SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Sales Hacker

SEPTEMBER 24, 2018

What if sales reps can really harness the full potential of the pricy software tools we thought would turn us into sales superstars? Goodbye missed quotas; hello sales engagement!). When science and sales meet, sparks fly. RELATED: What is Sales Engagement? Sales Engagement: A Billion Dollar Market.

Scale 93

Scale Sales Recruiting Engagement Artificial Intelligence 93

Sales Hacker

DECEMBER 21, 2017

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. But perhaps more than anything else, sales operations brings a system to selling. Technology.

Scale 106

Scale Sales Recruiting Sales Hiring Technical Review 106

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. He now leads the sales function at a really promising and high-growing unicorn called Instabase. Learn how modern sales teams with deals, win deals now. We’re on iTunes.

Scale 117

Scale Sales Hiring Sales Recruiting Technical Review 117

Sales Enablement, SaaS and Growth

JUNE 26, 2018

Today, everyone working in and around sales and marketing knows that bots are hot, in vogue and quite simply, of the moment. In my role leading sales enablement at HubSpot in EMEA, we deliberately carve out time to think about ways to leverage tools, technology and software that will make sales reps more effective.

Sales Enablement 100

Sales Enablement Scale Sales Recruiting Sales Hiring 100

Intercom, Inc.

FEBRUARY 28, 2018

A big part of why we are seeing this growth is that our customers have found that when they use Intercom to engage their website visitors, conversion rates and sales increase by more than 80%! He has led Intercom engineering for the past 5 years and has grown and scaled our products to where they are today. Interested?

Scale 195

Scale Sales Hiring CTO Engineering 195

Unbounce

OCTOBER 18, 2021

Y’know, the big-scale campaigns that go viral, make you cry with their upbeat messages of hope and wonder, and are forwarded to you by your Aunt Annette 10 years after the fact? Sounds like a big opportunity for talent-starved companies to recruit, right? That’s where conversion intelligence steps in to help you stand out of the crowd.

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136

ChurnZero

JANUARY 13, 2023

2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. Joel Passen , co-founder, Sturdy.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. We were signing up hundreds of new paying customers every month with five sales reps. Anna Khan | VP @ BVP.

Scale 155

Scale Acquisition Scaling Sales Hiring 155

SaaStr

SEPTEMBER 13, 2020

Even at spectacular scale, they’re still growing at 30%. Law number one, in the cloud economy, scale wins. But if you just take a step back for any kind of market that we’ve had success with, with cloud software companies, the majority of the market, say 50, 60, sometimes 70% goes to the scaled leader.

Sales Hiring 232

Sales Hiring Scale Payments Cloud 232

Intercom, Inc.

JULY 19, 2021

When asked about the key business benefits they’ve experienced from being able to scale conversational support across their organization, support leaders and decision makers reported: Improved customer retention (60%). Teams that benefit: Sales, marketing. Increased business efficiency (58%). Enhanced customer satisfaction (58%).

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. If you missed episode 153, check it out here: Learning Drives Sales Effectiveness with Paul Fifield?.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. The result?

Marketplace as a Service 113

Marketplace as a Service CTO Hire Sales Recruiting Scale 113

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Each provides their perspective, lessons learned and pro tips along the way. So we decided to take you to know three specific topics which are hiring, culture and sales.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Company Culture 120

Sales Hacker

AUGUST 4, 2020

This week on the Sales Hacker podcast, we speak with Matt Rizzetta , founder of North 6th Agency, which is a communications and PR firm based in New York City. Subscribe to the Sales Hacker Podcast. How to get better at sales [21:37]. Welcome to the Sales Hacker podcast. Welcome to the Sales Hacker podcast.

Scale 123

Scale Sales Hiring Sales Recruiting Outsourcing Services 123

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Wes started his professional career as an accountant for the New York City Ballet.

Sales Hiring 128

Sales Hiring Scale Artificial Intelligence Sales Recruiting 128

Sales Hacker

NOVEMBER 26, 2018

This week on the Sales Hacker podcast , we interview Dannie Herzberg , Head of Mid-Market Sales at Slack. Dannie is one of the top sales leaders in the country having spent time helping Hubspot IPO over 5+ years and then moving on to Slack where she leads all SMB, Mid-Market, and Sales Development efforts for the US and Canada. .

Sales Recruiting 68

Sales Recruiting Sales Hiring Scale Sales 68

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Veeva is a cloud-based CRM and content management solution built specifically for the pharma and life sciences industry.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

APRIL 11, 2019

” Or, “You are the next generation account management software.” ” And for us, the piece that was missing was that there was a job that existed called the customer success manager. ” And be like, “Yeah, great.” ” Have you thought about customer machine learning.

