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How Amazon Web Services (AWS) Achieved an $11.5B Run Rate by Working Backwards

Hitenism

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. Today, one-third of daily internet users visit websites built on top of AWS. AWS is now an $11.5B Today this mentality is hardwired into the company. Focus on the Things that Don’t Change.

AWS 189
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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

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Scaling to $5B with Cockroach Labs’ CEO Spencer Kimball’s Formula for Sustained Growth and Resilience

SaaStr

How Much Does Culture Matter, And How Do You Build One That Pays Dividends? We hear this everywhere — culture is everything. Company culture is a difficult thing to get right because it’s intangible, yet you have to establish it early. What does company culture do for a company?

Scale 243
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Hello Sydney – a giant leap for Intercom’s remote APAC team

Intercom, Inc.

When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand. You’re free to rock your pyjamas all day long if you please.

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The Pros and Cons of the Backdoor Search

Kellblog

Think: I have this great opportunity with a high-growth data workbench company — but I can’t tell you who it is. They erode trust in the company culture. Call me when you can.). The first rule of confidential search is there are no confidential searches. Eventually, you get busted; the question is when, not if.

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Engineering Your Own “Luck”: The 3 Key Rules of Building Globally Distributed Teams with Eventbrite (Video + Transcript)

SaaStr

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well.

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The Art of Ensuring Customer Success During Mergers and Acquisitions

SmartKarrot

Every organization has a unique set of cultural norms, values, and preconceptions that guide how employees interact with one another and behave themselves. Choosing what to do with the combined company culture is one of the largest issues of most acquisitions or mergers.