Andreessen Horowitz

SEPTEMBER 25, 2023

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. They get created when they’re 10,000x better.

Artificial Intelligence 139

Artificial Intelligence AI Scale ChatGPT 139

SaaStr

OCTOBER 26, 2023

There’s so much bias in AI models. Greenhouse is combating this with a patent on a new machine learning-based resume parser to increase accuracy. If one resume says software engineer and the other says developer, AI can converge these skills so people don’t slip through the cracks because they typed a title incorrectly.

Sales Hiring 277

Sales Hiring AI SMB Scale 277

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

Intercom, Inc.

SEPTEMBER 30, 2021

How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? Because we’re running a full telemedicine service and we have a fully remote team, because we’ve set it up to be remote-first, it’s been great to build a team that way.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. The design team at IBM likes to employ a “make to learn” method.

AI Search 245

AI Search AI Scale Machine Learning 245

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

Neil Patel

JANUARY 18, 2023

Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Writing for search engines may have been helpful in the past, but Google has been vocal about prioritizing anything written for its users.

VP of Engineering 113

VP of Engineering AI Search Engineering Social Media 113

Tom Tunguz

MAY 25, 2017

Determining how to compete is a critical part of developing a startup idea. To do that, a startup must understand where opponents are strong, and where they are weak. By attacking the weak points and matching them to customer needs, a startup creates maximum leverage. The Azure team has built products to leverage that strength.

Startup 100

Startup Underperforming Technical Team Strategy Azure 100

Neil Patel

MAY 3, 2021

It’s more likely to be UX design or software development. With the internet and software playing such an essential part in our lives, more and more skilled programmers are needed to develop and maintain the tools we need to thrive. Some of these folks will likely be developers. What Are Coding Bootcamps? Springboard.

Payment Methods 108

Payment Methods Cybersecurity Payment Solutions Artificial Intelligence 108

User Pilot

AUGUST 21, 2023

Product managers often work in cross-functional teams and bridge the gap between multiple departments. Product managers need to put themselves in the shoes of company executives, other team members, and of course end users so a strong affinity for empathy will go a long way. What qualities do you look for in a strong product team?

Interviewing 98

Interviewing Underperforming Technical Team Sales Hiring Management 98

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "  B2B brands can follow Dock’s lead by reaching out to their customers and internal teams to find experts who might want to showcase their points of view.

B2B 137

B2B Technical Advisors SaaS Payments Underperforming Technical Team 137

Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

Data Analysis 128

Data Analysis Software Data Scale 128

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 159

Scale Payment Services Payment Methods Scaling 159

User Pilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. For example: customer testimonials from the sales and customer success teams. Do you want Artificial Intelligence/Machine learning capabilities? But then what? Source: Indicative.com.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

Sales Hacker

NOVEMBER 16, 2021

Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. Report scheduling, enhanced scripts, the Rule Engine, and Shopping Campaign Refresher automation.

Scale 127

Scale Outsourcing Services Machine Learning Artificial Intelligence 127

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

Sales Hacker

OCTOBER 13, 2020

What Ryan has learned about how salespeople are performing [10:51]. Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Sam’s Corner [33:50 ].

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

Intercom, Inc.

MAY 12, 2021

Without this knowledge, it’s inevitable that your customer communication will remain impersonal and inefficient, neither of which will empower your team to meet ever-rising customer expectations. Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale.

Communication 118

Communication Underperforming Technical Team Mobile Machine Learning 118

Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. In product development, customers are always the ultimate arbiter – you may build amazing technology, but if it doesn’t solve a problem for them, it’s not worth it.

Generative AI 129

Generative AI AI Search AI ChatGPT 129

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. “How do you make sense of and identify the trends in the many conversations your team is having with your customers?” What does success look like?

Scale 211

Scale Underperforming Technical Team Trends Metrics 211

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you think of this from a market size standpoint, there’s often this debate, is that good or bad?

Sales Hiring 230

Sales Hiring Scale Payments Cloud 230

Sales Hacker

JULY 8, 2020

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale that was previously unthinkable. Sam Jacobs: Hi everybody, it’s Sam Jacobs, welcome to the Sales Hacker podcast.

Scale 125

Scale Scaling VP of Engineering Technical Review 125

Intercom, Inc.

JANUARY 10, 2019

And then you can get smarter with machine learning and stuff. They got a bad rep, but they’ve come through the other end, I think. One of the things we built last year was our Answer Bot , which answers simple questions if it feels like it knows the answer and is based on machine learning. Paul: Yeah, exactly.

Scale 143

Scale Banking Technical Review Systems Review 143

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "  B2B brands can follow Dock’s lead by reaching out to their customers and internal teams to find experts who might want to showcase their points of view.

B2B 82

B2B Technical Advisors SaaS Payments Underperforming Technical Team 82

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 169

Payments Merchant Services Payment Solutions Payment Services 169

Sales Hacker

FEBRUARY 15, 2022

Join us for an amazing conversation about building an achievable, repeatable roadmap for elite performance for any sales team or individual rep selling enterprise solutions. Flockjay helps sales teams do their best work by automatically capturing, tagging, and sharing best practices. I was fired twice in a row for underperformance.

VP of Engineering 96

VP of Engineering Underperforming Technical Team Scale Enterprise 96

Unbounce

JUNE 17, 2020

What if poor messaging and confusing design get in the way? This ebook landing page was created by Impraise , a performance management platform for business owners and team leads who want to inspire and connect with their people. using diet to manage weight loss, build muscle, and develop healthy habits). Who’s behind it?

Scale 145

Scale Sales Recruiting Underperforming Technical Team Software Review 145

OPEXEngine

AUGUST 9, 2022

A Bain survey of sales operations executives, in partnership with Research Now SSI, found that only 43% of sales organizations develop plans for a recession well in advance of it. Yet too many sales teams use outdated practices in making account and territory assignments. Zero-base sales capacity. Know when to walk away.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

Sales Hacker

MARCH 18, 2025

Prior to Mutiny, Jaleh was the Head of Marketing and Business Development at Gusto, where she grew the company from 500 to 50,000 customers over 4 years. 42:10 The most valuable AI use cases for B2B sales teams. 42:10 The most valuable AI use cases for B2B sales teams. what you can do with LLMs is absolutely remarkable.

Scale 66

Scale AI Marketing Sales 66

Casey Accidental

APRIL 9, 2018

Except for very specific groups, people don’t dislike email; they dislike bad email. The path to figuring what email your customers would like to receive is largely to ask what kind of value do they see in my product, and can I deliver that value in email form. This is a considerable investment, which we made at Pinterest.

Outsourcing Services 68

Outsourcing Services Marketing Merchant Services Outsourced Development 68

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 162

Enterprise Underperforming Technical Team Scale B2B 162

Stax

FEBRUARY 19, 2024

To achieve this, vertical SaaS products bring in experts from niche markets to develop industry-specific features, ensure compliance with industry standards or regulations, and integrate with key business platforms that are standard within that industry. Consider the following.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Andreessen Horowitz

NOVEMBER 17, 2023

In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B I thought, “wow, this is going to be a great engineering partner to work with. The problem is the sales team.

Sales Hiring 96

Sales Hiring Scale Sales Underperforming Technical Team 96

Neil Patel

APRIL 7, 2023

You’re trying to predict the future of your website’s traffic and search engine rankings, and oftentimes, it’s difficult to know what metrics to focus on, or if they are really giving you, your team, or your clients an actual picture. When it comes to SEO, forecasting can be a tricky concept.

Forecasting 81

Forecasting Underperforming Technical Team Engineering Trends 81