-related purchases in Q1: Made up 41% of new investments in Q1. weakest link.

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

SaaStr

SEPTEMBER 1, 2022

Orum leverages AI to detect voicemails, filter out bad numbers, and navigate phone directories to get your reps into live conversations quickly. Moreover, Rocketlane helps you automate repetitive tasks and identify patterns across multiple projects to drive your execution strategy. appeared first on SaaStr.

compliance 278

compliance Forecasting AI Onboarding 278

Blulogix

MARCH 27, 2025

By BluLogix Team How AI is Transforming Billing Billing has long been a complex and manual process, prone to errors, inefficiencies, and revenue leakage. AI is addressing these inefficiencies, transforming billing into a data-driven, automated, and predictive process.

Payments 59

Payments AI Search Payment Services AI 59

Clouded Judgement

DECEMBER 1, 2023

Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. Time will tell if they can execute!

AWS 299

AWS Cloud AI Search Cost optimization & reporting 299

SaaStr

AUGUST 21, 2024

May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai

CTO 289

CTO Scale AI Travel 289

SaaStr

AUGUST 2, 2024

Canva Head of Sales and Success for EMEA, Jorge Bestard, and Head of Strategic Sales for EMEA, Daniela Nyarko, share Canva’s journey from PLG to Enterprise, strategies to navigate the PLG trap, and why it’s so attractive. Plus, these teams face longer sales cycles and need things like SOC 2 compliance.

Scale 288

Scale Sales Hiring Sales Enterprise 288

SaaStr

JULY 19, 2022

Drift brings Conversational Marketing, Conversational Sales and Conversational Service into a single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey.

GCP(Google Cloud Platform) 264

GCP(Google Cloud Platform) Artificial Intelligence Enterprise readiness Azure 264

SaaStr

AUGUST 9, 2024

In this AI moment we’re in, there are still many moments in scaling a company where intuition still matters. For CS, you’re likely building relationships, guiding strategy, and driving product strategy, which is a different motion from technical support. Computers disrupted all of that and changed the way people worked.

Scale 296

Scale Sales Hiring Scaling Startup 296

Stax

APRIL 3, 2025

Theyre easy to integrate and set up, with the host taking care of data security measures, including PCI compliance and fraud protection. On top of PCI compliance, you might have to pay extra for SSL (Secure Sockets Layer) certification. Just like self-hosted gateways, merchants using API-based solutions are responsible for security.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

BetterCloud

MARCH 7, 2025

This is called shadow IT and its a constant battle, but theres a new, more sophisticated invader on the scene: Artificial Intelligence (AI). AI is no longer a futuristic fantasy. While the potential benefits are undeniable, this rapid, often uncontrolled adoption of AI introduces significant challenges for IT.

AI 52

AI Software Review Technical Review Software 52

Scytale

JANUARY 21, 2025

From sophisticated phishing schemes to exploiting zero-day vulnerabilities , malicious actors now use AI tools to mimic human behavior, making attacks more convincing than ever. Proactive Strategies to Prevent Data Breaches The key lesson from 2024 is clear: prevention is better than cure. Thats where Scytale makes all the difference.

Payment Services 52

Payment Services Payment Methods SaaS Payments Payment Solutions 52

SaaStr

NOVEMBER 1, 2022

AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Example 2: Compliance and security norms change when you go to other geos. At the highest levels, competition is about product strategy and brand.

Scale 298

Scale Sales Hiring Underperforming Technical Team Cybersecurity 298

FastSpring

SEPTEMBER 12, 2024

In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business. However, this growth actually comes with challenges, particularly around compliance with content regulations. Jesse Paliotto (05:22) Yeah, that’s interesting.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

Stax

JANUARY 23, 2025

The merchant underwriting process helps reduce fraud (including chargeback volume), ensures compliance with regulations, and protects financial stability in the payment processing space. Key steps include application review, risk assessment, credit checks, and compliance verification. Learn More What is Merchant Account Underwriting?

Merchant Services 68

Merchant Services Payment Services Payment Methods Development Team Review 68

BetterCloud

MARCH 17, 2025

A new and urgent matter to address is AI applications, especially as they relate to a potential AI tax embedded in software renewals and the proliferation of shadow AI. This can quickly not only inflate your SaaS budget, but also introduce significant security and compliance risks. Always be looking for ways to improve.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Blulogix

JANUARY 6, 2025

To succeed, subscription-based organizations must embrace smarter, more integrated approaches to billing, management, and strategy. This comprehensive playbook ties together the key strategies and industry trends driving success in 2025, offering actionable insights for scalable, profitable growth.

Payment Features 52

Payment Features Subscription AI Search compliance 52

Blulogix

MARCH 12, 2025

This shift is driven by customer expectations, technological advancements, and the need for more flexible monetization strategies. How to Implement Usage-Based Pricing Successfully Leverage AI & Data Analytics for real-time consumption tracking. Automate Billing & Invoicing to prevent revenue loss.

Payment Features 59

Payment Features AI Search B2B AI 59

SaaStr

MARCH 28, 2024

I spend a lot of time researching software trends in vertical software, compliance, and AI. Prior to McKinsey, she developed the strategy for Salesforce Venture’s $50M impact fund, served as an Economic Advisor in the Office of the Prime Minister of Cabo Verde, and started as an investment banker at Goldman Sachs.