Scale 149

Scale Customer Success Artificial Intelligence Sales Recruiting 149

Sales Hacker

SEPTEMBER 8, 2020

If you missed episode 125, check it out here: The Power of Authenticity and Emotional Intelligence in Sales with Mykal White. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound, inbound and even follow-up sales campaigns faster.

Scale 92

Scale Artificial Intelligence Sales Recruiting Consulting 92

Unbounce

JUNE 17, 2020

This example is as much a sales letter as it is a landing page. A versatile tool for online retailers, Optimonk uses perfectly-timed messages to help online stores drive sales and reduce cart abandonment. Scale with ease: Duplicate your landing page with a single click and adjust to suit each campaign. Who’s behind it?

Scale 145

Scale Sales Recruiting Underperforming Technical Team Software Review 145

Sales Hacker

JUNE 2, 2020

This week on the Sales Hacker podcast, we speak with Matthew Gowen , the SVP of Sales at Pangea. Today, he is running the sales organization at a company called Pangea, which scales up tech companies to expand into the EMEA market. What You’ll Learn. Subscribe to the Sales Hacker Podcast. How Germans buy.

Scale 80

Scale Sales Hiring Technical Review Sales Recruiting 80

Sales Hacker

JUNE 9, 2020

This week on the Sales Hacker podcast, we speak with Barrett Boston , Chief Revenue Officer at TriNet. The finance world wasn’t scratching the itch, though, so he decided that he just had to be in sales. The finance world wasn’t scratching the itch, though, so he decided that he just had to be in sales.

Leadership 104

Leadership Scale Sales Recruiting VP of Engineering 104

ProfitWell

DECEMBER 4, 2019

To kick off your growth stage and to continue powering through it, you will need to begin raising serious funds that will allow your company to grow its team, invest in product development and iteration, and scale. Chorus is a leading conversation intelligence platform for sales teams. Mature stage. Thrive TRM.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Subscribe to the Sales Hacker Podcast. Key lessons learned in 10 years of top leadership [12:23]. At the moment, sales enablement is easy. The result, more sales meetings. We’re on iTunes.

Leadership 75

Leadership Payments Scale Payment Methods 75

Sales Hacker

MAY 5, 2020

This week on the Sales Hacker podcast, we speak with Devante Lewis-Jackson , one of the top rising sales leaders helping companies grow in New York City and most recently a sales manager at The Muse. What You’ll Learn. The four phases of sales management. Subscribe to the Sales Hacker Podcast.

Sales Hiring 81

Sales Hiring Sales Recruiting Scale Leadership 81

User Pilot

JULY 21, 2024

Collaborate with other departments : They work closely with marketing, sales, and customer success teams to ensure a cohesive customer experience that fosters loyalty. Close.com Blog : Close.com offers sales software with a strong focus on customer success. Book a demo to see it in action!

Retention 52

Retention Management Sales Recruiting Scale 52

User Pilot

FEBRUARY 13, 2024

Some SaaS businesses with a global audience try to recruit support agents from different countries to increase support availability at odd hours, but nothing beats a self-service portal that users know they can visit as desired. AI chatbots : AI chatbots use NLP and machine learning to stimulate conversations with a human support agent.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

Full Session

NOVEMBER 27, 2024

Conversion and funnel optimization tools: Visualize and analyze user behavior at every stage of your sales and marketing funnels. Conversion tracking : Measure goal completions, e-commerce sales, and user interactions to optimize conversion funnels. The Enterprise plan starts at $34 per session.

Software Review 52

Software Review Software Technical Review Systems Review 52

Full Session

NOVEMBER 27, 2024

Conversion and funnel optimization tools: Visualize and analyze user behavior at every stage of your sales and marketing funnels. Conversion tracking : Measure goal completions, e-commerce sales, and user interactions to optimize conversion funnels. The Enterprise plan starts at $34 per session.

Software Review 52

Software Review Software Technical Review Systems Review 52

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Recorded Future is a leading universal threat intelligence solution that arms enterprises’ security teams with all the tools they need. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Lessons for scaling high-growth organizations.

Scale 154

Scale Payment Services Payment Methods Sales Hiring 154

SaaStr

NOVEMBER 28, 2019

Felix : It was a lot easier to invest to convince customers and investors and so we actually, I mean more of a European way of scaling a company. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. So that’s how I’m rationalizing it now.

Sales Hiring 190

Sales Hiring Scale Sales Recruiting Government 190

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 91

Scale Outsourcing Services Sales Recruiting Outsourced Development 91

SaaStr

MAY 14, 2019

Goes on to what extent does this login us in, to what extent is it easy to get developers to work on it, to what extent is it easy to scale it? Just scaling software. We have opportunities to scale software from very small implementations to very large implementations due to cloud technology today. Mikkel : So we recruit.

Cloud 242

Cloud Sales Recruiting Scale AWS 242