Remove AI Remove Interviewing Remove SaaS Payments
article thumbnail

Growing a Digital Goods Company in Asia: Challenges, Opportunities, and Insights

FastSpring

On this episode of Growth Stage, we interview Jay Jia, FastSpring Senior Account Executive, about his insights into: Tips on expanding a digital goods company in Asia. The payments landscape and how it affects businesses trying to grow in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services.

article thumbnail

How to Create Client Onboarding Process in Financial Services

User Pilot

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why TestDome Considers FastSpring a Real Partner for Selling Software Online (Plus: Is Using AI Cheating?)

FastSpring

Now as a successful international business, TestDome has been with FastSpring through all of it, and even when other payment platforms launched intriguing new products, Mario never saw a good reason to leave FastSpring. Our customers have been quite happy with the service.” Set up a demo or try it out for yourself. Braintree offers it.

article thumbnail

FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. This is where field service management (FSM) come in. Who needs my service? – Who are the customers already doing business with you?

article thumbnail

SaaS Churn: Myths, Benchmarks, and Strategies to Retain More Revenue

FastSpring

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

article thumbnail

13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Deliver exceptional customer support using AI and self-service resources. Personalize experiences for different customer segments. What are the different types of customer needs?

article thumbnail

How to Use Data-Driven Insights to Drive SaaS Growth

User Pilot

It will also guide you through uncovering and harnessing these insights in your SaaS business. Using these insights, businesses can create resilient growth strategies around their customers, products, or services. You can then use these AI insights to proactively engage at-risk customers with personalized interventions.