SaaStr

JUNE 25, 2019

Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. The best thing is retention in these offices has been just amazing. That’s the kind of retention advantage we’ve had in Mendoza.

Engineering 184

Engineering Part-Time VPE Sales Hiring Scale 184

SmartKarrot

JUNE 30, 2022

For instance, if one of your customer success teams receives a reward for customer retention while the other receives one for client engagement, your clients will experience an entirely different outcome. Choosing what to do with the combined company culture is one of the largest issues of most acquisitions or mergers.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

MAY 23, 2019

Everybody should have a driver-based model for their company that has all the key drivers. Number of reps, types of reps, productivity by types of reps, attrition, ramping, net and gross dollar retention rate, gross margin. Right, there’s about 10 or 15 drivers you need to fully model a SaaS company. Talk about the vision.

Sales Hiring 176

Sales Hiring Underperforming Technical Team Scale Startup 176

FastSpring

MARCH 10, 2023

And for the past 17 years, Alf has grown the company without any external funding and maintained a strong employee retention rate. So in today’s world, while so many people are working removed, company culture is often getting lost.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

SaaStr

JULY 29, 2020

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” Well, we have a saying that, “The only truly thing that’s democratic in a company is the culture because that’s truly what the majority decides.”

Sales Hiring 255

Sales Hiring Outsourcing Services Scale Sales Recruiting 255

SaaStr

AUGUST 22, 2020

Jen Nguyen: And really, I think companies should really focus on the fact that both current and future employees will be closely tuning in, on how companies navigate through this change and then adopting a hybrid employee choice philosophy. This will be a really strong indicator of retention and recruiting. Is AWS in the lead?

Sales Recruiting 213

Sales Recruiting Cloud CTO Hire Sales Hiring 213

SaaStr

MARCH 31, 2024

With an honest assessment of what’s worked in their culture code, what’s changed, and what we all still need to work on. They talk about the culture code that was created in HubSpot’s early days and how they have continued to have strong retention rates and overall happiness in their employees.

Part-Time CTO 290

Part-Time CTO CTO Hire CTO Coach CTO 290