Venture Capital 279

Venture Capital Cybersecurity Artificial Intelligence Scale 279

User Pilot

OCTOBER 20, 2024

Onboarding gamification is a strategy that uses game design elements, like points, badges, or progress bars, to motivate users to take action during the onboarding process. This strategy is particularly useful when a user needs to master multiple features over time or complete multiple processes. What is onboarding gamification?

Onboarding 102

Onboarding Engagement Software Review Retention 102

SaaStr

FEBRUARY 21, 2024

It’s a defensible strategy to create differentiation when you and that partner build out specific integrations. Pick your strategies, invest in them, and start tiering. So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat.

AWS 285

AWS Scale Sales Hiring Marketing 285

BetterCloud

FEBRUARY 3, 2025

Without a clear strategy and a system in place, your organization can quickly become a victim of SaaS sprawl – a chaotic landscape of redundant subscriptions, hidden costs, and potential security risks. Security: Security posture, compliance risks, and potential vulnerabilities. This is the reality for many organizations today.

Government 52

Government Technical Review Systems Review Software Review 52

Stax

AUGUST 22, 2024

In this article, we’ll discuss what SaaS companies looking to become payment facilitators need to know about risk management strategies. PayFacs handle risk assessment, underwriting, settling of funds, compliance, and chargebacks which exposes them to greater potential risks.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

Scytale

JANUARY 16, 2024

Regulatory Compliance is Tough – But so is GenAI Although regulatory compliance can be straightforward with the right tools , for many organizations, navigating a labyrinth of complex regulations can be daunting. So, why is regulatory compliance so challenging? Understanding GenAI What is Generative AI?

compliance 52

compliance AI Artificial Intelligence Generative AI 52

User Pilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs). Why are AI and automation important?

Customer Success 98

Customer Success AI ChatGPT Management 98

Subscription Flow

DECEMBER 12, 2024

Businesses following the right strategies are experiencing a growth boom. The purpose of the revenue growth management strategy is to steer a business in an organized, and sustainable direction. Revenue growth management (RGM) is a business strategy centred around maximizing revenue, and driving sustainable profitability.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStr

JANUARY 12, 2022

5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. Just got into a rhythm, and lazy about bringing up what I felt was wrong even if never mentioned” — Casey Wahl, Attuned Ai. isn’t enough in the enterprise.

CTO Hire 328

CTO Hire Sales Hiring New CTO CTO 328

Unbounce

JULY 12, 2023

But how would modern-day Don Draper feel in a world where AI marketing tools are helping businesses create whole marketing campaigns—something that required a marketing agency not too long ago? In this episode, you’ll get answers to big questions like: What are the benefits to agencies embracing AI? How would he adapt?

ChatGPT 98

ChatGPT AI Merchant Services Underperforming Technical Team 98

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Talk to sales What is a Payment Processing System?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Valuize Consulting

NOVEMBER 19, 2024

Predictive analytics is one such strategy, unlocking powerful insights into customer intent and redefining the way organizations approach customer success. For example, if a model flags a risk of churn, the customer success team initiates a targeted engagement strategy. This allows for timely, data-driven interventions.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

ChurnZero

MARCH 24, 2025

Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion. 5: Youre not taking advantage of AI yet. Its a common refrain now: integrate AI to make things easier, save time, do more.

Technology 52

Technology Customer Success Scale ChatGPT 52

User Pilot

MARCH 9, 2025

In fact, research shows that gamification-based strategies can boost user engagement by up to 30%. Ensure legal compliance: Obtain security certifications, like SOC2 Type II, and ensure industry-relevant compliance, such as with GDPR or HIPAA, all of which Userpilot’s security standards provide.

SaaS 83

SaaS Social Media Interviewing Scale 83

Scytale

JUNE 12, 2024

Although the evolving tech landscape can yield unprecedented opportunities, it presents formidable challenges, especially regarding security compliance. Organizations and regulators are now forced to rethink their attitudes towards innovative (albeit risky) solutions to many of the gaps in traditional compliance processes.

compliance 52

compliance Technology Artificial Intelligence Blockchain 52

Blulogix

DECEMBER 31, 2024

To stay competitive, companies must adopt tools and strategies that allow them to innovate with precision and confidence. Technological Advancements: AI and machine learning are enabling more precise usage tracking and predictive analytics. Usage-based pricing represents a seismic shift in how subscription businesses operate.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

User Pilot

MARCH 30, 2025

But is your mobile user acquisition strategy strong enough? The odds are inherently against you, and without a proactive marketing strategy, youre turning those odds into impossibilities. There are many ways to approach each, so lets go over nine of the most effective strategies for mobile user acquisition: 1.

Mobile 66

Mobile Acquisition Software Review Social Media 66

User Pilot

MARCH 24, 2025

In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. A person who has 5+ years of experience managing mobile products, ideally in AI-powered or field service solutions.

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

User Pilot

FEBRUARY 21, 2024

Let’s explore each of these data analytics trends to understand how they can be leveraged in your company: Smarter analytics with artificial intelligence : AI enhances data analytics by making processes faster, more scalable, and cost-effective, enabling better user behavior prediction and product optimization.

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102

User Pilot

NOVEMBER 29, 2023

Growth : The Growth plan starts at $499/month and includes features like resource centers, advanced event-based triggers, unlimited feature tagging, AI-powered content localization, EU hosting options, and a dedicated customer success manager. per user per month, offers AI features, project reporting, and task automation.

Strategy 104

Strategy Scale Outsourced Development Market Research 104