SaaStr

OCTOBER 16, 2024

The bar has gone up, and it’s not just in AI. Buyers are expecting much more from a product, and yes, AI is accelerating those expectations. Google Cloud , Azure, and GitLab, all tied directly or indirectly to AI, are seeing massive acceleration. So non-tech is strong, we all know AI is strong. 1: AI is Table Stakes.

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TechEmpower SaaS

MARCH 4, 2024

Generative AI is revolutionizing how corporations operate by enhancing efficiency and innovation across various functions. Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact.

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TechEmpower SaaS

NOVEMBER 13, 2023

The point is, empty textboxes aren’t just intimidating, they can significantly impact user engagement and conversion rates. We could prompt Mark to enter descriptive keywords like “dedicated” and “engaging.” Now that AI is here to help, every textbox is an opportunity to help a customer through the challenge.

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Generative AI Artificial Intelligence AI New CTO 443

TechEmpower SaaS

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Strive for a balanced outcome.

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AI Search Artificial Intelligence Generative AI AI 519

SaaStr

MARCH 27, 2025

And 2024 was really good in B2B AI. And clearly, CFOs are still allocating budget to AI. Is Sales Engagement Back? Even with the tremendous growth in AI, the average number of apps per customer is flat. A bit more optimistic, but given the rise of AI, not necessarily in conflict with vendor consolidation: asd

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Technical Review AI SaaS B2B 272

SaaStr

JANUARY 26, 2025

This wasn’t just an improvement it fundamentally changed how brands could engage with SMS marketing. Their patented TwAP technology that lets customers opt-in with a single click, automatically opening their messages app with a pre-composed text.

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Technical Review Payment Solutions Scale Payment Services 263

SaaStr

JUNE 13, 2024

Earlier this month, Gong’s CEO and Co-Founder Amit Bendov sat down with SaaStr Founder and CEO Jason Lemkin at SaaStr Europa 2024 to talk about all things AI and the lessons learned while scaling to billions. Back in 2015, Google AI beat the world chess champion easily. AI was starting to diagnose diseases better than doctors.

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Scale AI Sales Underperforming Technical Team 306

SaaStr

JUNE 4, 2024

Everyone’s trying to make sense of AI, what’s happening in the ecosystem, and how to incorporate AI into your demand generation and marketing. Today, AI is heavily taking over sales roles, so this information is geared toward outbound, and how do you make the most of this switch. Where do SDRs end up in this AI world?

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Scale AI Marketing Advertising 292

Buffer Resources

OCTOBER 15, 2024

We launched the AI Assistant in Buffer to help our users generate new content, repurpose existing posts, and develop endless new ideas. We set out to answer this question by uncovering our internal data on the average engagement rate of AI-assisted posts vs. non-AI-assisted posts. How is the content performing?

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AI Social Media Engagement Data 122

SaaStr

DECEMBER 4, 2024

At this year’s SaaStr Annual AI Summit, Akshay Sharma, Head of Pricing and Monetization at Miro , chats with a panel of experts, including Janie Lee, Head of Product at Loom , Alison Harmon, Head of Growth at OpenAI , and Carsten Holm, VP of Pricing and Monetization at Splunk, about their nuanced approach to pricing and monetization.

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Payments Pricing Scale Revenue 284

User Pilot

OCTOBER 20, 2024

Onboarding gamification is the key to transforming a dull process into an engaging one. Where there are no actual rewards, it keeps the user engaged long enough to complete a task. The user engagement rate is low. These gamification features are also used to enhance overall employee engagement. Launching a new product.

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Onboarding Engagement Software Review Retention 102

SaaStr

APRIL 3, 2024

As the kickoff to our first fully digital SaaStr AI Day, Jennifer Tejada , the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what Artificial Intelligence in SaaS might look like in the next 6 months, as well as years to come. How to Buck Up and Go Long in SaaS?

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Generative AI AI Technical Review Software Review 299

SaaStr

DECEMBER 18, 2023

AI adoption has grown exponentially over the past year and it has likely doubled from its more than 2.5x At SaaStr Annual , IBM’s VP of Software and Technology Raj Datta and Director of Startups Kylie Rutherford shared how AI is changing the game for companies of all sizes. How to scale AI across your business.

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AI Technology Scale Startup 299

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. According to him, good design doesn’t need to sacrifice transparency, and imperceptible AI isn’t ethical AI. For Arin, explainability is a key element when it comes to ethical AI.

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AI Search AI Scale Artificial Intelligence 245

SaaStr

APRIL 5, 2025

SEO: How Rupa Health Dominated Search with Programmatic SEO and AI Rupa Health invested heavily in search, aiming to own the top spots for specific lab tests and biomarkers. AI-Enhanced Content : By layering AI on top of metadata, Rupa scaled content creation, publishing 150 articles a month written by medical professionals.

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Scale AI Search Sales Hiring Acquisition 144

ChurnZero

JANUARY 27, 2025

You might hesitate to answer, but this is what your board and executives will expect, says You Mon Tsangand to meet those expectations, youll need to get on board with an AI-powered customer program. To recap: AI augmentation makes every task easier. AI-powered automation is the key to more scalability.

AI 52

AI Engagement Scaling Customer Success 52

SaaStr

NOVEMBER 27, 2024

But it’s not, and it’s being reinvented, so what’s changed in the space with the introduction of automation and AI? That means they have to build the highest quality product and constantly ship more products to engaged customers. That’s already pretty good, but even more so today.

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SaaS Payments Payments Payment Solutions Payment Services 257

SaaStr

DECEMBER 13, 2021

During those 30 years as an Open Source platform, multiple developers and professionals adopted and contributed to it to the point where, today, Linux is everywhere—supercomputers, AI, IoT, embedded devices, and so on. She’s responsible for growing Open Source culture at Comcast and engagement with external communities.

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Enterprise AI SaaS AWS 246

Buffer Resources

JULY 24, 2024

What’s the engagement rate? ” or “At what time should I post to get the most social media engagement?” Many AI tools have excellent capabilities, but remember you can’t automate the task completely to them. How many likes did your recent post receive? The questions keep on coming.

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Social Media Outsourcing Services Strategy ChatGPT 114

SaaStr

OCTOBER 30, 2024

The ones that are really engaged, the ones that are there for founders will have some friction swith some of founder they’ve invested in. For example, Jason’s gotten hundreds of emails from founders creating an AI SDR app. If you’re not sure, talk to as diverse a set of founders they’ve invested in as you can.

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Venture Capital Software Review Investment Startup 312

SaaStr

SEPTEMBER 27, 2024

From there, inbound SDRs would engage them. But couldn’t AI eliminate the need to build such a big team and be more effective than having a 22-year-old figure out how to treat an account and generate a demo? AI vs. an Outbound Team Many reference that outbound is dead , and AI will replace SDRs first, followed by AEs.

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Scale Sales Hiring Revenue Scaling 320

Buffer Resources

SEPTEMBER 30, 2024

The secret to engaging social media posts has been in front of you this whole time.  As a copywriter, crafting engaging hooks is part of my job, but I don’t just save them for client work. And today, I want to share my framework for writing social media hooks that can increase engagement regardless of your account size.

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Social Media Trends Engagement AI 129

SaaStr

MAY 30, 2024

How to Use AI to Drive Sales There are five key areas where AI can be helpful, and they are: Lead generation Lead scoring Sales forecasting Personalized engagement Churn prediction Lead Generation Predictive analytics can help identify who the right leaders are and what they’re searching for. Leverage AI to assist sales.

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Scale AI Search Azure Sales 299

Buffer Resources

AUGUST 14, 2024

The most important things to consider when weighing Buffer vs. Hootsuite are the following: Buffer vs Hootsuite feature overview Plans and pricing Social media planning and scheduling Social media analytics Social media engagement Teamwork and collaboration Let’s take a closer look at the two tools. There are some key differences.

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Social Media Management AI Pricing 111

Sales Hacker

OCTOBER 29, 2024

David Knight is the Co-founder and CEO of Avarra, an AI-powered platform that simulates human-to-human interactions to accelerate sales onboarding and training. Discussed in this Episode: The power of AI simulations in providing experiential learning for sales reps. The future of AI in sales training and enablement.

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Scale Scaling Sales Funnel AI 115

User Pilot

NOVEMBER 29, 2024

Monitor engagement with specific features or page elements. One-click AI summaries Fullstory’s AI-powered one-click summaries distill long user sessions into concise, actionable overviews by highlighting key actions and interactions. Fullstory session replay AI summaries. Fullstory scroll map. Fullstory review.

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Underperforming Technical Team compliance Software Review AI 105

Andreessen Horowitz

MARCH 8, 2024

Ever since ChatGPT catapulted generative AI into public consciousness over a year ago, we’ve been introduced to thousands of new consumer products that incorporate the magic of AI — from video generators to workflow hacks , creativity tools to virtual companions. More on what’s behind the spike in AI companionship below.)

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AI Search AI ChatGPT Mobile 145

ChurnZero

NOVEMBER 8, 2024

In the world of customer success, there’s a constant pressure to scale while maintaining that personal touch that keeps customers loyal and engaged. Enter generative AI: a game-changer for customer success. Today, generative AI presents an unprecedented opportunity to tackle these challenges.

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Generative AI Scale AI Customer Success 52

Tom Tunguz

FEBRUARY 6, 2025

Google’s earnings call identified some major changes and unexpected outcomes, including the performance of AI Ads, the importance of hardware compared to algorithmic efficiency gains, and the groundswell of developer adoption for Gemini models. The new modalities for engaging with computers will be the main theme of AI in 2025.

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SaaStr

JULY 14, 2024

Customer Engagement and Onboarding: Jason stresses the importance of early customer engagement. AI in SaaS: Jason is bullish on the tactical benefits of AI in improving workflows within B2B SaaS. He believes that AI will significantly enhance various aspects of SaaS products, making them more efficient and effective.

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Sales Hiring Outsourcing Services Scale Interviewing 258

ChurnZero

APRIL 4, 2025

Announced this March, our integration with the leading AI video platform for business stands to revolutionize the way you engage and educate your customerscreating and personalizing AI video messages effortlessly, then delivering them with precision. What are the most popular AI video use cases for customer teams?

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AI Customer Success Engagement Technology 52

SaaStr

FEBRUARY 14, 2024

And that’s where AI comes in. If You Haven’t Embraced AI, You’re Falling Behind Organizations are being asked to become more efficient and to do that, they’re looking to AI. At Hubspot, they’ve found great AI use cases within CS and can replace human intervention with AI by understanding the customer’s journey.

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